Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,016 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pricing, good response to emails”

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Posted 1 year ago

“Ordered parts. Easy to navigate website.”

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Posted 1 year ago

“Hi yes ordering was OK but bit disappointed I couldn't use flyby but all good Yes I got feed back to say my order was received but have not got anything to show me parcel is sent or tracking so sort off in the dark so don't know what is happening cheers”

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Posted 1 year ago

“First time I have bought parts and was so impressed with Kevin , he knew his product and was efficient and most helpful , I bought more than intended as he made me aware of all that AS has to offer. Will doing further business with you”

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Posted 1 year ago

“It was easy to order on line. The order was delivered efficiently.”

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Posted 1 year ago

“If possible can you make the filter selection automatically disappear on the last selection. On a mobile device you have to scroll up to get to the X to close the filter selection sidebar. Love the customer service you guys were great when I bought my sons new head unit.”

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Posted 1 year ago

“Kevin was very supportive and knowledgeable was happy to answer questions and positive in my decision”

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Posted 1 year ago

“Great service on phone order”

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Posted 1 year ago

“Super fast delivery and a great product.. Thanks”

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Posted 1 year ago

“Ordering wasn't too bad. Price is competitive. Express shipping is a bit disappointing as it is still taking 5 days to deliver the item to Metro Adelaide.”

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Posted 1 year ago

“Would like to see parts for motorcycles.”

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Posted 1 year ago

“Products are easy to find”

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Posted 1 year ago

“Excellent so far with the parts ordered by far much less expensive than the cheapest auto parts store.”

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Posted 1 year ago

“My shipiing order is to long? My oil filter doesn'r came yet until now”

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Posted 1 year ago

“Yes I've been buying my car coolant here for a few times now automotive superstore always keep me updated with my orders delivery quite fast there doing right by me some other shops are rude it's just hard to find people and buisiness to trust these days thankyou for your kind service”

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Posted 1 year ago

“I ordered front rotors and pads at 11pm on a Monday night for click and collect and the site said 3-5 days. Got an sms 9am the next morning letting me know that my items were ready for pick up. Best service I’ve ever had, the guys at the counter were very helpful and I was in and out in under 5 minutes. Will definitely be back and certainly recommending people to get their parts from superstore.”

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Posted 1 year ago

“Hard to rate until I get the product. You need to reposition the time when u ask for a review. Get into the real world please”

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Posted 1 year ago

“I spoke to Albert he was super knowledgeable and very helpful Website easy to navigate”

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Posted 1 year ago

“Great value Great service.”

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Posted 1 year ago

“Every time I have rang to ask a question they are ever so helpful”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,016 reviews