Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,530 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Parts arrived in a timely fashion, well packaged & undamaged. Never had an issue with anything I have purchased from AS.”

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Posted 8 months ago

“I cannot really say to much about the dashmat yet,but going by the picture of it looks good,and the Automotive superstore has a lot of auto parts l may in the future be looking at.”

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Posted 8 months ago

“Very easy store to order through, everything came fast and perfect! Thankyouuu will definitely order again!!”

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Posted 8 months ago

“Had the parts, well priced. An easy experience.”

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Posted 8 months ago

“Very happy with the items”

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Posted 8 months ago

“Quick delivery, well packed and item as described”

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Posted 8 months ago

“Ordered spark plugs and an ignition coil. Shiping was reasonably fast, prices were great and parts were exactly as required”

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Posted 8 months ago

“Have Made multiple orders, all arrived quick and undamaged,”

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Posted 8 months ago

“I find texting one of your staff members very helpful. When I contacted you by phone, it was very easy to place my order, payment was easy as well and I received my invoice and all numbers. I'm just waiting to hear back from use with the conformation you have received my order for use to send my order and my tracking number for Australia post otherwise great I will in time will definitely ordering again thankyou kind regards Allen”

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Posted 8 months ago

“Competitive pricing and reliable.in saying that my previous order was split in two deliveries possibly a simple oversight.”

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Posted 8 months ago

“The online website is very easy to use and the prices are fantastic. Hardly use anyone for my spares.”

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Posted 8 months ago

“I ordered 2 PCV calves and received 1. Emailed support and got a generic reply that they will get back to me in 24 hours. It's now gone 27 hours and still no reply.”

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Posted 8 months ago

“Postage is always incredibly slow with this company”

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Posted 8 months ago

“Parcel received with no damage and on time”

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Posted 8 months ago

“Very good website, lots of parts and other stuff for our pride and joy. Prices are very competitive, which is great.”

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Posted 8 months ago

“This is by far the worst company I’ve ever dealt with. I placed an order, paid in full, and never received my products. They completely ignored all my messages and made zero effort to fix the issue. This is not just bad service — it’s a scam. Do NOT waste your money here. They are dishonest and should not be trusted under any circumstance. Stay away from this company!”

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Posted 8 months ago

“Used to have a bit of a problem with their online ordering system but now that seems to be working really well . Mainly when you paid by PayPal.. At the moment it’s really easy to order & pickup from the store. Well done!”

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Posted 8 months ago

“It was quite simple to order the parts I needed. I also liked the compatibility function to check that the parts were suitable.”

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Posted 8 months ago

“Always good prices and when I asked what extra parts I would need to install my head unit I received a thorough list by email within 24hrs which was a great help. One of the parts was not available at the time but i reieved an email from you when it came in which I didn't expect. Thanks guys!”

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Posted 8 months ago

“DO NOT order directly Use Ebay if you need to. They will not dispatch the order until every single item is in stock which could be more than 3 weeks waiting and if you ask for refund they will deduct 5% whether you agree or not. No wonder why stores like this are going out of business.”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 2,530 reviews