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Automotive Superstore Reviews

4.4 Rating 3,254 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,034
 Metrics
4.4
Based on 3,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Vlad
Verified Buyer
“Total confusion if product was available”
Helpful Report
Posted 3 months ago
Paul
Verified Buyer
“This is one of the first times I have tried to make a purchase on line. And although the Automotive Superstore were unable to deliver my purchase when I needed it. I found that this organisation went out of their way to ensure that I had a good experience anyway. The refund was given to me in full in a short time and I am reminded by them that I am a valued client and obviously I will approach them for more parts should I require them in future.”
Helpful Report
Posted 3 months ago
Trevor
Verified Buyer
“I special thank you to Gilbert for all the help he has given me over the past week and sorting out a problem I had would recommend the store”
Helpful Report
Posted 3 months ago
Leonie
Verified Buyer
“Easy site, reasonable prices and good communication”
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Posted 3 months ago
Grant
Verified Buyer
“easy to shop online”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Second time I`ve dealt with A.S. and as per the first time, a seamless transaction. Very competetive pricing, fast cheap post, updated via email the items progress from Sydney to Melbourne. A pleasure to deal with, thanks very much.”
Helpful Report
Posted 3 months ago
PETER
Verified Buyer
“Great products at even greater prices. Th packaging of the product, even had "fragile, this way up" stickers on the box - you don't see that too often. Good job.”
Helpful Report
Posted 3 months ago
Gra
Verified Buyer
“Coms 10,price 10,delivery 10, product 10.”
Helpful Report
Posted 3 months ago
Trevor
Verified Buyer
“Received all my order within a day the only thing I would say the fascia is very flimsy. I actually broke mine.”
Helpful Report
Posted 3 months ago
Phillip
Verified Buyer
“I cannot believe how long it can take to get one small order of two identical rubbers ready for pick up at your Castle Hill store. Ordered before business hours on the 17th and will not be ready for pickup until the 23rd. I have got so many emails, that I feel if you put more effort into supply the needed service of supplying parts than sending emails you would do business much better and in an way that combines old fashion service with modern online stores. No one else has thought of it, so why should you. PS - I don't want the Newsletter on email refers to - at least save me from that garbage. By the way - Pelican Parts in California USA got my last order (much larger) delivered to my door in the same number of day you take to organise a pick up,(and from accross the big ocean). This was a bit of a test (obviously a failure). I even put in a SMS question to ask whether ordering a second order on same parts to my address would be quiker. By the way - my suburb is next to Castle Hill. I had to enquire this way as your phone staff are unable to deal with online orders (or so they say). By the way, I received no reply. I am sure that is no surprise. SO - guess what I really think. The big question I have is - will I hear back after this review. I bet we all know that answer. Better get back to my order for pads, discs and all shocks to Pelican Parts.”
Helpful Report
Posted 3 months ago
Irving Olsberg
Verified Reviewer
“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”
Helpful Report
Posted 3 months ago
Irving Olsberg
Unverified Reviewer
“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Great customer service !”
Helpful Report
Posted 3 months ago
Robert
Verified Buyer
“Great and speedy service. The right parts at really good prices - I hate more does one want. I completed the whole transaction via the web.”
Helpful Report
Posted 3 months ago
Daniel
Verified Buyer
“I'm pretty new to online shopping but I was able to navigate through your website easily”
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Posted 3 months ago
Paul
Verified Buyer
“Great price,excellent service,product(as ordered) received in 24 hours! Austomotive Superstore now my "go-to" ... Very satisfied customer!”
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Posted 3 months ago
Greg
Verified Buyer
“Wide range of quality automotive parts available with quick delivery: very easy on line ordering process with facility to ensure correct parts match.”
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Posted 3 months ago
Chris
Verified Buyer
“Good price,Took alittle while to post but when they did it was sent Priority,had my purchase the next day.”
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Posted 3 months ago
Matthew
Verified Buyer
“Extremely prompt service! Arrived within 2 days to rural Qld!!”
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Posted 3 months ago
Larry
Verified Buyer
“I receive the correct product within a short time frame”
Helpful Report
Posted 3 months ago
Automotive Superstore is rated 4.4 based on 3,254 reviews
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