Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,146 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to set vehicle and match parts.”

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Posted 1 year ago

“Spent 1 hour on the phone trying to get someone to talk to about the order for 2 days. Emailed a few times and got a response back after the order was delivered. Poor service to customers. Will not order again from this place again.”

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Posted 1 year ago

“Ordered Thinkware radar on Friday afternoon delivered Monday afternoon very happy with the fast delivery. Will buy from Automotive Superstore again . Thanks.”

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Posted 1 year ago

“Good prices on parts. Somewhat slow with delivery away from Australia Post.”

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Posted 1 year ago

“Site was easy to use , prices were amazing very happy , will definitely become my store of choice”

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Posted 1 year ago

“It took 2 weeks to arrive”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Didn't fit I had to return them to the shop at my own expense even though I had to pay for postage to get them.Don't like the fact that I can't get my money back even though they don't the goods that I need.I have to buy something else from you even though there is nothing else I need other than the product I ordered but don't fit my car and you can't get them.Its turning into a very expensive problem for a pensioner.”

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Posted 1 year ago

“Speedy delivery, excellent price 👍 very happy”

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Posted 1 year ago

“Great products, easy site to navigate. Fast delivery”

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Posted 1 year ago

“Good prices, quick delivery, no issues.”

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Posted 1 year ago

“Received incorrect/substandard product. Took over three months to get refund (finally after I lodged a paypal dispute). Still owed money for return postage & my messages ignored. Will be going back to REPCO.”

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Posted 1 year ago

“Promt reaspose and deliviry time. Easy to browse through parts on website.”

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Posted 1 year ago

“Overall I am quite happy with AutomotiveSuperstore, they have good customer service. There was a problem with 2 discount vouchers which didn't work but were then reissued with new ones upon contacting them. One item for improvement is regarding quantities when proceeding to checkout. The system wouldn't allow me to check out because one item had a higher cart quantity than items available, however it didn't tell me which item it was and you have to try reducing cart quantities of items randomly until it lets you check out. Happy customer.”

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Posted 1 year ago

“Automotive Superstore prices are very competitive, website is very user friendly and offer in stock pick up which is excellent. Highly rate 5 stars from me.”

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Posted 1 year ago

“Good service. Prompt delivery.”

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Posted 1 year ago

“Fast service and easy site to use.”

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Posted 1 year ago

“I placed 2 orders, 1 day apart. The 1st order took 8 business days to dispatch and the 2nd took 7 days. Both well short of the 3-5 business days you promote on your website.”

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Posted 1 year ago

“Easy sites to search for parts and quick and painless purchase”

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Posted 1 year ago

“Discount Prices at Quality Products”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,146 reviews