Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,144 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“You were recommended to me by a BMW tech. Quality of parts are excellent, and delivey was prompt, considering the time of year. Very pleased”

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Posted 7 months ago

“Good quality product delivered in very quick time. I will buy from this seller again.”

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Posted 7 months ago

“Fast shipping and item as described. Would definitely recommend this company and product, really easy to deal with”

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Posted 7 months ago

“Great communication and delivery time was above and beyond the usual freight times”

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Posted 7 months ago

“Come very quickly”

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Posted 7 months ago

“Excellent service all queries answered and I would like to thank Brian for all his assistance to ensure I receive the correct part for my vehicle”

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Posted 7 months ago

“Good product, perfect service, keep up good work”

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Posted 7 months ago

“Received a 5% discount coupon and tried to use it two days later without success. Three stars this time around from what has previously been five stars.”

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Posted 7 months ago

“Never mention if item is in stock or needs to be back ordered. Takes far to long to pack and send. I ordered a pick up and on the 3rd day I had to wait 30 min for the item to be found and brought to front counter. Not good enough.”

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Posted 7 months ago

“Found the whole experience was very professional,my questions were answered quite quickly, it was handled politely ,I will be back.”

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Posted 7 months ago

“Easy ordering process,quick shipping,very well made item Happy customer”

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Posted 7 months ago

“Ordered some items and a week later still no correspondence from this company don’t order from them and still waiting for my email like they say in there advertising 1to 3 days more like never”

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Posted 7 months ago

“Absolutely wonderful had everything I needed and customer service was great definitely recommend”

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Posted 7 months ago

“Very helpful, quick delivery”

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Posted 7 months ago

“Fantastic communication and postage”

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Posted 7 months ago

“Found the compatible parts easily and at competitive prices.”

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Posted 7 months ago

“Only with a backyard mechanical knowledge A/Superstore makes it easy to order the right parts for the model of your vehicle very-very hard to stuffed up not always the cheapest but generally competitive ,parts arrive at the time suggested and in very good condition will continue to use this company”

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Posted 7 months ago

“Good quick supply”

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Posted 7 months ago

“Happy with service and quick delivery, recommend automotive superstore”

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Posted 7 months ago

“Very good pricing and hassle free transaction. Item delivered on time.”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 2,144 reviews