Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,726 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 12th March 2026

316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service good product line good delivery good price point”

Helpful Report

Posted 6 months ago

“It was easy to order parts online and there were a variety of payment methods. I am awaiting my parts arrival and if they get here on the predicted day, it will have been a speedy delivery. Will definately buy from here again.”

Helpful Report

Posted 6 months ago

“Good service and communication on when item would arrive”

Helpful Report

Posted 6 months ago

“great price and quick delivery thank you”

Helpful Report

Posted 6 months ago

“Easy to navigate. Good search facilities.”

Helpful Report

Posted 6 months ago

“First time ordering anything online so I was hesitant & suppliers off PCV valves are limited,so I took the chance .They accepted paypal as a payment & the option off Aust Post for delivery,item was safely wrapped in bubblewrap inside the satchel plus arrived ontime.The only negative was the problem off not being able my PO Box for first delivery,however will order again. Happy as Larry”

Helpful Report

Posted 6 months ago

“Great communication and fast delivery, product received as described”

Helpful Report

Posted 6 months ago

“It is simple to buy what I need .”

Helpful Report

Posted 6 months ago

“Will let you know when I receive order”

Helpful Report

Posted 6 months ago

“Quick turnaround and prompt delivery will order from again”

Helpful Report

Posted 6 months ago

“Terrible service. They sent me the wrong part, even after I emailed multiple times beforehand to confirm the fit. When I pointed out their mistake, the manager was incredibly rude, claimed it was “second hand,” and flat-out refused to accept a return. They wouldn’t even consider any other solution or option to fix their mistake. Completely unprofessional, dishonest, and unwilling to take responsibility.”

Helpful Report

Posted 6 months ago

“Why is it taking 3 to 4 days to be dispatched I ordered it for this weekend,not happy!”

Helpful Report

Posted 6 months ago

“This was text in an emial sent to you on 29 08 2025 as yet no reply!!! Good afternoon support, The part delivered is incorrect see attached screen shots. Can a human call me to discuss options as it seem either the product in the box is wrong or the photos on your website are? My number is 0439 761 440, Many thanks, Kind regards,”

Helpful Report

Posted 6 months ago

“For all the items I have purchased from automotive superstore I have had nothing but great customer service and an easy interaction with their webpage. Everything I ever need is readily available for my vehicle’s specifications.”

Helpful Report

Posted 6 months ago

“Bosch OEM in-tank fuel pump for my 1988 BWW E30 at a very good price. Ordered and ready to pick up nearby in Melbourne as promised. Would highly recommend.”

Helpful Report

Posted 6 months ago

“Seamless order processing and delivery.Good communication.Product quality appears very good.”

Helpful Report

Posted 6 months ago

“Product was exactly what i wanted,price was very good and delivered very quickly. Am very happy with the overall service and will be using Automotive Superstore again.”

Helpful Report

Posted 6 months ago

“Great accessibility and easy to find right part for my car”

Helpful Report

Posted 6 months ago

“Efficient, thorough, with ease and quick.”

Helpful Report

Posted 6 months ago

“Always good service and reasonable prices”

Helpful Report

Posted 6 months ago

Automotive Superstore is rated 4.4 based on 2,726 reviews