Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,453 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items were not as expected. The website was not clear about the description of the items, and when we tried to arrange a return, the website was completely useless and after 2 attempts to contact by phone that went unanswered, we gave up. While the first order we placed was satisfactory, it was not clear that extra parts were required, so we had to place a second order. This was also the case with this last order for the Mounts. We only used Automotive superstore because they were recommended by ReDriven.”

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Posted 1 year ago

“Site makes it easy to locate the right part specific to my vehicle and check out is straight forward.”

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Posted 1 year ago

“The correct parts were in stock.”

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Posted 1 year ago

“Always seems to have what I need and most are at a good enough price. Some are a little more than other places but overall it can be cheaper.”

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Posted 1 year ago

“Don’t buy from these people. Sell broken parts. Takes 4 weeks to speak to someone there via email only. No help at all Stay away”

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Posted 1 year ago

“I ordered and expected it to be dispatched in a timely manner but I have received an email saying estimated dispatch is the 29/08. Everywhere parts place I deal with dispatches within hours and is received within days when it says it is in stock. Seems a 3rd party shipper. Will be cancelling order and ordering elsewhere as I need to get this job finished”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“East to navigate, great prices”

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Posted 1 year ago

“Great service really good price good quality parts”

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Posted 1 year ago

“Very easy website to find what you’re looking for. Very good range of products and great options at checkout.”

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Posted 1 year ago

“I always find the site to be user friendly, the automated system keeps you update of order progress and everything jus simply seems "to happen" I have no hesitation in recommending this site to anyone who has the need.”

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Posted 1 year ago

“Great company to deal with. Communication was perfect throughout both my shopping experiences. Parts were as described, great price and delivery was very fast. Will use again without doubt.”

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Posted 1 year ago

“Best service and great price.”

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Posted 1 year ago

“First purchase, great correspondence & good pricing.”

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Posted 1 year ago

“They listened carefully and acted accordingly.”

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Posted 1 year ago

“Great service and knowledge Thank you”

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Posted 1 year ago

“Absolutely terrible experience, placed order on the 14th July for 4 items. 2 weeks passed and nothing so emailed they stated an issue with an item on receiving from supplier. Another week passed nothing. They finally sent out part of the order on the 5th August. The remaining part on the 7th August which was wrong. I suspect they drop ship from suppliers but do not inform you. I will not be using them in the future. Terrible service stay away”

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Posted 1 year ago

“Easy to use site, good information on what will fit your vehicle and a good range of choices even for older models”

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Posted 1 year ago

“Your online registration didnt prefill my address details. The suburb and postcode was not abled to be filled in manually. Rang Natalie and she did it over the phone with no issues. Thanks natalie.”

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Posted 1 year ago

“The parts are a lot cheaper than in the other stores”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,453 reviews