Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Easy to order”

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Posted 1 year ago

“Friendly ,easy to talk too very patient best online service l 've ever had.”

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Posted 1 year ago

“I purchased a set of Kinchrome wheel sockets. Great price, good quality and great communication all the way to a very fast delivery. I can fault the service, and will definitely be using these guys again.”

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Posted 1 year ago

“Supplied the wrong battery, took 4 weeks to make a refund. Battery was to long. no sence of urgency by the company had to purchase else where.”

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Posted 1 year ago

“I bought NTK MAP Sensor for my Impreza 2000. Good price, quick delivery, the sensor was well packed. I put the new MAP sensor yesterday evening. The car runs much smoothly.”

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Posted 1 year ago

“Easy to navigate the website, when I asked a question I got a reply the next morning, the M81 works great, I was very surprised by the difference it made”

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Posted 1 year ago

“I needed a sensor for my 2012 C4 ehdi Citroen they had the best price and it was a Bosch part and and quick shipping was here within 3 days”

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Posted 1 year ago

“Bought a clutch kit for my car on sale and was half the price than any other store! And free deleviry”

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Posted 1 year ago

“Very unhappy about the disparity between what your website says about delivery times and the reality.”

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Posted 1 year ago

“Yes purchased on the 8th may still have not received purchase?”

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Posted 1 year ago

“great transaction, well priced products, fast delivery, can recommend Automotive Superstore .”

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Posted 1 year ago

“still waiting for them to be delivered”

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Posted 1 year ago

“The item was listed in stock but could not be supplied. No alternative could be provided. The only option was a refund which is better than nothing.”

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Posted 1 year ago

“Delivery was very prompt and good communication”

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Posted 1 year ago

“We ordered a new battery for our BMW & the whole process was so easy to use. From the start we couldn’t be happier the order arrived in a very short time for an interstate item it was rather quick. Will use again and recommend to use anytime you need car parts”

Automotive Superstore 5 star review on 29th May 2024

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Posted 1 year ago

“Excellent communication and suoer speedy service”

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Posted 1 year ago

“Was a very excellent shopping experience. Needed a list and price of all the gear I needed to install a new headset into my car. The guys got back to me with the list and at a great price. 10/10.”

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Posted 1 year ago

“Ordered 3 weeks ago still have not even received a update”

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Posted 1 year ago

“The online store was very easy to navigate. The parts required were easy to find. Checkout was straightforward.”

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Posted 1 year ago

“My order of Autoglym has not been delivered. Instead a Rhino rack for a lady in NSW was delivered to me here in Perth. I am still waiting for resolution.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews