Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super fast delivery and a great product.. Thanks”

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Posted 1 year ago

“Ordering wasn't too bad. Price is competitive. Express shipping is a bit disappointing as it is still taking 5 days to deliver the item to Metro Adelaide.”

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Posted 1 year ago

“Would like to see parts for motorcycles.”

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Posted 1 year ago

“Products are easy to find”

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Posted 1 year ago

“Excellent so far with the parts ordered by far much less expensive than the cheapest auto parts store.”

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Posted 1 year ago

“My shipiing order is to long? My oil filter doesn'r came yet until now”

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Posted 1 year ago

“Yes I've been buying my car coolant here for a few times now automotive superstore always keep me updated with my orders delivery quite fast there doing right by me some other shops are rude it's just hard to find people and buisiness to trust these days thankyou for your kind service”

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Posted 1 year ago

“I ordered front rotors and pads at 11pm on a Monday night for click and collect and the site said 3-5 days. Got an sms 9am the next morning letting me know that my items were ready for pick up. Best service I’ve ever had, the guys at the counter were very helpful and I was in and out in under 5 minutes. Will definitely be back and certainly recommending people to get their parts from superstore.”

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Posted 1 year ago

“Hard to rate until I get the product. You need to reposition the time when u ask for a review. Get into the real world please”

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Posted 1 year ago

“I spoke to Albert he was super knowledgeable and very helpful Website easy to navigate”

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Posted 1 year ago

“Great value Great service.”

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Posted 1 year ago

“Every time I have rang to ask a question they are ever so helpful”

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Posted 1 year ago

“Great service..”

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Posted 1 year ago

“Web site was easy to navigate, required product was able to be found quickly and displayed clearly.”

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Posted 1 year ago

“Very pleasant and efficient”

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Posted 1 year ago

“Back again to a trusted and reliable supplier. Great specials, again .”

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Posted 1 year ago

“Online shopping was easy to follow & delivery fast & efficient (assited by Aust Post)”

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Posted 1 year ago

“When they have a sale unfortunately the discount is off rrp, i find that this is misleading and does not represent a real discount in the market. eg 50% off Monroe shocks for my vw cc rrp around $1400 ? However they do offer some good specials at times. You can call or email them and get a response, that's refreshing.”

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Posted 1 year ago

“All good easy”

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Posted 1 year ago

“Love the range of products and great prices! Even site is easy to navigate and I love how it shows what’s a direct match for your vehicle 👍🏼👍🏼”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews