Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,375 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“Great Service, good price and a Speedy delivery service, Very Happy 😊”

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Posted 8 months ago

“Great price, super smooth purchasing process and great messages on delivery progress so knew exactly where it was up to along the way. 👍”

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Posted 8 months ago

“Great product quick service”

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Posted 8 months ago

“Super price and quick delivery through Australia Post.”

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Posted 8 months ago

“I have used auto superstore for many orders over a few years and have been very happy with the service and access to a wide range of products, the only reservation I have is if a part is incorrectly supplied, on the two occasions (of many good experiences) I found the wait for return authority, then for correct supply to be unreasonable, especially in the country situation. When you take a part out only to find the supplied unit is incorrect or faulty, a little trust needs to be applied in terms of rapid rectification. Unfortunately this has made me very cautious about purchase of units that will lead to time down waiting for rectification. The majority of transactions have been positive but be prepared for a wait if things are not so streamlined.”

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Posted 8 months ago

“Was very easy to navigate online.”

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Posted 8 months ago

“Very happy with the service,price,delivery”

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Posted 8 months ago

“All good thankyou”

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Posted 8 months ago

“The whole purchase experience was easy, would have been better to be informed at time of purchase if the item was in stock or not as we needed to pickup ASAP. Still not sure when we can pickup 24 hours later.”

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Posted 8 months ago

“Quick delivery and easy to organise. Thank you.”

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Posted 9 months ago

“I bought two tins of tyre black paint. I’ve just returned from the post office and I have two tins of tyre black, unfortunately, they were so poorly packed, that the contents of one tin, was “out of the tin” and the other tin was swimming. They were only in a post pack plastic bag. I don’t think I will be a returning customer!!!!”

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Posted 9 months ago

“As part of my property maintenance business I use chainsaws a lot, I also service chainsaws for friends and consequently use quite a lot of carburettor cleaner. Automotive Superstore offered the best deal on a bulk buy, the website was easy to use and delivery is super quick. I’m sure I’ll be using them again soon.”

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Posted 9 months ago

“I’m so very happy only placed the order on Saturday and received it by 830 Wednesday morning excellent delivery”

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Posted 9 months ago

“Awesome very easy to use”

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Posted 9 months ago

“Item as described and will come in handy as a spare for those unexpected situations, Shopping experience was easy and trouble free, will be purchasing again, cheers.”

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Posted 9 months ago

“Fast delivery and good prices.”

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Posted 9 months ago

“Great communication, items arrived promptly and as described. Would definitely use this supplier again.”

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Posted 9 months ago

“Have used this company a few times now, their prices and service are always very good. They have a varied range of products and I'm happy to recommend them.”

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Posted 9 months ago

“Fantastic customer service from a very easy purchase to a super fast deliver, this is definitely a great place to shop and at competitive prices”

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Posted 9 months ago

“Everything arrived in great condition, fast. Thanks guys”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 2,375 reviews