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Automotive Superstore Reviews

4.4 Rating 2,477 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,830
 Metrics
4.4
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Steve Pope
Verified Buyer
“Great products, service and price once again, and shipping to Adelaide was quick A+”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Great price on the rotors and pads I wanted. And cheap as chips postage for such heavy items. Sent out fast as well. Awesome service! Thank you.”
Helpful Report
Posted 1 year ago
HUNG LE
Verified Buyer
“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“Great company had exactly what I was looking for at a great price. Commutation has been very good so far. No complaints”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Nice selection , great prices ,”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Best products and price Customer service need more training on how to talk to customers Delivery is very poor. No eta, still no delivery. Called customer service for help very little help was offered.”
Helpful Report
Posted 1 year ago
Dave Lambert
Verified Buyer
“easy site to navigate, has prices and availability listed. Great delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Communication was great I was kept in the picture to as to when the items would be delivered. I hav'nt hadthe items fitted yet am hoping they are correct. (minor criticisim p/n oxy2623 wasn't boxed and doesn't appear to have any grease with it.)”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Parts were delivered promptly and fitted perfectly, well done Automotive Superstore”
Helpful Report
Posted 1 year ago
Will
Verified Buyer
“I found it easy to find the fairly obscure part I was after. My part arrived quickly and exactly as described. It fitted perfectly to my car.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The fact you are sending me a review to do and it has been over 24hrs since I have placed the order and still no shipping details is not a really good indicator on how fast the business moves for an online shopping platform. Maybe ask again once my order has been dispatch.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered a gme antenna for my uhf and the experience was so quick and simple. Delivered to my door in Queensland in a timely manner. I would order from this company again, for sure 👍 Regards, Elton”
Helpful Report
Posted 1 year ago
Ethan Mathews
Verified Reviewer
“Have had a great experience with their technical support team. Accidentally sent me the wrong part (Filter), but Stefan was super helpful and get the return underway straight away. Very impressed with his customer service skills and very thankful for his continuous help in getting the right filter returned to me. 5 star service!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very happy with range and pricing. Could be a bit quicker on the delivery side for local deliveries. Thank you”
Helpful Report
Posted 1 year ago
Song
Verified Buyer
“for a company that only sells the products they have the best prices in town they managed to sell this unit cheaper then the manufacturer site I got the bigboi washr pro commercial . just the unit and I'm so happy after seeing a review on this washer and the power at 1000psi at the nozzle using 14amp roughly I wanted the kranzle hd7 122 but couldn't justify spending 1800aud so I got.this unit instead and I've had a few units so I've got all the 1/4" quick connect attachments now with the power I may have to go 3/4" more water flow more soap more bubbles more cleaning but definitely won't regret buying one of these better then active 2.0 even active 2.3 it's considered a commercial washer not just home use and germa engineering so can't go wrong”
Helpful Report
Posted 1 year ago
Craig
Verified Buyer
“Great service. Fast shipping.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good and verry enpresive”
Helpful Report
Posted 1 year ago
Craig
Verified Buyer
“Good product,fast post”
Helpful Report
Posted 1 year ago
Glynn
Verified Buyer
“Cheapest auto store I can find on the internet, just had an order for plugs and filters 30% cheaper than any where else”
Helpful Report
Posted 1 year ago
Somervell Express
Verified Buyer
“The website was simple to navigate and finding my parts required was a breeze. I ordered bulk filters for future vehicle servicing, the package turned up within a few days and were definitely excellent value cost wise. I will now be using Automotive Superstore for all future vehicle parts and servicing needs.”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,477 reviews
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