Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,530 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Most of the items are very cheap as compare to other shops in market”

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Posted 9 months ago

“website easy to negotiate”

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Posted 9 months ago

“quality service and parts.”

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Posted 9 months ago

“Very satisfied, easy website to use,good communication. Excellent products & fast delivery. Will use again for sure.”

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Posted 9 months ago

“I purchased a headunit from Automotive Superstore (AS) and, given I live in a rural area, decided to fit myself. I found that I needed a cord to fit to the usb outlet and called AS to ask about it. Typical call centre push this button to talk about this, push this button to talk about that. I finally got onto an installation fitter and asked about the cord and he said I don't know what kit you have. I told him, I was put on hold, no explanation as to what he was doing and I waited. Fifteen minutes later the line went dead and that was that. Never again.”

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Posted 9 months ago

“Nothing received”

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Posted 9 months ago

“A very easy site to use and order specific parts for your vehicle. The vehicle identifier is great to ensure your parts are for the correct vehicle. The postage and handling was also very prompt . All round a very good service.”

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Posted 9 months ago

“prompt, good price and order as requested.”

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Posted 9 months ago

“I had no problem finding the part I needed, website was easy to navigate, ordering was flawless and the checkout was effortless, I've always had a great experience with AS.”

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Posted 9 months ago

“No tracking number provide, sent an email and no respond.”

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Posted 9 months ago

“Good prices and fast delivery”

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Posted 9 months ago

“The Young Man in the Spare Parts Was very pleasant & helpful .”

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Posted 9 months ago

“Great service and quick deliveries. Will use you guys again.”

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Posted 9 months ago

“Competitive price on product. Free delivery. Can’t complain. No hassles at all 😁”

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Posted 9 months ago

“Good so far. Bit early for a survey though - goods haven't been sent yet.”

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Posted 9 months ago

“Very pleased with all”

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Posted 9 months ago

“Great products. Great service and delivery.”

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Posted 9 months ago

“Fast and efficient”

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Posted 9 months ago

“Very good 👍”

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Posted 9 months ago

“Excellent pricing. Good received as specified. Fast dispatch. Will use again.”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 2,530 reviews