Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,140 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always great service. Super fast delivery. Very happy, thanks very much.”

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Posted 5 months ago

“Very impressed the short amount of time it took to receive my goods. Being able to pick the courier company was also a nice touch”

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Posted 5 months ago

“The online shop is incredibly easy to use and they have Apple Pay so purchasing and shipping is very easy”

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Posted 5 months ago

“Very happy with help, rang to place an order as not comfortable with all online things..”

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Posted 5 months ago

“I found the site easy to use, just enter car rego and state then off you go. The parts I looked at were marked "car/vehicle specific ". Then prior to the check out I was asked to contact the store to ensure they were the correct parts. Two very quick e-mails later I checked out.”

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Posted 5 months ago

“Pretty good - I’d like to see more definitive descriptions of parts including photos of specific parts, rather than generic photos. The system relies on the vehicle identification to match parts and I’ve found this a bit of a trap.”

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Posted 5 months ago

“Good service and product”

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Posted 5 months ago

“Items arrived quickly, very happy with the price also, thank you”

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Posted 5 months ago

“always great to deal with”

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Posted 5 months ago

“Purchased on the 3rd, told it was shipped on the 6th, still hasn't actually scanned as shipped on the 11th. I should have just used Amazon.”

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Posted 5 months ago

“Great price, easy to order and quick delivery”

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Posted 5 months ago

“slow to dispatch parts from warehouse otherwise great”

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Posted 5 months ago

“Excellent service and delivery. Very happy excellent help from staff.”

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Posted 5 months ago

“Great parts, great service and delivery!”

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Posted 5 months ago

“AAA product and seller okay too”

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Posted 5 months ago

“Very quick postage”

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Posted 5 months ago

“Great savings compared to everyone else”

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Posted 5 months ago

“Great online purchase, delivery was quick and reliable. Tracking info was informative...thanks”

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Posted 5 months ago

“Parts as described and as ordered. Delivery good. Recommended supplier.”

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Posted 5 months ago

“Great service and excellent customer satisfaction”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 2,140 reviews