Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,529 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Great to do business with and prompt delivery.”

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Posted 4 months ago

“I ordered some LED bulbs from them. Incorrect ones were sent. When contacted they said it was incorrectly labelled on their website. All fine and dandy but their returns process and general attitude sucks. You have to use their cumbersome returns system. Email after email. Then waste your time taking stuff to Aussie Post. Personally, I'll never use them again. Could not care less about their customers, at least in my experience. You'd think that if it was 100% their fault they'd give a heck but they just don't.”

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Posted 4 months ago

“Competitive pricing, wide range with online ordering that works easily. Clear and efficient communications”

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Posted 4 months ago

“great products at good prices”

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Posted 4 months ago

“Lot of products to chose from. Only issue I have is sometimes the website can be a be annoying to use. Deleting letters when trying to use the search bar. I am using the website on my phone, if that helps. Not filtering parts for the specific vehicle chosen. Trying to see what accessories I can find for certain vehicles, but when I click it, it shows it for all vehicles.”

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Posted 4 months ago

“Great price (way cheaper than my usual spots) and quick delivery, what more could you want?”

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Posted 4 months ago

“purchase was a very easy process”

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Posted 4 months ago

“excellent service. Received product as ordered, quicker than estimated and price good”

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Posted 4 months ago

“Good service good product line good delivery good price point”

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Posted 4 months ago

“It was easy to order parts online and there were a variety of payment methods. I am awaiting my parts arrival and if they get here on the predicted day, it will have been a speedy delivery. Will definately buy from here again.”

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Posted 4 months ago

“Good service and communication on when item would arrive”

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Posted 4 months ago

“great price and quick delivery thank you”

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Posted 4 months ago

“Easy to navigate. Good search facilities.”

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Posted 4 months ago

“First time ordering anything online so I was hesitant & suppliers off PCV valves are limited,so I took the chance .They accepted paypal as a payment & the option off Aust Post for delivery,item was safely wrapped in bubblewrap inside the satchel plus arrived ontime.The only negative was the problem off not being able my PO Box for first delivery,however will order again. Happy as Larry”

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Posted 4 months ago

“Great communication and fast delivery, product received as described”

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Posted 4 months ago

“It is simple to buy what I need .”

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Posted 4 months ago

“Will let you know when I receive order”

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Posted 4 months ago

“Quick turnaround and prompt delivery will order from again”

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Posted 4 months ago

“Terrible service. They sent me the wrong part, even after I emailed multiple times beforehand to confirm the fit. When I pointed out their mistake, the manager was incredibly rude, claimed it was “second hand,” and flat-out refused to accept a return. They wouldn’t even consider any other solution or option to fix their mistake. Completely unprofessional, dishonest, and unwilling to take responsibility.”

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Posted 4 months ago

“Why is it taking 3 to 4 days to be dispatched I ordered it for this weekend,not happy!”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 2,529 reviews