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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,848
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Craig
Verified Buyer
“Order was placed easily and quickly using website”
Helpful Report
Posted 1 year ago
Greg
Verified Buyer
“Good Service.”
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Posted 1 year ago
James
Verified Buyer
“Easy to deal witch prompt response to my emails which is appreciated. Delivery was slower than advertised but expected as this part usually requires order from suppliers.”
Helpful Report
Posted 1 year ago
-Steve
Verified Buyer
“A very positive experience. Goods as advertised without little tricks and hidden expenses.”
Helpful Report
Posted 1 year ago
Rob
Verified Buyer
“Good value and great selection of spare parts and consumables and delivery”
Helpful Report
Posted 1 year ago
Brian
Verified Buyer
“Easy to order with fast delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I am really upset for this order, the item came diffent as the invoice, i was oeder ALPINE ILX-F511AI it is same exactly as the invoice, and someone has sign the pick list and deliver the item is ALPINE ILXF511A, whattttt? I was email n call the guy after i receive the parcel less 20min, n who answer the phone said will give me back a call ASAP, so far i didn't get anything back. i still need to chasing this thing for whole week. I Spend extra money for express n got wrong item, for me is really no professional and careless to the customer too.”
Helpful Report
Posted 1 year ago
Jason
Verified Buyer
“Very easy to order and navigate around site”
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Posted 1 year ago
AD
Verified Buyer
“Happy with first contact and extremely happy with the item I received, thanks. Would purchase from again.”
Helpful Report
Posted 1 year ago
Steve
Verified Buyer
“I joined on line and searched the website to find the product I was looking for had no trouble using the site a few days later I received my product I can’t not express how easy it was”
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Posted 1 year ago
Ian
Verified Buyer
“I found the K&N Air Filter $10 cheaper than i could get one.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast service, item was safely packaged and arrived promptly and undamaged.”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Ordered oil filters for two different cars. Delivered to my front door Saturday morning with tracking didn’t expect till next week, a bonus happy customer”
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Posted 1 year ago
Richard
Verified Buyer
“A good experience- easy to navigate web site”
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Posted 1 year ago
Steve
Verified Buyer
“Excellent part fitted was on time terrific on lines service and priced well would recommend as to everyone”
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Posted 1 year ago
Anonymous
Verified Buyer
“Awesome best service ever”
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Posted 1 year ago
John
Verified Buyer
“I have made multiple purchases from AS and the prices have always been great and the service excellent. Highly recommend.”
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Posted 1 year ago
Anonymous
Verified Buyer
“Great selection of quality products which I got at a good price, and very quick to package and post which is important to me as I live in a regional area.”
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Posted 1 year ago
Ken
Verified Buyer
“All good. My only criticism is the photo of products was in black/white. I am still not sure if product I ordered is correct. My experience with ‘Superpro’ bushes are blue in colour. Very hard to tell from your website what colour bushes are. No other info yet. Ordered 24 hrs ago”
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Posted 1 year ago
Brendon
Verified Buyer
“I ordered 1 part on a Friday night. Now I understand perhaps you don't work weekends but as of writing this it has been almost 4 working days and all I have is a shipping label has been created. It's very slow moving if you ask me. I hoped to be installing this part the weekend after purchasing but now it seems like I won't be doing that until the weekend after that.”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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