Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,144 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt delivery. Clear and frequent updates on delivery progress”

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Posted 8 months ago

“Atrocious service - ordered a part on Nov 21st 2024 and part never turned up - somehow this became my fault . I ordered the same part from an alternative supplier and it arrived overnight without fuss. I have been requesting a refund for the last month and still nothing - full of excuses and they are unable to refund until they receive the part back to them from THEIR courier who seemed to be either a month behind or don’t know how to admit they lost it . Why am I being held to ransom for a courier and service not completed? Maybe pay back who you owe , then maybe you will be more motivated to get your goods back. Not nearly good enough in this environment - get better.”

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Posted 8 months ago

“Easy to use web site quick delivery”

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Posted 8 months ago

“product and service incl delivery excellent”

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Posted 8 months ago

“Excellent service and speedy delivery”

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Posted 8 months ago

“Great value and great service”

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Posted 8 months ago

“What a joke. You advertise products that aren't in stock and then make a customer wait weeks.”

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Posted 8 months ago

“Very good but could be a bit cheaper”

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Posted 8 months ago

“Order already on the way thanks”

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Posted 8 months ago

“Good service thanks”

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Posted 8 months ago

“Helpful advice good product.”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“Great variaty of products, saved me a trip out at a busy time of year being Xmas. Very good pricing even my Trdae Cards cant beat AS pricing. I have used AS on and off depending on my needs for sevearl years, easy site to see and buy from, super fast delivery also.”

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Posted 8 months ago

“Good website plenty of info”

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Posted 8 months ago

“Fast easy order process. Do not receive tracking details no idea when it will turn up.”

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Posted 8 months ago

“Good price with great postage”

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Posted 8 months ago

“Easy purchase, quick delivery”

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Posted 8 months ago

“It has been 5 days since my order was placed, so far all I have received is an order confirmation but nothing regarding whether it has been dispatched or any kind of eta etc, of course payment has been taken from my account but so far the experience is vague and disappointing. Delivery was said to be 5-7 days but I don't even have correspondence yet let alone what I paid for.”

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Posted 8 months ago

“Very fast and efficient service. Product is just what I needed. Will definitely shop with them again.”

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Posted 8 months ago

“Quick and easy to navigate..”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 2,144 reviews