Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent quick service and great prices perfect for a quick service”

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Posted 1 year ago

“Excellent service, can't fault them.”

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Posted 1 year ago

“Things work well”

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Posted 1 year ago

“the process was fine , no prblems.”

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Posted 1 year ago

“Easy to use web site. Prices are generally better than others in Australia. Purchases were dispatched and arrived promptly.”

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Posted 1 year ago

“I highly recommend AS to anyone who is looking for high quality motoring parts and accessories. Over the past few years I have mainly purchased suspension and brake components. I have found the prices to be highly competitive and the parts were delivered to my door promptly and without any problems. Thank you AS.”

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Posted 1 year ago

“The rep was knowledgeable & clear”

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Posted 1 year ago

“Good price! Always good advertisement Wouldn’t recommend anyone else! Automotive superstore! Thanks for the $10 off I appreciate it!”

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Posted 1 year ago

“Worst decision to purchase from them. Parts advertised in stock but at the supplier customer service is appalling there’s no clear definition of where the product is during delivery. I will never purchase from you again and will pass this on to the many car clubs I’m affiliated to.”

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Posted 1 year ago

Sorry to hear your experience was not up to expectations. I will have a manager contact you. Thank you

Posted 1 year ago

“Very happy with prompt and precise product knowledge and customer service. Emailed me back in no time, with the exact " Wheel Nuts " size / fitment required for my new Drag Radial Wheel setup on my FG Falcon...”

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Posted 1 year ago

“Automotive Superstore offers a comprehensive range of automotive products, from car parts to accessories, catering to various vehicle models and needs. With a user-friendly website and efficient customer service, it's a go-to destination for automotive enthusiasts. However, occasional stock availability issues and shipping delays may affect overall satisfaction. Overall, Automotive Superstore provides a convenient platform for purchasing automotive essentials.”

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Posted 1 year ago

“The device is faulty on arrival. Cannot be registered in the Thinkware Connected App.”

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Posted 1 year ago

“Good pricing, good response to emails”

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Posted 1 year ago

“Ordered parts. Easy to navigate website.”

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Posted 1 year ago

“Hi yes ordering was OK but bit disappointed I couldn't use flyby but all good Yes I got feed back to say my order was received but have not got anything to show me parcel is sent or tracking so sort off in the dark so don't know what is happening cheers”

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Posted 1 year ago

“First time I have bought parts and was so impressed with Kevin , he knew his product and was efficient and most helpful , I bought more than intended as he made me aware of all that AS has to offer. Will doing further business with you”

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Posted 1 year ago

“It was easy to order on line. The order was delivered efficiently.”

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Posted 1 year ago

“If possible can you make the filter selection automatically disappear on the last selection. On a mobile device you have to scroll up to get to the X to close the filter selection sidebar. Love the customer service you guys were great when I bought my sons new head unit.”

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Posted 1 year ago

“Kevin was very supportive and knowledgeable was happy to answer questions and positive in my decision”

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Posted 1 year ago

“Great service on phone order”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews