Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The website was very easy to use, and the pricing was great compared to my local automotive stores.”

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Posted 1 year ago

“Purchased a $500 gift card for a friend to buy a pressure washer he wanted that was on sale. He was told they haven't had that in stock all year and didn't know when they were getting some. So why advertise it on sale? I contacted you guys and asked for a refund but was told you would have stock within a week. I got an automatic email notification saying it was in stock but you were still out of stock. I have asked for someone to call me and nothing. I want a refund!”

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Posted 1 year ago

“Flawless web site easy ordering plus quick delivery”

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Posted 1 year ago

“.”

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Posted 1 year ago

“Website says orders normally ship in 2-3 days. Mine took 2 weeks. Just be realistic with your lead times.”

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Posted 1 year ago

“Great help & support from Mikko - well done Problems with Telstra caused some difficulties Still haven't set up online login”

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Posted 1 year ago

“Good seller”

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Posted 1 year ago

“Seems like an ok store but lack of order updates worry me about this store!”

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Posted 1 year ago

“Great service ,fast delivery,Good communication,Quality parts at competitive prices.”

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Posted 1 year ago

“If/when they arrive, i will review the fuse holder Shows delivered and left in a safe place. Very safe as i have not found them”

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Posted 1 year ago

“Ordered nearly 3 weeks ago and still haven’t even received it. Company won’t answer the phone so please reach out so I can get a refund!”

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Posted 1 year ago

“Love it ,really good pricing and quick delivery the special price 👌”

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Posted 1 year ago

“Had what I wanted at a good price”

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Posted 1 year ago

“Products received on time as described. Thank you!”

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Posted 1 year ago

“Easy to navigate the purchase procedure,but I haven't even got my product yet so hard to give a propper review.”

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Posted 1 year ago

“Purchased from Automotive superstore so many times. Excellent service. Delivery was very fast. Recommended.”

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Posted 1 year ago

“Excellent service & prices plus friendly client support”

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Posted 1 year ago

“Excellent, Good price on products with a wide range of parts.”

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Posted 1 year ago

“Great pricing but there postage times is are pathetic. Ordered Monday didn’t get posted until Thursday then won’t be here until the following Thursday.”

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Posted 1 year ago

“Good value products just wish delivery was quicker.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews