Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,994 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really upset for this order, the item came diffent as the invoice, i was oeder ALPINE ILX-F511AI it is same exactly as the invoice, and someone has sign the pick list and deliver the item is ALPINE ILXF511A, whattttt? I was email n call the guy after i receive the parcel less 20min, n who answer the phone said will give me back a call ASAP, so far i didn't get anything back. i still need to chasing this thing for whole week. I Spend extra money for express n got wrong item, for me is really no professional and careless to the customer too.”

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Posted 6 months ago

“Very easy to order and navigate around site”

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Posted 6 months ago

“Happy with first contact and extremely happy with the item I received, thanks. Would purchase from again.”

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Posted 6 months ago

“I joined on line and searched the website to find the product I was looking for had no trouble using the site a few days later I received my product I can’t not express how easy it was”

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Posted 6 months ago

“I found the K&N Air Filter $10 cheaper than i could get one.”

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Posted 6 months ago

“Fast service, item was safely packaged and arrived promptly and undamaged.”

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Posted 6 months ago

“Ordered oil filters for two different cars. Delivered to my front door Saturday morning with tracking didn’t expect till next week, a bonus happy customer”

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Posted 6 months ago

“A good experience- easy to navigate web site”

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Posted 6 months ago

“Excellent part fitted was on time terrific on lines service and priced well would recommend as to everyone”

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Posted 6 months ago

“Awesome best service ever”

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Posted 6 months ago

“I have made multiple purchases from AS and the prices have always been great and the service excellent. Highly recommend.”

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Posted 6 months ago

“Great selection of quality products which I got at a good price, and very quick to package and post which is important to me as I live in a regional area.”

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Posted 6 months ago

“All good. My only criticism is the photo of products was in black/white. I am still not sure if product I ordered is correct. My experience with ‘Superpro’ bushes are blue in colour. Very hard to tell from your website what colour bushes are. No other info yet. Ordered 24 hrs ago”

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Posted 6 months ago

“I ordered 1 part on a Friday night. Now I understand perhaps you don't work weekends but as of writing this it has been almost 4 working days and all I have is a shipping label has been created. It's very slow moving if you ask me. I hoped to be installing this part the weekend after purchasing but now it seems like I won't be doing that until the weekend after that.”

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Posted 6 months ago

“A fantastic online company to deal with. The information on line is correct to allow you to know you have ordered the correct part.”

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Posted 6 months ago

“Well priced, very fast delivery time and item was as described”

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Posted 6 months ago

“Was about to put an order through then realised you didn't offer free postage, pretty average when you spend about $150 and you still have to pay”

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Posted 6 months ago

“very helpful specialy Nguyen”

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Posted 6 months ago

“A week after placing an order and paying for it, my order still hasn't been despatched. Beware of this if you need something in a hurry. When I ordered, all of the parts were allegedly in stock. This was my first and last order with ASS. Never again.”

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Posted 6 months ago

“Ok so far still waiting for delivery Happy to give better review then Unsure of why review request now”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 1,994 reviews