Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing but good to say about automotive super store. Fast quick delivery”

Helpful Report

Posted 1 year ago

“So the ordering process was ok, but after ordering parts 5 days ago, no delivery date and no response to my email of 2 days ago asking about the expected delivery date. I thought a week to get the parts would be fine, but the job I planned to do on Monday will be delayed. Not happy.”

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Posted 1 year ago

“Worst company to contact, no customer service, they don’t returns calls or emails. I still haven’t received my item and not sure when this “in stock”’item will arrive because no one will talk to Me.”

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Posted 1 year ago

“Terrible warranty support for smaller items. Cost more to return the item that it's worth & there's no guarantee they agree with the warranty so you might not event get it refunded. If they covered the return cost then it would be fine but they refused so it would be insane to spend more money.”

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Posted 1 year ago

“Click and collect is meant to be done on the same day the stock is paid for .. paying for it then finding out its gonna take a few days to have it ready is just a pick up order.. bit deceiving marketing it as click and collect ..had i known this before i paid i woulda bought elsewhere, i live in gosford so its not a short drive to come pick it up.. the day i ordered it , i was in the area and actually needed the parts that day , my brakes are almost metal on metal, so having to drive back to gosford and then back to sydney to pick up, with virtually no brakes is not ideal.. and as yet im still waiting for the parts that i bought on wednesday.. i could have just paid the extra $30 and got the parts that same day at any repco or supercheap auto”

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Posted 1 year ago

“Great website good price.highly recommended”

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Posted 1 year ago

“Have used previously and am happy with prices and sevice”

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Posted 1 year ago

“These guys are great. Most often have OEM and always at a competitive price. I've had a few minor issues with them but they always came thru in the end.”

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Posted 1 year ago

“Good range, but needs a little more in-depth search of spare parts”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“online purshase was simple and easy, however the after sales experiance is total shit reasons, ordered last Monday, invoiced on Monday, but since then heard nothing? not even any update when my order will be sent, and today is Monday again however one week later If you expect good feedback, how can I provide this, when my experience has not been good? Where is my order and where is my order update?”

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Posted 1 year ago

“Have used before, has always been reliable.”

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Posted 1 year ago

“Hi I’d just like to say the service is great never have any problems with product not turning up always quite response when wanting to know about a part I think they are a 5 star rating in my books don’t think you need to change anything just keep up the good work cheerd”

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Posted 1 year ago

“Haven’t received any shipping information yet how long does it take”

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Posted 1 year ago

“Easy and enjoyable to deal with”

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Posted 1 year ago

“Easy website to navigate made purchasing very easy”

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Posted 1 year ago

“Waiting for my parcel or up date on when it is arriving”

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Posted 1 year ago

“Easy to find what I want to buy”

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Posted 1 year ago

“Was what I was looking for and helpful service for all to buy from.”

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Posted 1 year ago

“Took over a week to tell me they didn’t have what I wanted in stock and it will be maybe 2 more weeks,I need this for work and might have to look elsewhere.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,454 reviews