Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are crooks. I buy a fuse box online. After the purchase and payment, I get a message to say they can't supply the item, but I can have store credit for the money I paid. These guys advertised and sold something they don't have. That is false advertising and is fraud. I want a refund. Not store credit. Fair trading are the next people I write too.”

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Posted 1 year ago

“STILL DO NOT KNOW WHEN MY ORDER IS COMING”

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Posted 1 year ago

“A super wide selection of parts and accessories for cars at really good pricing. Very easy to navigate through the website and select all the parts needed and get superfast delivery.”

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Posted 1 year ago

“Unfortunately the after market Taillight for my 2010 Kia Sorrento did not have the same internal fittings and was not compatible even though the website showed it was. Hopefully i can get a refund or a swap”

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Posted 1 year ago

“Easy to find parts and very helpful”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“Great to deal with”

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Posted 1 year ago

“Website was easy to navigate great prices and huge range”

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Posted 1 year ago

“Wouldn’t recommend these guys. Ordered brake pads and rotors on the 28/6 still waiting. Just keep getting the run around with a stupid txt and wait half a day for a reply. Was told 2weeks ago they had arrived in store but still nothing. Worst service ever”

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Posted 1 year ago

“Good job so far.”

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Posted 1 year ago

“Don't hesitate to check out once parts in in your cart. The price may change. Also, check the "on sale" price transfers to your cart.”

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Posted 1 year ago

“Good prices Aus company will use frequently for gearbox supplies. Trying to locate gearbox supplies through Google and ebay with very little success. The only reason I found AS was through chatgpt asking for links to Australian companies supplying a specific part number.”

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Posted 1 year ago

“If you like being on hold you’ve called the right place. I had a simple 2 second question and waited twice for well over 25 minutes before just quitting.”

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Posted 1 year ago

“AVOID. Ordered over 70 days ago (August 15), still says 'Order Received'. They are now asking for more money to send an alternative because they sell items that are not stocked! AVOID. It is illegal to sell goods you cannot supply.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Always easy to buy just what i need parts are always correct fitment.”

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Posted 1 year ago

“Good range of products, fair prices but not the best available. A 5% discount code is provided after first purchase. However, I became aware of AS through the Redriven youtube channel. No discount code was provided through Redriven - why not? It would seem AS has no way of tracking referrals from Redriven, which is a strange way of monitoring return on marketing investment. Surely a discount code should be provided to Redriven and then that code can be tracked by AS?!? Anyway, they might need to get some marketing advice...”

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Posted 1 year ago

“Not impressed at all. Brake pads ordered, are incorrect for my car (although your website says they will fit). I have tried numerous times to contact the store, with no reply. Customer Service is absolutely atrocious. I will NEVER order anything from this place AGAIN. BEWARE!!!”

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Posted 1 year ago

“Amazing range from base level to highest quality there is, quick and easy, love the bundles tjays a great idea. And being able to out better components in is also awesome for bundling. Will be coming back for sure”

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Posted 1 year ago

“Received an cab air filter that was a correct by the online check but it is wrong. Have emailed twice with no response about fixing the problem”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,454 reviews