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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,841
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Richard
Verified Buyer
“Great parts perfect and 6 days from order to delivery”
Helpful Report
Posted 1 year ago
Ben
Verified Buyer
“Paid extra for express delivery but it didn't arrive for 4 days”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast service”
Helpful Report
Posted 1 year ago
Edward
Verified Buyer
“Team helpful on phone,online processing of order quick and easy,acknowledgement of order and processing comprehensive.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great price, Fast shipping definitely recommend”
Helpful Report
Posted 1 year ago
Xayne Toweel
Verified Buyer
“I ordered front Brake Pads for my wife's BMW M135i xDrive. Website states Fitment Guarantee. Pads do not fit, and no response to 3 messages via their website. Don't even want a refund, just want to return the incorrect pads and get the correct ones sent out.”
Helpful Report
Posted 1 year ago
DIY Dude.
Verified Buyer
“I buy various parts for family vehicles and I often give my business to AS as they stock name brands at competitive prices, freight times are reasonable for my location in Melbourne.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt service, prompt delivery.”
Helpful Report
Posted 1 year ago
Adrian
Verified Buyer
“excellent service and friendly over the phone, quick shipping and excellent pricing, Thank youQ”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good price. Fast and efficient delivery of what I needed.”
Helpful Report
Posted 1 year ago
Nathan
Unverified Reviewer
“Have always had great service from the team at Automotive Superstore. They are upfront about what they can't supply/stock. They did a great deal and install of my dashcam (front and rear), and any issues are resolved quickly and painlessly.”
Helpful Report
Posted 1 year ago
Allan
Verified Buyer
“Hello when using your site I found it a bit clunky to use and order parts.I had trouble understanding the invoice the way that tax is added also I didn't expect a parcel post to be quite so dear overall though I would probably buy again should I need any other items”
Helpful Report
Posted 1 year ago
Dennis
Verified Buyer
“Still have not received the order..”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“This is a very efficient and helpful website with quality products and service.”
Helpful Report
Posted 1 year ago
Harvey
Verified Buyer
“very good service”
Helpful Report
Posted 1 year ago
Steven Joass
Unverified Reviewer
“Customer service sucks with this company wont ring you back to see what the problem is with your faulty product all they do is Email that they want to close your problem be very carefull buying from them if your product is faulty Case number 452104”
Helpful Report
Posted 1 year ago
Noel Spargo
Verified Buyer
“Good service ,part was exactly right and good delivery serice.”
Helpful Report
Posted 1 year ago
Des
Verified Buyer
“Very impressed with how easy it was to order an air filter. Having a Citroen means parts are not always easy to get from the mainstream outlets. But I was able to quickly order what I needed and at a reasonable price. Definitely be back”
Helpful Report
Posted 1 year ago
Bruce
Verified Buyer
“Great service and very knowledgeable”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Easy to get the right parts for my car.”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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