Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,726 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 12th March 2026

316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good range, but needs a little more in-depth search of spare parts”

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Posted 8 months ago

“Very easy to use”

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Posted 8 months ago

“online purshase was simple and easy, however the after sales experiance is total shit reasons, ordered last Monday, invoiced on Monday, but since then heard nothing? not even any update when my order will be sent, and today is Monday again however one week later If you expect good feedback, how can I provide this, when my experience has not been good? Where is my order and where is my order update?”

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Posted 8 months ago

“Have used before, has always been reliable.”

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Posted 8 months ago

“Hi I’d just like to say the service is great never have any problems with product not turning up always quite response when wanting to know about a part I think they are a 5 star rating in my books don’t think you need to change anything just keep up the good work cheerd”

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Posted 8 months ago

“Haven’t received any shipping information yet how long does it take”

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Posted 8 months ago

“Easy and enjoyable to deal with”

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Posted 8 months ago

“Easy website to navigate made purchasing very easy”

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Posted 8 months ago

“Waiting for my parcel or up date on when it is arriving”

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Posted 8 months ago

“Easy to find what I want to buy”

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Posted 8 months ago

“Was what I was looking for and helpful service for all to buy from.”

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Posted 8 months ago

“Took over a week to tell me they didn’t have what I wanted in stock and it will be maybe 2 more weeks,I need this for work and might have to look elsewhere.”

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Posted 8 months ago

“Damaged Brake Drums found only after installation and car vibrating very bad. Had to send away new drums for machining with car off the road for a week with no response to warranty claim even after a follow up. Might be good prices but this has now cost me more to correct than what is saved. Very poor service, no offer to help remedy or refund purchase.”

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Posted 8 months ago

“Bloody good”

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Posted 8 months ago

“On line purchase software is, in my opinion, in need of an update. Instructions or progress and confirmation of purchase is complicated and confusing. Superstore has too many marketing messages. I had several attempts to clarify/check my recent [current] purchase. In frustration I let the system go through only because the total dollar value was low. I only wanted one purchase of two filters. I have received three confirmation emails. I dont have this problem using Ebay or other direct contact suppliers.”

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Posted 8 months ago

“Very Very Bad at sending orders. Over a week ( 7 days ) still has not been dispatched. Do not order from this company if a want in a hurry.”

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Posted 8 months ago

“Hopeless, still waiting over a month for an item not delivered, with no correspondence, ordered a head unit online but was unable to change the bundle to what i needed, so for over $700 i have been sent a cable, try ringing on the phone number they give you, HaHa, no answer, you have go online and chat with a computer, good luck,”

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Posted 8 months ago

“Customer service for retrieval of parts in store is very poor i won't use this mob again”

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Posted 8 months ago

“Competitive prices and portal is easy to use and has comparative parts in other brands which helps in purchase decision.”

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Posted 8 months ago

“I highly recommend, cheers 👍”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 2,726 reviews