Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,147 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products, good service and quickly delivery. Thanks”

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Posted 1 year ago

“quick postage, well packed and item as described, cheers!”

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Posted 1 year ago

“Ordered a blanking plug which was not in stock at the time and had to be backordered, arrived a week later in very good condition and for a better price than from OEM directly, Automotive Superstore is already valuable supplier for our vehicles and we would buy from them again”

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Posted 1 year ago

“I was very surprised at the ease of navigation and the overall product choice. One of the best online experiences so far.”

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Posted 1 year ago

“quick and easy”

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Posted 1 year ago

“Great product, fast service. Very impressed with this transaction”

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Posted 1 year ago

“14 days to deliver a can of spray paint.”

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Posted 1 year ago

“Although I am not using the parts they have as intended, they have been really useful, on the old car I have(not listed on thier parts list) very good quality.”

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Posted 1 year ago

“My first dealing with this company has been very positive, had a problem with a discount, contacted via email received a swift response and problem was solved. Many online companies take days or do not respond to customer issues at all.”

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Posted 1 year ago

“Good experiences only”

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Posted 1 year ago

“Good quality items.”

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Posted 1 year ago

“Fantastic company to deal with.”

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Posted 1 year ago

“Emailed a enquiry and was responded to within the hour. Great service, so very rare these days.”

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Posted 1 year ago

“Both phone communication and delivery were fantastic! Parts were correct and of high quality! Many Thanks. David.”

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Posted 1 year ago

“happy with price and delivery of part”

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Posted 1 year ago

“The item l ordered was dispatched very quickly, packed well so as not to be damaged, and arrived as the tracking predicted! I would not hesitate to order from Automotive Superstore in the future.”

Automotive Superstore 5 star review on 12th June 2024

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Posted 1 year ago

“Оk,ok,ok,ok,ok!”

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Posted 1 year ago

“All parts received in excellent condition and as described. Excellent customer service. Have used Automotive Superstore previously and will not hesitate to use this facility again. Thanks”

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Posted 1 year ago

“Great range of products”

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Posted 1 year ago

“Has been a month and have not heard a single thing about my order status. Called 2 weeks ago and was told they will be sent out in a week. Terrible services, if you didn’t have the items in stock then mark them as such on your website.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,147 reviews