Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,144 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Pioneer head unit SPH-DA77DAB will be great once we come to understand it. Installation by me was slow as the Aerpro FP8136 double din fascia kit is near useless. The side mounting brackets DO NOT fit. The surround will need gentle modification to fill the gap in dash. $92.80 waste of money. Other vehicle harness supplied in kit seem to work so very pleased with that. Camera works. So overall acceptable result.”

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Posted 9 months ago

“Product as described, delivered on time; all good.”

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Posted 9 months ago

“Great Service.”

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Posted 9 months ago

“I have been using these guys now for years. They always seem to provide the best value parts for automotive etc... In fact I would not shop with anyone else thanks for meeting my customers cars running tip top and mine.. merry Xmas.. Automotive superstore..🙂☃️🎅”

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Posted 9 months ago

“Order was placed easily and quickly using website”

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Posted 9 months ago

“Good Service.”

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Posted 9 months ago

“Easy to deal witch prompt response to my emails which is appreciated. Delivery was slower than advertised but expected as this part usually requires order from suppliers.”

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Posted 9 months ago

“A very positive experience. Goods as advertised without little tricks and hidden expenses.”

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Posted 9 months ago

“Good value and great selection of spare parts and consumables and delivery”

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Posted 9 months ago

“Easy to order with fast delivery.”

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Posted 9 months ago

“I am really upset for this order, the item came diffent as the invoice, i was oeder ALPINE ILX-F511AI it is same exactly as the invoice, and someone has sign the pick list and deliver the item is ALPINE ILXF511A, whattttt? I was email n call the guy after i receive the parcel less 20min, n who answer the phone said will give me back a call ASAP, so far i didn't get anything back. i still need to chasing this thing for whole week. I Spend extra money for express n got wrong item, for me is really no professional and careless to the customer too.”

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Posted 9 months ago

“Very easy to order and navigate around site”

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Posted 9 months ago

“Happy with first contact and extremely happy with the item I received, thanks. Would purchase from again.”

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Posted 9 months ago

“I joined on line and searched the website to find the product I was looking for had no trouble using the site a few days later I received my product I can’t not express how easy it was”

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Posted 9 months ago

“I found the K&N Air Filter $10 cheaper than i could get one.”

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Posted 9 months ago

“Fast service, item was safely packaged and arrived promptly and undamaged.”

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Posted 9 months ago

“Ordered oil filters for two different cars. Delivered to my front door Saturday morning with tracking didn’t expect till next week, a bonus happy customer”

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Posted 9 months ago

“A good experience- easy to navigate web site”

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Posted 9 months ago

“Excellent part fitted was on time terrific on lines service and priced well would recommend as to everyone”

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Posted 9 months ago

“Awesome best service ever”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 2,144 reviews