Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Top quality”

Helpful Report

Posted 1 year ago

“I am happy with with the service and range of parts.”

Helpful Report

Posted 1 year ago

“Click and collect service at Castle Hill is excellent”

Helpful Report

Posted 1 year ago

“Great range of products at excellent prices. Ordering online was easy and communication was prompt. My ordered items were not very large so free delivery was an added bonus.”

Helpful Report

Posted 1 year ago

“Very large selection in the store 👍. But it would be good to change the search filter for spare parts. The search filter is inconvenient. It is very convenient when you write the make of your car and only your car is displayed without unnecessary details.”

Helpful Report

Posted 1 year ago

“Paid extra for delivery very good The cheapest delivery service is very slow”

Helpful Report

Posted 1 year ago

“Great supplier. The right parts at the right price.”

Helpful Report

Posted 1 year ago

“I ordered the item 5 Apr 24. To-day, 16 Apr 24, I have not received the item. I can get no response from the supplier nor the carrier as to why it has not been delivered. I wil probably not use this supplier again”

Helpful Report

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

“Awesome service great prices fast shipping”

Helpful Report

Posted 1 year ago

“Great range, great prices and great service. Highly recommended.”

Helpful Report

Posted 1 year ago

“Deliveries are great not to long at all. Only wish I could order more than 12 at a time and in stock was avalaible all the time sometimes waiting for 3 to 4 month before stock comes in.”

Helpful Report

Posted 1 year ago

“A very good business that has a full range of products. A suggestion would be to add a performance range of products”

Helpful Report

Posted 1 year ago

“Excellent products. Miles cheaper than the usual auto stores.”

Helpful Report

Posted 1 year ago

“Yet to actually receive anything as I only ordered the other day. Wish there was more of a description and specs for items. Otherwise the prices are good and the site is fairly easy to navigate.”

Helpful Report

Posted 1 year ago

“Toolboxes as described and arrived on time, thank you.”

Helpful Report

Posted 1 year ago

“Nice simple well laid out site, easy to use as they should be.”

Helpful Report

Posted 1 year ago

“Top price an service... Quick to answer queries... Nice1 dude's 👍👍👍👍👍”

Helpful Report

Posted 1 year ago

“I discovered the Automotive Superstore website over 1 year ago. I gave them a go and have stuck with them since. They have an excellent Range available and very accurate checking system to verify that the part you are ordering fits your vehicle. When it comes to price and quality of product they can't be beaten. The Sales and after Sales service is very fast and friendly and the staff have good Technical knowledge (unlike many of the much larger Auto Parts Chains). I Totally Recommend them!”

Helpful Report

Posted 1 year ago

“Fast efficient service”

Helpful Report

Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews