Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,611 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pictures of item that I was buying showed that the map pockets were part of the speakers pod I was buying. Received items and no map pockets, clearly false advertising and will be taking the issue up with the consumer watchdog. Will not purchase anything from you again and will recommend to everyone I know to go elsewhere.”

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Posted 1 year ago

“Got Sick of Hunting around trying to find Parts. Automotive superstore has it all. Easy to place an order. and a good price to. Thank you”

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Posted 1 year ago

“Ordered 7th, delivered 27th.? Do I need say more?”

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Posted 1 year ago

“The site easy to use @ prices are good”

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Posted 1 year ago

“We had looked for the item we wanted to buy - a 5 litre metal jerry can - in many locations, both online and in store, but could not source one. We could get 10l and 20l metal jerry cans, but we had those and didn't need anymore - we just wanted the smaller 5l one for bushcutter and chain saw fuel. Automotive Superstore had exactly what we wanted, the website was easy to navigate, the ordering process was easy and we were impressed by the quick processing of our order. Plus the price was good! We will definitely check the Automotive SS when we need to order something again.”

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Posted 1 year ago

“The anti animal device purchased actually work!. There are so many animals killed on the highway between Melbourne - Sydney every night and it so preventable if more people used these cheap devices.”

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Posted 1 year ago

“Easy to identify product reqd and process the order with follow up data available”

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Posted 1 year ago

“Quick and easy method to order”

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Posted 1 year ago

“I purchased the Koyo Radiator from this company in mid 2023 for $500. I had it fitted by a mechanic and my Landcruiser is only used to tow our van on holiday maybe 2-3 times a year and never any further than 3-4 hours from our home in Qld. It has started leaking from the bottom tank of the radiator and when I reached out to these guys I was told I needed to package up and post the radiator to be looked at ( no guarantee of replacement ). I think for the amount of klms the radiator has done and the price of it for little use is absolutely ridiculous. I won’t recommend these radiators to anyone and to anyone contemplating on purchasing one, please steer clear. I also won’t recommend this company either because the after sale service stinks.”

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Posted 1 year ago

“Perfect communication, high quality product, and fast delivery.”

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Posted 1 year ago

“Online order process was quick and easy. Received order confirmation and invoice through straight away which was very good.”

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Posted 1 year ago

“Shipping time was really quick, however, the packaging was really poor. The products were not packed in another box for safety. They where shipped by taping the process boxes together, no packaging or anything and these were large Brembo brake rotors. When I recieved them the boxes were squashed and ripped. Luckily the rotors weren't damaged, but that doesn't change the fact. Please see photos of the boxes. Ill keep buying from you, but please spend the extra money and pack our products properly.”

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Posted 1 year ago

“Spot on service”

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Posted 1 year ago

“Website purchase arrived before expected date, most competitive prices, thanks”

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Posted 1 year ago

“Very competitive prices, great communcations and fast delivery.”

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Posted 1 year ago

“I ordered a part i needed right away and within 3 days I had it. That is good considering I don't have home delivery.”

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Posted 1 year ago

“Odered three products cross checked the dimensions once twice on the internet and all three matched my vehicle, one item din't match my vehicle, the other two did. I have since checked the misaligned item on SuperStores analysis and the dimensions actually differ from the one's I trusted. Now I have one useless air filter and the correct one is probably waiting to be ordered. I opened the box and the filter has a few fingerprints on it(??”

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Posted 1 year ago

“Wasted my time, very hard to communicate with. I got 50% of my parts after more than a week. The other 50% I had to go to Repco”

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Posted 1 year ago

“Top shop. Great prices. Can’t go wrong. Definitely recommend 👍🏽.”

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Posted 1 year ago

“I’m extremely disappointed with my experience. I ordered a brand-new radiator, but what I received was clearly not new — it had broken and scratched parts right out of the box. When I raised the issue and sent clear photos, the response I got was that this was “normal” and still considered new, which is unbelievable. I’ve wasted my time and energy dealing with this, and the customer service was dismissive instead of helpful. I no longer trust getting a replacement from them because I’m worried it will arrive in the same poor condition. All I wanted was a fair resolution and a proper brand-new item, but instead, I’m left with frustration and disappointment. Definitely would not recommend based on my experience.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,611 reviews