Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,997 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Team helpful on phone,online processing of order quick and easy,acknowledgement of order and processing comprehensive.”

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Posted 8 months ago

“Great price, Fast shipping definitely recommend”

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Posted 8 months ago

“I ordered front Brake Pads for my wife's BMW M135i xDrive. Website states Fitment Guarantee. Pads do not fit, and no response to 3 messages via their website. Don't even want a refund, just want to return the incorrect pads and get the correct ones sent out.”

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Posted 8 months ago

“I buy various parts for family vehicles and I often give my business to AS as they stock name brands at competitive prices, freight times are reasonable for my location in Melbourne.”

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Posted 8 months ago

“Prompt service, prompt delivery.”

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Posted 8 months ago

“excellent service and friendly over the phone, quick shipping and excellent pricing, Thank youQ”

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Posted 8 months ago

“Good price. Fast and efficient delivery of what I needed.”

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Posted 8 months ago

“Have always had great service from the team at Automotive Superstore. They are upfront about what they can't supply/stock. They did a great deal and install of my dashcam (front and rear), and any issues are resolved quickly and painlessly.”

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Posted 8 months ago

“Hello when using your site I found it a bit clunky to use and order parts.I had trouble understanding the invoice the way that tax is added also I didn't expect a parcel post to be quite so dear overall though I would probably buy again should I need any other items”

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Posted 8 months ago

“Still have not received the order..”

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Posted 8 months ago

“This is a very efficient and helpful website with quality products and service.”

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Posted 8 months ago

“very good service”

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Posted 8 months ago

“Customer service sucks with this company wont ring you back to see what the problem is with your faulty product all they do is Email that they want to close your problem be very carefull buying from them if your product is faulty Case number 452104”

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Posted 8 months ago

“Good service ,part was exactly right and good delivery serice.”

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Posted 8 months ago

“Very impressed with how easy it was to order an air filter. Having a Citroen means parts are not always easy to get from the mainstream outlets. But I was able to quickly order what I needed and at a reasonable price. Definitely be back”

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Posted 8 months ago

“Great service and very knowledgeable”

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Posted 8 months ago

“Easy to get the right parts for my car.”

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Posted 8 months ago

“Excellent pricing,and hoping my back order is in stock soon”

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Posted 8 months ago

“Good price and customer service”

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Posted 8 months ago

“Quality part, fast shipping, item as described.”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 1,997 reviews