Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,606 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online shopping experience is great and easy to navigate and find everything you are looking for prices are great even better when on sale customer service and support is good and delivery is good”

Helpful Report

Posted 3 months ago

“Hi I just wanted offer a criticism. I ordered a guage and then proceeded to get an order confirmation email, a invoice email, and then 3 thank you emails. 5 emails for one order is ridiculous and is annoying as hell. Also pop ups on your website that takes up the entire screen offering 10% off are also super annoying and not the way to do it. Thank you.”

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Posted 3 months ago

“Item was packed in a box and arrived on time intact as per description.”

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Posted 3 months ago

“Great item and excellent personal staff. Good communication all throughout the transaction process. I couldn’t be more impressed. Many thanks.”

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Posted 3 months ago

“The item I purchased from Automotive Superstore was delivered swiftly & undamaged in excellent packaging”

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Posted 3 months ago

“Online order very slow, shipped a few days after receipt of my order which included shipping”

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Posted 3 months ago

“Slow as processing time only got the order moving cause I complained. A part from WA came faster Least they didn’t forget any parts this time. I only use this company if I really need to”

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Posted 3 months ago

“Good quality stuff and great posting speed”

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Posted 3 months ago

“All good parts arrived in a timely manner.. look good..”

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Posted 3 months ago

“Ordered 2 days ago and have not recieved click and collect information. Considering this is now Friday most lilkley will not hear anything until next week. Poor customer service for one purchased item and click and collect.”

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Posted 3 months ago

“My number go to for all my car needs thanks guys 🙂”

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Posted 3 months ago

“Good quality products and service”

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Posted 3 months ago

“👍 great service very convenient”

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Posted 3 months ago

“After spending sometime searcing local spare parts stores, EBay etc I came across Automotive Superstore. I placed an order for 2 truck windscreen wiper blades based on their excellent price ( half what Autobarn, Repco and ebay wanted) and promised delivery time. I certainly was not disappointed in either case. The products were very well packed with a lot of protection. Very professional no nonsence business. I will definitely use this company for my future requirements.”

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Posted 3 months ago

“So far I’ve waited 3 weeks for an intem that no one knows anything about and can’t find your lucky u got 1 star”

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Posted 3 months ago

“Pleasently surprised, store had everything I needed and was quick n easy to find while cross referenced with my car’s registration. Ordering and checkout was just as easy, I made this review before delivery I hope its as as good an experience as the process so far. 👍👍”

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Posted 3 months ago

“Quick delivery and excellent communication.”

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Posted 3 months ago

“Peter contacted me about my two star review explaining the situation around dispatch times for parts they haven’t got in stock. I’m impressed with that level of service. Thanks Peter, mostly this was an expression of being stranded and unable to get my car fixed but I am reassured the parts will arrive on time now.”

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Posted 3 months ago

“I was a bit disappointed with my purchase from Automotive Superstore. Despite checking compatibility on your website and double-checking by emailing my parts list to you and reciving conformation by return email, the head unit did not fit well in the dashboard, and the included brackets were incorrect—requiring me to modify my old brackets to make it work. Additionally, I expected the head unit to come with a hands-free microphone for calls, but none was provided, meaning I now have to source a compatible 3.5mm microphone separately.”

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Posted 3 months ago

“Good pricing, with a easy user friendly website”

Helpful Report

Posted 3 months ago

Automotive Superstore is rated 4.4 based on 3,606 reviews