Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.40

4.4 Rating 1,992 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 6 months ago

“Delivery time was very good. Item arrived without damage. Price was excellent.”

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Posted 6 months ago

“Ok until you want to return or get a refund then they don’t reply to emails and when phoning and on hold they hang up. Returned my item weeks ago and can’t get money back. Won’t ever be using them again, be careful before you purchase anything.”

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Posted 6 months ago

“Fast service and postage at a good price. Good product that fits well”

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Posted 6 months ago

“I've recently purchased oil (LiquiMoly 10W60GT1( and spark plugs (NGK) for my Alfa147 Twinspark. Excellent prices compared to the competition and the wait time between ordering and notification to pick up from the store was 3 days. Worth the wait.”

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Posted 6 months ago

“Really great store. Offers very attractive price. Delivery of my order was quick. Will buy again. Highly recommended.”

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Posted 6 months ago

“Online experience was easy , just waiting for delivery experience.”

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Posted 6 months ago

“Always have great prices on great products. Website is easy to use and the communication throughout the purchasing and delivery process is A+.”

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Posted 6 months ago

“The Pioneer head unit SPH-DA77DAB will be great once we come to understand it. Installation by me was slow as the Aerpro FP8136 double din fascia kit is near useless. The side mounting brackets DO NOT fit. The surround will need gentle modification to fill the gap in dash. $92.80 waste of money. Other vehicle harness supplied in kit seem to work so very pleased with that. Camera works. So overall acceptable result.”

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Posted 6 months ago

“Product as described, delivered on time; all good.”

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Posted 6 months ago

“Great Service.”

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Posted 6 months ago

“I have been using these guys now for years. They always seem to provide the best value parts for automotive etc... In fact I would not shop with anyone else thanks for meeting my customers cars running tip top and mine.. merry Xmas.. Automotive superstore..🙂☃️🎅”

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Posted 6 months ago

“Order was placed easily and quickly using website”

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Posted 6 months ago

“Good Service.”

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Posted 6 months ago

“Easy to deal witch prompt response to my emails which is appreciated. Delivery was slower than advertised but expected as this part usually requires order from suppliers.”

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Posted 6 months ago

“A very positive experience. Goods as advertised without little tricks and hidden expenses.”

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Posted 6 months ago

“Good value and great selection of spare parts and consumables and delivery”

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Posted 6 months ago

“Easy to order with fast delivery.”

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Posted 6 months ago

“I am really upset for this order, the item came diffent as the invoice, i was oeder ALPINE ILX-F511AI it is same exactly as the invoice, and someone has sign the pick list and deliver the item is ALPINE ILXF511A, whattttt? I was email n call the guy after i receive the parcel less 20min, n who answer the phone said will give me back a call ASAP, so far i didn't get anything back. i still need to chasing this thing for whole week. I Spend extra money for express n got wrong item, for me is really no professional and careless to the customer too.”

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Posted 6 months ago

“Very easy to order and navigate around site”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 1,992 reviews