Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,374 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Used to have a bit of a problem with their online ordering system but now that seems to be working really well . Mainly when you paid by PayPal.. At the moment it’s really easy to order & pickup from the store. Well done!”

Helpful Report

Posted 7 months ago

“It was quite simple to order the parts I needed. I also liked the compatibility function to check that the parts were suitable.”

Helpful Report

Posted 7 months ago

“Always good prices and when I asked what extra parts I would need to install my head unit I received a thorough list by email within 24hrs which was a great help. One of the parts was not available at the time but i reieved an email from you when it came in which I didn't expect. Thanks guys!”

Helpful Report

Posted 7 months ago

“DO NOT order directly Use Ebay if you need to. They will not dispatch the order until every single item is in stock which could be more than 3 weeks waiting and if you ask for refund they will deduct 5% whether you agree or not. No wonder why stores like this are going out of business.”

Helpful Report

Posted 7 months ago

“First time using you.. happy how easy”

Helpful Report

Posted 7 months ago

“Very professional conduct, quick product dispatch.”

Helpful Report

Posted 7 months ago

“Package arrived early no problems excellent everything was in box”

Helpful Report

Posted 7 months ago

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

Helpful Report

Posted 7 months ago

“Received actual items ordered , not some cheaper substitute, which is good business. Thanks for service and, when need arises, will be back .”

Helpful Report

Posted 7 months ago

“slow on processing the orders had the order for 2 full business one would think ordering parts before start of buisness on Tuesday would have the parts by Friday you guys are only 1.5 hrs away from me”

Helpful Report

Posted 7 months ago

“With a large selection of everything automotive at very competitive pricing and fantastic delivery times, I'm a very satisfied customer. The few times that there has been an issue the problem was rectified swiftly by one of the companies exceptional customer service representatives. Recommended to friends and family who also share the same opinion.”

Helpful Report

Posted 7 months ago

“Great service, prompt delivery & great price. Thanks to Nic who answered our questions diligently.”

Helpful Report

Posted 7 months ago

“Efficient service.”

Helpful Report

Posted 7 months ago

“Only the second time I have bought from you and both experiences have been great. Communication and delivery both very good. Prices are very competitive and will definitely shop here more in the future.”

Helpful Report

Posted 7 months ago

“Return customer, and always find what I need with little effort and arrives as expected.”

Helpful Report

Posted 7 months ago

“Very happy with last purchase and the prices of new purchases and to be able to buy certain products for my rare old muscle car so I can keep it on the road for years”

Helpful Report

Posted 7 months ago

“14 days later my parts still are not here, poor form with no correspondence to say what is going on. Buy your parts else where as they Cleary don’t give a F about customers.”

Helpful Report

Posted 7 months ago

“I highly recommend Automotive Superstore for your auto parts. I have done online orders and it's always an easy process. The prices are really good compared to other places. Automotive Superstore have the parts I need in stock so no need to wait. Delivery on other orders from there have been pretty quick so that's a bonus. So many payment options to suit everyone's budget. I'm sure customer service would be outstanding too, fortunately what I have purchased from there has always been the perfect fit for my vehicle so I've never had to call in about an order. Look no further, Automotive Superstore is what everyone needs. Again, I highly recommend them.”

Helpful Report

Posted 7 months ago

“I needed to replace a failed 10year old Alpine AppleCar Play head unit in my Isuzu DMAX. I haven't used AS previously however i'm increadibly grateful I found them. I purchased a new Alpine headunit (HALO9). The team answered all the questions I could think of and advised on what was needed to attempt the installation myself. Dispatched quickly, received within a couple of days. Perfect!”

Helpful Report

Posted 7 months ago

“Would highly recommend and will buy from again”

Helpful Report

Posted 7 months ago

Automotive Superstore is rated 4.4 based on 2,374 reviews