Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,016 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service..”

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Posted 1 year ago

“Web site was easy to navigate, required product was able to be found quickly and displayed clearly.”

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Posted 1 year ago

“Very pleasant and efficient”

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Posted 1 year ago

“Back again to a trusted and reliable supplier. Great specials, again .”

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Posted 1 year ago

“Online shopping was easy to follow & delivery fast & efficient (assited by Aust Post)”

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Posted 1 year ago

“When they have a sale unfortunately the discount is off rrp, i find that this is misleading and does not represent a real discount in the market. eg 50% off Monroe shocks for my vw cc rrp around $1400 ? However they do offer some good specials at times. You can call or email them and get a response, that's refreshing.”

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Posted 1 year ago

“All good easy”

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Posted 1 year ago

“Love the range of products and great prices! Even site is easy to navigate and I love how it shows what’s a direct match for your vehicle 👍🏼👍🏼”

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Posted 1 year ago

“Delivered on time well packed and exactly what was advertised great job”

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Posted 1 year ago

“Very easy ordering process, excellent prices and very fast delivery - really good service !!”

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Posted 1 year ago

“The website is simple to navigate and confirmation of correct fitment is spot on. Competitive prices also. Thanks guys.”

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Posted 1 year ago

“Excellent Service – Needed spark plugs and air filter for my wife’s car and used their parts finder based on the vehicle rego which made the selection easy. The parts were dispatched quickly and arrived in 2 days so I highly recommend using Automotive Superstore and will do again. Thanks”

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Posted 1 year ago

“Went onto your website, saw the 10% discount offer and followed th einstructions, got emails saying I was now a member and another that I successfully subscribed to your newsletter. When it came to ordering and finalisng payment and applying that code, it kept saying invalid code, whether I copied and pasted it in, or typed it by hand, same result. I rang and was told I needed to have an account first, but the instruction never mentioned that, so I missed out. THen, unlike others, I stioll haven't received any message that it has been sent out, nor could I find anything on your website stating that you had it in stock or not.”

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Posted 1 year ago

“Good old fashion customer service”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“this is the first time ive dealt with them but they are certainly proactive”

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Posted 1 year ago

“Able to find exactly what I need for a good price.”

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Posted 1 year ago

“Quick postage, good price”

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Posted 1 year ago

“Good service and great range of products. Easy to use online ordering.”

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Posted 1 year ago

“The service is fantastic (Tony) communication with me and my package was even better thx you Tony”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,016 reviews