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Automotive Superstore Reviews

4.4 Rating 2,479 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,839
 Metrics
4.4
Based on 2,479 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Excellent products and value for money. Good communication and service.”
Helpful Report
Posted 1 year ago
JG
Verified Buyer
“Good service ,Armani was able to confirm the parts I ordered were the correct ones ,and they were”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”
Helpful Report
Posted 1 year ago
Don
Verified Buyer
“YOUR SERVICE WAS TRULY EXCELLENT IN FACT YOU DELIVERED EARLY. I GUESS THE ONLY DOWNSIDE IS THE BRAKES SQUEAL DESPITE HAVING THEM PROFESSIONALLY FITTED”
Helpful Report
Posted 1 year ago
Jaedyn
Verified Buyer
“Great store to modify your car and give it a great performance raise”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Priced well,especially the free postage option. Delivered in a timely manner”
Helpful Report
Posted 1 year ago
Kevin
Verified Buyer
“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Thanks for quick delivery!! Prices are not bad as well!!👌”
Helpful Report
Posted 1 year ago
Peter D
Verified Reviewer
“I usually buy my automotive spare parts from this business but when completing order, I first confirmed that I could acquire part cheaper elsewhere due to current special. I contact store and spoke to Cameron who arranged to match that price. Fantastic service so I will continue to make Automotive Superstore my first place for car parts.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Great efficiency and product choice.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“I initially ordered two Big Red driving lights but only one arrived but after contacting the support team the issue was soon rectified and I received the other one in a couple of days. Very happy with this company and the product.”
Automotive Superstore 5 star review on 11th July 2024
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service. Receive service item/parts in record time frame. Ordered at noon and received delivery within 24 hours. Big wow 👌 and thank you again for the 'express' delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Rapid shipment and great quality product. Kept informed on progress with purchase.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Great prices during sales and good delivery time!”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“Only the second order from this company so far very happy with website navigation, product range and pricing.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Great response times, parts arrived well packed.”
Helpful Report
Posted 1 year ago
Jeff
Verified Buyer
“Very quick and efficient service. Item as described and undamaged.”
Helpful Report
Posted 1 year ago
Rod
Verified Buyer
“Great products and excellent prices”
Helpful Report
Posted 1 year ago
Brad
Verified Buyer
“Quick delivery thanks”
Helpful Report
Posted 1 year ago
Stuart
Verified Buyer
“Ordered my part on 28th June, recieved it on 7 th July, a little slow by todays standards”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,479 reviews
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