Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,606 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and easy to use website, but despatch time is extremely poor. For an in stock item ordered on the 1st of July which still hasn't been shipped on the 9th July with zero communication is terrible custom service.”

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Posted 4 months ago

“Their online help and response was much appreciated.”

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Posted 4 months ago

“Fast delivery & accurate eta”

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Posted 4 months ago

“So far I have found the processing time to be slow, otherwise great service and reasonable price.”

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Posted 4 months ago

“Fast service, vehicle battery ordered Friday, shipped Monday from Sydney, delivered Central Queensland on Thursday AM. Also a very good price. Will shop again.”

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Posted 4 months ago

“It would have to be the worst customer service u have ever experienced I have ordered a suspension kit was ment to take 2 week to arrive but 4 weeks later still no answer so far where it is”

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Posted 4 months ago

“Very good and easy”

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Posted 4 months ago

“Always deliver when they say and quality aftermarket products. Cant complain.”

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Posted 4 months ago

“so many orders gone well, everytime ive been happy with product, shipping time and prices!”

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Posted 4 months ago

“Easy process and quick delivery time”

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Posted 4 months ago

“great prices”

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Posted 4 months ago

“gGreat site plenty of parts to choose from”

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Posted 4 months ago

“I had trouble placing my order on my iPhone so rang up and spoke to Nguyen who informed me that the problem is being resolved. Nguyen was extremely helpful and took my order over the phone for which I am very thankful. Will certainly deal with AS in the future.”

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Posted 4 months ago

“great service and good delivery on the products.”

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Posted 4 months ago

“Excellent product and service.”

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Posted 4 months ago

“Easy navigation”

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Posted 4 months ago

“I still haven’t received any of my parts haven’t had no updates I won’t be buying through this company again still hasn’t been delivered and it going into a month now”

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Posted 4 months ago

“I always shop around to compare options, price, quality, value & availability. It is rare if I don’t return here to make my purchase. Automotive Superstore is my “go to” place for the majority of service parts for most of my cars.”

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Posted 4 months ago

“good thanks- hopefully will turn up”

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Posted 4 months ago

“Website is professional and easy to navigate. Parts check was useful. Payment was straightforward. Follow up emails of order were timely. In summary, no issues at all.”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 3,606 reviews