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Automotive Superstore Reviews

4.4 Rating 3,259 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,046
 Metrics
4.4
Based on 3,259 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phillip
Verified Buyer
“If it could get my order shipped it would be better. Can’t understand why it takes a week from you order confirmation and still no indication of shipping”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“The online order was straightforward enough my only concern was typically shortly after ordering a follow up email giving payment, an order reference number and delivery details I’ve not received anything as yet”
Helpful Report
Posted 1 year ago
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Verified Buyer
“Staff were very helpful in resolving a online purchase problem and enabling me to buy the products I needed.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Product range and information good, selection easy and ordering process straight forward though delivery cost option a little more costly than others. Great so far.”
Helpful Report
Posted 1 year ago
Lindsay
Verified Buyer
“Very helpful, polite and a pleasure to speak to regarding combining two orders onto one shipment and adjusting fee charged accordingly as per AUSTRALIA POST schedule of charges!!!”
Helpful Report
Posted 1 year ago
Paul
Unverified Reviewer
“Great Service & Fast Postage Thank you”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Their prices are unbeatable. Their service can't be faulted, answering every email and every question.”
Helpful Report
Posted 1 year ago
Anónimo
Verified Buyer
“Fast delivery, easy to order online. Product is as described.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good product and and delivery”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”
Helpful Report
Posted 1 year ago
Bob
Verified Buyer
“About one hour after placing an online order and paying for it via PayPal I discovered I had the exact same item sitting forgotten in my shed. I immediately rang Automotive Superstore and explained the situation to them and asked if I could cancel the order. They said "no worries leave it with us" . A couple of hours Iater I checked my bank account and the payment had been refunded and the order was canceled. Full marks to AUTOMOTIVE SUPERSTORE ( and PayPal )”
Helpful Report
Posted 1 year ago
Allan
Verified Buyer
“Kenwood DMX7022S. Don't like when you're not happy with a product you've purchase. They make every effort to make you feel incompetent by asking questions that make you feel stupid. The stereo I purchased did not sound right and definitely has some issues with it but I accidentally made a few marks on the chassis installing and removing it so I'm stuck with a $395 stereo I'll never use. Automotive Superstore will willingly take your money but when it comes to having an issue with their products, they discredit your judgement and make it so difficult to get a resolution. Will never buy anything from you again.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great prices and range. Fast delivery”
Helpful Report
Posted 1 year ago
Ray
Verified Buyer
“Exactly as ordered delivered as promised.”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“good prices and easy to use website, simple to order and pay”
Helpful Report
Posted 1 year ago
Chris
Verified Buyer
“Ordered a roof platform a week ago, hasn’t been dispatched yet and can’t get in contact with a representative to find out an estimate dispatch date. I’d actually like to just cancel my order and purchase from somewhere else.”
Helpful Report
Posted 1 year ago
Glynnt
Verified Buyer
“Cheapest prices I have ever seen”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Item was as described, delivery was prompt.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good support but found the discount offer confusing. They advertise a 10% discount but it is capped > Discount (EDM - Welcome 10% OFF ($25 Cap)) After raising the concern with their support team, they rectified the issue. They also supplied extremely fast delivery...well done !”
Helpful Report
Posted 1 year ago
Phill
Verified Buyer
“Would use automotive super store agian”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 3,259 reviews
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