Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,017 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my first order and supposed to get 10% off, however the code I got on the same day did not work on the first order. Very disappointing”

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Posted 1 year ago

“Great service they know their parts”

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Posted 1 year ago

“This is not my first order. Each time it was easy to find the correct parts, the prices were about HALF the prices listed at Supercheap. The goods have been delivered securely and quickly. What more could I want????”

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Posted 1 year ago

“No problems as usual. Good product selection”

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Posted 1 year ago

“Service was excellent as well as after sales service”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Still haven’t received goods”

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Posted 1 year ago

“Harry was great, the service was Top Draw”

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Posted 1 year ago

“This is the first time I've used Automotive Superstore ordering was easy enough how dispatch goes it's a case wait and see.”

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Posted 1 year ago

“Easy to deal with”

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Posted 1 year ago

“Item came fast with express /no support”

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Posted 1 year ago

“a pleasure to deal with as for delivery time although was delivered with in time frame there was a lack of tracking information updates”

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Posted 1 year ago

“I was impressed with your wide range of arts and consumables. Sadly you promised freight free on orders over $100. but then charged frieght on $130 order taking it to about $170. Can you lz explain this>”

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Posted 1 year ago

“The range of products is fantastic. Delivery was fast & hassle-free. My current order was online and I found that the website was so easy to understand and use. My previous order was by phone and the Sales staff were very courteous and knowledgeable. In short, purchasing from Automotive Superstore is a pleasant experience.”

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Posted 1 year ago

“No point asking for a review until goods are received. My last experience was AWFUL. It was during covid lockdown so was willing to try once more. Took 3 months for receival. Here's hoping this new purchase experience is different.”

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Posted 1 year ago

“Online shopping experience was simple and easy. OEM part arrived quickly as promised. It is now installed on the car. Was kept informed throughout the journey. Would recommend”

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Posted 1 year ago

“Good range of products and generally competitive prices on most items. 10 minute click-and-collect for online purchases means 10 minutes after someone has processed the order. I went to the store one hour after I placed the order and the order was yet to be looked at. Thankfully, in-store service was quite good and they arranged for the items to be quickly processed.”

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Posted 1 year ago

“Arrived quickly and well packaged. In 6 days. Excellent service and best price.”

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Posted 1 year ago

“Purchased a car cover over the phone, thanks Frazer, seems to have been dispatched the moment I hung up. Received the parcel in a very short time and am about to put it to use.”

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Posted 1 year ago

“Always good to deal with.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,017 reviews