Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,610 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product !!”

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Posted 9 months ago

“Staff very helpful and prompt delivery”

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Posted 9 months ago

“Dispatch is stated as 3-5 days (too long) however, my processing period was stated as 7 days, with freight to follow. My parts would not have been sighted for possibly 12 days. As soon as I discovered this from my confirmation email, I put in my order cancellation, within minutes. This was confirmed. Next day, I'm offered a CREDIT - declined by me. REFUND is to be 95% of monies paid, unsatisfactory. Many emails follow, and the responder asks me 4 x times what action I wanted. I denied their right to ADMINISTRATIVE COSTS, as the coy* was in breach of contractual agreements (3-5)days. I threatened PAYPAL* action, and emails have stopped, but with NO REFUND. On principle, I would never communicate with this tribe again. In Brisbane, I contacted my second choice supplier and already have my timing belt and water pump kit. Consumers have rights, and for those of you who cannot comprehend>>>> order date(4th) + 5 days does not equal 11. If car parts were ice-cream, this mob would be out of business. All of this has occurred with 24 hours.”

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Posted 9 months ago

“Dissapointed with despatch information, when ordering it states despatch 1-3 days. after payment and confirmation it says despatch 17/02/26.”

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Posted 9 months ago

“Item arrived as described. Price was cheapest on the market.”

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Posted 9 months ago

“Order arrived in no time quick postage will buy more from this store cheers”

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Posted 9 months ago

“Have had a very good experience with this store.”

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Posted 9 months ago

“Excellent Service Part as described with fast tracked delivery very happy”

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Posted 9 months ago

“Very easy to deal with”

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Posted 9 months ago

“The parts which I was looking for they were listed in bundle so much easier to find and pay for them I was impressed with the price so thanks so very much regards DB”

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Posted 9 months ago

“Thank you for your service”

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Posted 9 months ago

“Ordering was easy, found what i wanted strait up lokking forward to recieving it would b good if got it before thursday,”

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Posted 9 months ago

“Communication, shipping and pricing excellent. Part supplied as listed. Size of the box for two wiper blades was bloody ridiculous.”

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Posted 9 months ago

“Web site was very easy to navigate.”

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Posted 9 months ago

“Ordered one day arrived 2 days later . Great service. Thank you”

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Posted 9 months ago

“Very good service and products thankyou.”

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Posted 9 months ago

“I ordered a starter motor for my car. The online ordering experience was excellent, and they kept me informed of the delivery process. The item arrived within just a few days, and was well-packaged. Overall a great experience. Thank you Automotive Superstore. Would certainly recommend to anyone.”

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Posted 9 months ago

“Automotive superstore is the best.”

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Posted 9 months ago

“Very good brands & specials”

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Posted 9 months ago

“Simple web site to use & find parts”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 3,610 reviews