Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,141 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to deal with and quick postage.”

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Posted 6 months ago

“Great product good service”

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Posted 6 months ago

“Hassle free speedy delivery. Exceeded my expectation. Thanks.”

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Posted 6 months ago

“Parts arrived efficiently and in perfect condition, well packed. Excellent price.”

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Posted 6 months ago

“Prices are great but still waiting for it to be delivered However today is day two”

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Posted 6 months ago

“Fast service. Thanks.”

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Posted 6 months ago

“Very professional service super helpful exactly what i needed”

Automotive Superstore 5 star review on 27th February 2025

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Posted 6 months ago

“Good communication with fast delivery. i received the headunit the parcel looks fine i have not installed the Pioneer DMH-Zf 7650Bt yet so unable to comment on that. I would certainly use this group again.”

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Posted 6 months ago

“Very helpful and have a grate range to pick form”

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Posted 6 months ago

“Equipment delivered quickly recommend”

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Posted 6 months ago

“Items arrived on time and were of good quality. Perfect fit for my vehicle.”

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Posted 6 months ago

“Quick response and great customer service top quality.”

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Posted 6 months ago

“Happy with contact and delivery.”

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Posted 6 months ago

“I chose Automotive Super Store to purchase my batteries from for price and as they had them in stock (see photo). NOTE: under Delivery - Qty: 6, Dispatch Time: Same Business Day and above that Click & Collect: 10min. This indicates to me that they would be in stock. After getting no notice of dispatch for 4 days I rang and waited and waited and waited and eventually someone answered only to insist that it would be 4 business days before dispatch saying them had recieved them from the supplier on Wednesday, 2 days after I ordered. I rang again Monday and waited and waited got cut off so rang again and was told they would be dispatched that day, a week after I ordered them. Far cry from SAME BUSINESS DAY.”

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Posted 6 months ago

“Youve got the parts i need and are quick to despatch so your a winner.”

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Posted 6 months ago

“Packaged well no damage and work great”

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Posted 6 months ago

“Great people to deal with ,good service & very helpful.”

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Posted 6 months ago

“Very helpfull staff.”

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Posted 6 months ago

“Turned up quickly”

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Posted 6 months ago

“Easy to fit and fast delivery”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 2,141 reviews