Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.40

4.4 Rating 1,992 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Automotive Superstore on many occasions, they have had the best prices and range.”

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Posted 6 months ago

“part i ordered was sent and delivered promptly”

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Posted 6 months ago

“Easy to order parts Correct part supplied good backup”

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Posted 6 months ago

“Just to say I was in a hurry to make the purchase and miss out the free gift of the power adapter for the phone.”

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Posted 6 months ago

“Easy site navigation, good product to vehicle match.”

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Posted 6 months ago

“Happy with purchace.”

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Posted 6 months ago

“Jeff Fu (If interested and someone actually gives this to you), Support was excellent, although considering the validity of the web-site price, discount and GST calculation issues I reported on in detail, I felt Alberts offer of a $25 credit voucher was almost an insult. Alberts' response time throughout was VERY impressive.”

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Posted 6 months ago

“Very happy with the service!!”

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Posted 6 months ago

“Great support from your team, prices are competitive but tech support was what sold me to purchase from you”

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Posted 6 months ago

“Kevin’s expertise in auto parts and customer support is truly exceptional. His extensive knowledge and ability to provide detailed, accurate information set him apart as a standout professional in the Australian automotive industry. Kevin consistently demonstrates unwavering dedication to both his company and the customers he serves, delivering service that is nothing short of exemplary. His professionalism and outstanding conduct make him an invaluable representative of his organization and a potential asset to any company fortunate enough to have him on their team. As a resident of Perth, WA, I thoroughly enjoy my experiences with Automotive Superstore. The professionalism of their staff, coupled with their exceptional customer care and after-sales support, ensures a consistently positive experience. This level of service is a testament to the company's commitment to excellence. Impeccable customer service”

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Posted 6 months ago

“Easy to order arrived on time definitely recommend”

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Posted 6 months ago

“Thanks team, great pricing, easy to identify parts for my Audi, Euro cars can soemtimes be a challenge. Packaged well and good communication as well. I'll be back !”

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Posted 6 months ago

“Good variety of merchandise well organised. Easy to find what you want. Helpul reviews published.”

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Posted 6 months ago

“Very quick delivery of products.”

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Posted 6 months ago

“I ordered 1 grill and 2 corner lenses for a 2000 rodeo on the 7/11/24. I used automotive superstore as it's only 1hr40mins from home. Fast forward to now 27/11/24 I still haven't received my order I called on the 21/11/24 and was told they were waiting for the left lense and that they would send the grill and right hand lense as part order I asked would it be express posted to which they said more then likely no. They also said that they would get back to me and let me know what's happening and so far they have not been in touch. I again reached out to them today to find out what was happening with my order as I have not received any information on my order since 21/11/24 and again they did not know and I was told that they will call me back when they know something to which I'm still waiting I will never use them for anything again . I think it's ridiculous that the store is 1hr40mins away and it's been near 3 weeks and nobody can tell me what's going”

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Posted 6 months ago

“Great site with plenty of product to choose from. Loved how I got a choice at checkout to use different freight companies.”

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Posted 6 months ago

“Good feedback, regular updates”

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Posted 6 months ago

“Very happy awesome seller fast postage recommended part supplier”

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Posted 6 months ago

“Great to deal with.”

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Posted 6 months ago

“Arrived quick and genuine product. Will order again was far more competitive than other auto parts stores for oil pressure sensors”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 1,992 reviews