Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“The only issue I have is not receiving a tracking number to see when I will receive my order or any kind of time or date on when I should expect it”

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Posted 5 months ago

“This is where I get car parts that I can't find anywhere, they seem to have it all and with the best deals. Specifically, I source all my Mackay parts from AS. I would like order more if not for my location (Adelaide SA) which involves delivery fee - i'd prefer click and collect purchases. They do have free delivery based on total amount but my purchases are always below minimum.”

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Posted 5 months ago

“Easy website to use. Easy to find what I after and pay for.”

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Posted 5 months ago

“I tried to find out if my click and collect order was available from your dingley property, but your 1300 number says you don't respond to already ordered enquirys.so I sent an email,don't know how long I have to wait?”

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Posted 5 months ago

“As this is my first purchase from ASS I can only comment on the purchasing process. I has been one of the easiest ordering processes I have done to date. What happens from here we will see? Many other sellers falsely show wrong pictures or amounts and a lot of time is wasted checking & double checking to see if what I ordered is correct.”

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Posted 5 months ago

“Service was good. Price excellent. With prompt delivery included.”

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Posted 5 months ago

“I found it very hard to claim my 10% off first shop. Had to message customer service they got back to me and fixed it straight away. All I need to do now is wait for my package. Thank you for helping me work it all out.”

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Posted 5 months ago

“simple to use the shop with a great range of products, Very compeditive pricing.”

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Posted 5 months ago

“Highly recommend!”

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Posted 5 months ago

“Product was as described”

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Posted 5 months ago

“Excellent service thanks”

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Posted 5 months ago

“good service”

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Posted 5 months ago

“Easy to order and quick service, will order through them again”

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Posted 5 months ago

“Time wise was great but unfortunately I ordered the wrong part . My fault all good”

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Posted 5 months ago

“quick and easy”

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Posted 5 months ago

“High quality products at a good price. Very fast postage. I would highly recommend this business. I'll definitely be a return customer. 10/10. 👍”

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Posted 5 months ago

“Good and easy to deal witProduct matches description”

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Posted 5 months ago

“Goods arrived damaged. I have lodged a complaint to your support email address. Email sent follows: I just received a parcel from you for a Ryco filter Invoice No. 100802781 Please see the packing list and photos attached. The filter is damaged as it was not fitting in the carton without being bent. The photo clearly shows the filter protruded out of the box when I opened the box. Note the creases in the filter box. Due to the requirement to have a filter here by Thursday I have had to make other arrangements. Can you please refund me the cost of the filter to my credit card on which I paid for the filter Thank you in anticipation of your assistance in this matter. Await your further advice”

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Posted 5 months ago

“I have received the wrong item ,I order grv43kt you sent me grv43mkt . Can we send me the right revarse camera / or contact me on 0414314474 cheers Larry”

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Posted 5 months ago

“I am happy with my services and will continue to buy parts from your company as I am completely satisfied with your service cheers”

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Posted 5 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews