Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,453 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top shop. Great prices. Can’t go wrong. Definitely recommend 👍🏽.”

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Posted 11 months ago

“I’m extremely disappointed with my experience. I ordered a brand-new radiator, but what I received was clearly not new — it had broken and scratched parts right out of the box. When I raised the issue and sent clear photos, the response I got was that this was “normal” and still considered new, which is unbelievable. I’ve wasted my time and energy dealing with this, and the customer service was dismissive instead of helpful. I no longer trust getting a replacement from them because I’m worried it will arrive in the same poor condition. All I wanted was a fair resolution and a proper brand-new item, but instead, I’m left with frustration and disappointment. Definitely would not recommend based on my experience.”

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Posted 11 months ago

“At AS you really get the best of all worlds. They have such a wide range, whatever I find on a competitor site I can always find on AS as well! Pricing is always great and about 9/10 times cheaper than competitors and on the items not cheaper. There’s always a discount code sitting in my inbox ready to use. I’ve just done my 5th order from AS now and like the other 4 orders. I’ll be back for more.”

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Posted 11 months ago

“Good to purchase online but receiving the items is another thing, still waiting! Might have taken too long to dispatch if delivery is an issue. Please look into this one as it may disrupt your online sales. Vehicle was expected to be running by now with specific delivery dates provided. Even though this might be beyond your control, Hobart is south of NSW or VIC, delivery seems to have travelled to Perth.”

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Posted 11 months ago

“Easy to find what im looking for and review the options that may suit me”

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Posted 11 months ago

“Easy to deal with, always good value & pricing”

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Posted 11 months ago

“STOP EMAILING ME! There's been 4 emails and a text message, and you haven't even shipped yet!?”

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Posted 11 months ago

“Very quick to send out my order”

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Posted 11 months ago

“Item described correctly, dispatched promptly and received in very good condition. Can't fault the service.”

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Posted 11 months ago

“All good, great service. Thanks”

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Posted 11 months ago

“Super easy to install, wiring harness that came with the bundle was a life saver”

Automotive Superstore 5 star review on 18th October 2025

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Posted 11 months ago

“Great prices on good quality products you're won me as a customer”

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Posted 11 months ago

“Your website was informative and easy to use. Your pricing was good but shipping costas were a little expensive.”

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Posted 11 months ago

“Kept up to date with delivery. Arrived before expected. Item packaged well for postage. Item picked and posted without delay.Part ordered was part delivered.”

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Posted 11 months ago

“Package arrived in no time, product was as described. The company was easy to work with.”

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Posted 11 months ago

“This will be the third item I've bought from Automotive Superstore and again it has been shipped with in a day. If I had of realised they were having a sale a week earlier I would have a few more items on my list that will probably have to wait until next time. This time I bought a second Ground Zero amp as the first one I bought is mint. Looking forward to installing this one. I happily recommend Automotive Superstore and look forward to dealing with them in the future.”

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Posted 11 months ago

“Easy to use website. Was offered a discount to join membership. Did not mention how to apply discount, only to find out they send a SMS code. So ordered and paid without discount.”

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Posted 11 months ago

“Great price, fast shipping, very happy”

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Posted 11 months ago

“Online and phone customer support was outstanding thankyou”

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Posted 11 months ago

“easy shopping”

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Posted 11 months ago

Automotive Superstore is rated 4.4 based on 3,453 reviews