Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,453 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some LED bulbs from them. Incorrect ones were sent. When contacted they said it was incorrectly labelled on their website. All fine and dandy but their returns process and general attitude sucks. You have to use their cumbersome returns system. Email after email. Then waste your time taking stuff to Aussie Post. Personally, I'll never use them again. Could not care less about their customers, at least in my experience. You'd think that if it was 100% their fault they'd give a heck but they just don't.”

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Posted 1 year ago

“Competitive pricing, wide range with online ordering that works easily. Clear and efficient communications”

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Posted 1 year ago

“great products at good prices”

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Posted 1 year ago

“Lot of products to chose from. Only issue I have is sometimes the website can be a be annoying to use. Deleting letters when trying to use the search bar. I am using the website on my phone, if that helps. Not filtering parts for the specific vehicle chosen. Trying to see what accessories I can find for certain vehicles, but when I click it, it shows it for all vehicles.”

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Posted 1 year ago

“Great price (way cheaper than my usual spots) and quick delivery, what more could you want?”

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Posted 1 year ago

“purchase was a very easy process”

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Posted 1 year ago

“excellent service. Received product as ordered, quicker than estimated and price good”

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Posted 1 year ago

“Good service good product line good delivery good price point”

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Posted 1 year ago

“It was easy to order parts online and there were a variety of payment methods. I am awaiting my parts arrival and if they get here on the predicted day, it will have been a speedy delivery. Will definately buy from here again.”

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Posted 1 year ago

“Good service and communication on when item would arrive”

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Posted 1 year ago

“great price and quick delivery thank you”

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Posted 1 year ago

“Easy to navigate. Good search facilities.”

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Posted 1 year ago

“First time ordering anything online so I was hesitant & suppliers off PCV valves are limited,so I took the chance .They accepted paypal as a payment & the option off Aust Post for delivery,item was safely wrapped in bubblewrap inside the satchel plus arrived ontime.The only negative was the problem off not being able my PO Box for first delivery,however will order again. Happy as Larry”

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Posted 1 year ago

“Great communication and fast delivery, product received as described”

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Posted 1 year ago

“It is simple to buy what I need .”

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Posted 1 year ago

“Will let you know when I receive order”

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Posted 1 year ago

“Quick turnaround and prompt delivery will order from again”

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Posted 1 year ago

“Terrible service. They sent me the wrong part, even after I emailed multiple times beforehand to confirm the fit. When I pointed out their mistake, the manager was incredibly rude, claimed it was “second hand,” and flat-out refused to accept a return. They wouldn’t even consider any other solution or option to fix their mistake. Completely unprofessional, dishonest, and unwilling to take responsibility.”

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Posted 1 year ago

“Why is it taking 3 to 4 days to be dispatched I ordered it for this weekend,not happy!”

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Posted 1 year ago

“This was text in an emial sent to you on 29 08 2025 as yet no reply!!! Good afternoon support, The part delivered is incorrect see attached screen shots. Can a human call me to discuss options as it seem either the product in the box is wrong or the photos on your website are? My number is 0439 761 440, Many thanks, Kind regards,”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,453 reviews