Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,144 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have made multiple purchases from AS and the prices have always been great and the service excellent. Highly recommend.”

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Posted 9 months ago

“Great selection of quality products which I got at a good price, and very quick to package and post which is important to me as I live in a regional area.”

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Posted 9 months ago

“All good. My only criticism is the photo of products was in black/white. I am still not sure if product I ordered is correct. My experience with ‘Superpro’ bushes are blue in colour. Very hard to tell from your website what colour bushes are. No other info yet. Ordered 24 hrs ago”

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Posted 9 months ago

“I ordered 1 part on a Friday night. Now I understand perhaps you don't work weekends but as of writing this it has been almost 4 working days and all I have is a shipping label has been created. It's very slow moving if you ask me. I hoped to be installing this part the weekend after purchasing but now it seems like I won't be doing that until the weekend after that.”

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Posted 9 months ago

“A fantastic online company to deal with. The information on line is correct to allow you to know you have ordered the correct part.”

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Posted 9 months ago

“Well priced, very fast delivery time and item was as described”

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Posted 9 months ago

“Was about to put an order through then realised you didn't offer free postage, pretty average when you spend about $150 and you still have to pay”

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Posted 9 months ago

“very helpful specialy Nguyen”

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Posted 9 months ago

“A week after placing an order and paying for it, my order still hasn't been despatched. Beware of this if you need something in a hurry. When I ordered, all of the parts were allegedly in stock. This was my first and last order with ASS. Never again.”

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Posted 9 months ago

“Ok so far still waiting for delivery Happy to give better review then Unsure of why review request now”

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Posted 9 months ago

“I bought numerous Car Care Products here and always happy with their handling, fast no nonsense deliveries. Strongly recommended place to top up all my car and household requirements. Thank you AMS”

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Posted 9 months ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 9 months ago

“Have used Automotive Superstore on many occasions, they have had the best prices and range.”

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Posted 9 months ago

“part i ordered was sent and delivered promptly”

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Posted 9 months ago

“Easy to order parts Correct part supplied good backup”

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Posted 9 months ago

“Just to say I was in a hurry to make the purchase and miss out the free gift of the power adapter for the phone.”

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Posted 9 months ago

“Easy site navigation, good product to vehicle match.”

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Posted 9 months ago

“Happy with purchace.”

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Posted 9 months ago

“Jeff Fu (If interested and someone actually gives this to you), Support was excellent, although considering the validity of the web-site price, discount and GST calculation issues I reported on in detail, I felt Alberts offer of a $25 credit voucher was almost an insult. Alberts' response time throughout was VERY impressive.”

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Posted 9 months ago

“Very happy with the service!!”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 2,144 reviews