Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 3,054 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,054 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 15th June 2026

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you to the team for fixing the issue with a non delivery. So much better to talk on the phone than it is to email. Things get sorted so much quicker”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Easy to use site..”

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Posted 6 months ago

“Excellent process from order to delivery. Received in 2 working days excluding day of order. Great communication. Only negative was Packaging a little overkill & would not fit in my parcel locker hence a trip to post office.. But arrived undamaged. Have used before & will certainly again..”

Automotive Superstore 5 star review on 9th December 2025

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Posted 6 months ago

“Great pricing”

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Posted 6 months ago

“Quick and easy online”

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Posted 6 months ago

“Fast delivery, and price for Rico transmission kit was the best out there. Happy with purchase.”

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Posted 6 months ago

“I amazed that automotive superstore has all the tune up parts for my old xf falcon van , and at great prices ,”

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Posted 6 months ago

“Always good, no problems”

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Posted 6 months ago

“So far so good can’t complain”

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Posted 6 months ago

“I was surprised how quickly my items were delivered I’m very happy with the product I have received”

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Posted 6 months ago

“Ordered Black Friday sales - multiple items. Order was slow to be dispatched. But quick to take your fund’s thought. When I got my delivery. Box was missing multiple items of the order , no shipping slip or explanation came with part order. A measurement of a business is how they regard their customers, and make things right when things go wrong. AS is lacking in this area. They a have a firewall type way of dealing with customers issues. Easy to take your money, but make it difficult to address an issue? 1300 number doesn’t allow you to speak to person directly about your order. Customer Service work Mon Friday only hours in this age🤔.They provide a mobile number to txt your issue to and they will get back to you . A lot of ping pong to get things resolved in the end. I don’t feel confident in buying high price point auto items from this business online sadly.”

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Posted 6 months ago

“Is all very easy work commemorative pricing”

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Posted 6 months ago

“Easy on line experience & pricing very competitive with other companies”

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Posted 6 months ago

“Good and Wide product range and the prices are reasonable.”

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Posted 6 months ago

“The website is easy to use. Ordered parts for Fiesta WZ was relatively painless, with many options for all budgets. But I only just ordered. Let's make sure they arrive in a timely fashion, in one piece/not damaged and as ordered! Lastly, fit the car. So this survey is a little premature - hence only three stars.”

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Posted 6 months ago

“Prices of parts good. Could use a loyalty program. Reasonably fast 7 day delivery in rural area”

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Posted 6 months ago

“I found it very easy to locate what i was looking for, and the description was very accurate. Thank you.”

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Posted 6 months ago

“Unbelievably efficient service, communication and delivery.”

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Posted 6 months ago

“Parts arrived very good quality Waiting to be fitted Website easy to navigate pricing good Freight and delivery excellent Would highly recommend 👍”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 3,054 reviews