Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“Great Service & Fast Postage Thank you”

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Posted 6 months ago

“Their prices are unbeatable. Their service can't be faulted, answering every email and every question.”

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Posted 6 months ago

“Fast delivery, easy to order online. Product is as described.”

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Posted 6 months ago

“Good product and and delivery”

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Posted 6 months ago

“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”

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Posted 6 months ago

“About one hour after placing an online order and paying for it via PayPal I discovered I had the exact same item sitting forgotten in my shed. I immediately rang Automotive Superstore and explained the situation to them and asked if I could cancel the order. They said "no worries leave it with us" . A couple of hours Iater I checked my bank account and the payment had been refunded and the order was canceled. Full marks to AUTOMOTIVE SUPERSTORE ( and PayPal )”

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Posted 6 months ago

“Kenwood DMX7022S. Don't like when you're not happy with a product you've purchase. They make every effort to make you feel incompetent by asking questions that make you feel stupid. The stereo I purchased did not sound right and definitely has some issues with it but I accidentally made a few marks on the chassis installing and removing it so I'm stuck with a $395 stereo I'll never use. Automotive Superstore will willingly take your money but when it comes to having an issue with their products, they discredit your judgement and make it so difficult to get a resolution. Will never buy anything from you again.”

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Posted 6 months ago

“Great prices and range. Fast delivery”

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Posted 6 months ago

“Exactly as ordered delivered as promised.”

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Posted 6 months ago

“good prices and easy to use website, simple to order and pay”

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Posted 6 months ago

“Ordered a roof platform a week ago, hasn’t been dispatched yet and can’t get in contact with a representative to find out an estimate dispatch date. I’d actually like to just cancel my order and purchase from somewhere else.”

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Posted 6 months ago

“Cheapest prices I have ever seen”

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Posted 6 months ago

“Item was as described, delivery was prompt.”

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Posted 6 months ago

“Good support but found the discount offer confusing. They advertise a 10% discount but it is capped > Discount (EDM - Welcome 10% OFF ($25 Cap)) After raising the concern with their support team, they rectified the issue. They also supplied extremely fast delivery...well done !”

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Posted 6 months ago

“Would use automotive super store agian”

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Posted 6 months ago

“Easy to find the exact parts/accessories to fit our vehicles, prices are always competitive and deliveries 100% reliable. Can't ask for much more!”

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Posted 6 months ago

“Truth Doctor.”

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Posted 6 months ago

“While my experience with the Store has been very cordial, I need to draw attention to a couple of issues. 1. Radiator ordered did not come with a Cap which is normal but not known to average purchaser. Had to organise a separate purchase which caused some delays with fitment. 2. Likewise, the Store had only 5 of 9 hoses required for radiator replacement. Caused a major delay when Garage had to source the missing hoses. I was not aware of the need for the additional hoses.”

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Posted 6 months ago

“Quick delivery and excellent price”

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Posted 6 months ago

“Online feature of entering rego is handy to make sure you get parts that fit your car. Wide range of items at a good price”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews