Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,475 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 8th January 2026

Davis

Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

Automotive Superstore 5 star review on 18th October 2025

Anonymous

304

Anonymous

Anonymous // 01/01/2019

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English

“Great products quick delivery makes a great service an company 👍”

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Posted 1 year ago

“Been looking all over the online stores and honestly prices and extensive range is hard to be beaten from anyone else. Top level service and quick delivery, 100% will be using again”

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Posted 1 year ago

“Ordered 8 days ago and website said I stock in warehouse but I still again second order I have not received anything further after order confirmed on 2/8/2024 has this been posted or packed? And also the 10 % off voucher code was invalid that was sent with my first order which was patrol bushes for sway bar D mount front and rear spoke to Sam on first order and he was great! Just shame I couldn’t use 10% off code and that same thing second time no delivery notice or any notice to say it’s not in warehouse and that you’ll be delaid till you get the part…. Order #100651344”

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Posted 1 year ago

“Everything regarding my purchase was super easy. I was kept informed every step of the way and my purchase arrived on time and in perfect condition”

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Posted 1 year ago

“Good service, fast shipping, items exactly as described and ordered.”

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Posted 1 year ago

“Good prices and delivery quickly !”

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Posted 1 year ago

“I am happy with your prices and the delivery of goods ? I will be buying more from your company in the future!😆👍.””

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Posted 1 year ago

“My experience with Automotive Superstore is nothing short of excellence, the staff were very friendly, polite and extremely helpful in answering all my questions regarding DSP’s and advised me as to what will suit with my setup and install, they took their time to fully explain the functionality and all the “how to’s” to install the DSP, I’m greatly thankful for their professionalism and guidance Regards Stell…”

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Posted 1 year ago

“Parts delivered promptly fitted perfectly”

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Posted 1 year ago

“I like shopping for service parts such as spark plugs and ignition coils etc from Superstore as finding parts at reasonable price and most OEM parts are available. The one area I find the service can be improved is on receipt of online order the store should aim to provide an ETA of delivery with 24 hours or less currently it takes over 3 Days before any notification is received and there is no tracking information on the website login.”

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Posted 1 year ago

“Only at the order stage, but so far easy and smooth.”

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Posted 1 year ago

“Super helpful and knowledgeable about their products and making everything work, even when not in store or in the state. Highly recommend and will come back for future items”

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Posted 1 year ago

“I got the item Wednesday that i ordered friday arvo. So happy!”

Automotive Superstore 5 star review on 8th August 2024

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Posted 1 year ago

“It’s help turn a humble Saab into the fire breathing saabanthaar”

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Posted 1 year ago

“Great service & prices. Also on time delivery on part.”

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Posted 1 year ago

“Great online service and delivery was prompt.”

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Posted 1 year ago

“Delivery time are very slow. Takes more than 5 working days”

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Posted 1 year ago

“Quick easy to navigate”

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Posted 1 year ago

“Great products, service and price once again, and shipping to Adelaide was quick A+”

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Posted 1 year ago

“Great price on the rotors and pads I wanted. And cheap as chips postage for such heavy items. Sent out fast as well. Awesome service! Thank you.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,475 reviews