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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,844
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Jamie
Verified Reviewer
“Ordered it on Wednesday night, received it following Wednesday in Darwin, things usually take 3 weeks to get here.. bought front sway bars also, the next day online.. received them just as quickly”
Helpful Report
Posted 1 year ago
Enzo Silluzio
Verified Buyer
“Timely delivery and friendly service.”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Easy to navigate website and great prices!”
Helpful Report
Posted 1 year ago
Dave
Unverified Reviewer
“Ordered an air filter 2-10 days delivery! Day 10 and still no delivery so I called and asked for a refund! An email came through about my refund and it says minus 5% because I changed my mind. Really! They couldn’t deliver as per their terms and I get a finical penalty!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Thanks”
Helpful Report
Posted 1 year ago
Derrick
Verified Buyer
“Great range/ choice of products. Easy to search.”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Went well, great packing & fast shipping. !”
Helpful Report
Posted 1 year ago
Nicholas
Verified Buyer
“Easy to navigate”
Helpful Report
Posted 1 year ago
Raymond
Verified Buyer
“Ok to find what you need on their website .”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I use these guys for a variety of parts for my cars. Products always arrive on time and in perfect condition. Highly recommend this organisation.”
Helpful Report
Posted 1 year ago
Dave In Tassie
Verified Buyer
“Parts arrived pretty quickly and were exactly as described. I will be very happy to use Automotive Superstore again in the future.”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Easy to use app so far so good”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Thank you for your quick delivery of a very quality item.The Aerial bracket fitted perfectly to my Y62 bonnet.”
Helpful Report
Posted 1 year ago
Don
Verified Buyer
“So far I have been impressed in the professonal & efficient manner in which Armerni & Tony have addressed my inquiry regarding my Toyota Altise left hand passenger tail light replacement. I am sure when it is delivered to your store they will arrange a prompt installation thereof of the item. Here's hoping! Thanks Don”
Helpful Report
Posted 1 year ago
Geoff
Verified Buyer
“Item not dispatched within promised deadline. Communication from company after money paid non existent”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great thanks very much”
Helpful Report
Posted 1 year ago
Paul Kynan
Verified Buyer
“We ordered an alloy top aftermarket radiator and received a plastic top standard type.”
Helpful Report
Posted 1 year ago
Alex Helderman
Verified Buyer
“Excellent, efficient service, cannot fault it in anyway.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Competitive Pricing - Great variety of quality products - Quick and easy shipping.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, very knowledgeable about products. Quick delivery”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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