Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,143 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Website very easy to use”

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Posted 6 months ago

“Very easy”

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Posted 6 months ago

“Quick and easy to find what you want. Prices are competitive. Great buying experience.”

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Posted 6 months ago

“The australian postage for iteams purchased is $13.99. It is very expensive in comparision to other on line stores for delviering automotive parts.”

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Posted 6 months ago

“Will definitely be recommending the online store. Fast dispatch and delivery, product as described. Thanks team👌👌”

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Posted 6 months ago

“Very easy to use site, I like the way you can see if the item fits your specific vehicle.”

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Posted 6 months ago

“Great prices on parts and quick to respond. Will use again for sure.”

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Posted 7 months ago

“Was quick and easy to find what I needed”

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Posted 7 months ago

“Happy with the product arrived early great service.”

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Posted 7 months ago

“Great service from some very helpful staff. Helped me purchase a headunit and fascia kit for an old Honda CRV and I couldn't be happier. Staff were courteous, happy to discuss my requirements and delivery prompt. Pricing was also very competitive. Did not feel pressured into any upsell while discussing my requirements. The store also has a YouTube channel which I found indespensable when making a buying decision as well as guides on how to install the Headunit. I recommend checking it out.”

Automotive Superstore 5 star review on 8th February 2025

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Posted 7 months ago

“Great big rang of parts I love this store 👍”

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Posted 7 months ago

“Easy to buy, super quick delivery, competitive prices, wide range, 2 thumbs up”

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Posted 7 months ago

“Hi to all the Automotive super store is worth trading with I have bought many products from them over the years and have always been satisfied with service and quality of the products and will deal with them in the future. Regards Mike MJL Engineering Cairns”

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Posted 7 months ago

“We are a automotive repair workshop in Batemans Bay. When we ordered bonnet stuts Automotive Superstore was showing stock. Parts were ordered on 20/01/2025 delivered 7/02/2025 Vehicle was returned to customer on 29/01/2025. Should not take over two weeks for delivery. We will be returning parts and expect a full refund”

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Posted 7 months ago

“Very good service quick and easy and will definitely get more stuff off here when need very satisfied”

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Posted 7 months ago

“Prices were good and everything was delivered. Compared to other suppliers, AS delivery is much slower. That is my only real feedback. If you could improve delivery times that would be great. Mine was 6 days.”

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Posted 7 months ago

“Everything you need.”

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Posted 7 months ago

“Website was easy to place an order but unfortunately the incorrect product was sent. took 7 days to deliver the wrong product. Now have to send wrong product back to get correct product sent. have had to send video eveidence of item been colected so hopefully they will send correct items before they recieve the incorrect product back. if not it will be waiting for the item to return and process minimum 7 days then resend correct itme addition 7 days. Minumum 21 days to get my items which is simply not good enough. Return staff have been very helpful but oviously following company processes that dont really support the customer when they are the ones that have made the error. Hopefully somebody will send correct products out express and not wait for the return item given they can see the tracking of the return.”

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Posted 7 months ago

“Delivery was very slou”

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Posted 7 months ago

“Very poor on hold for two hours with no response. Sent email still no response. Customer service there in none.”

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Posted 7 months ago

Automotive Superstore is rated 4.4 based on 2,143 reviews