Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,723 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 12th March 2026

316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought online great price”

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Posted 4 months ago

“Terrible experience the one and definitely ONLY time I will deal with this lot! Purchased a part through their website, website states parts will be dispatched in 1 to 3 business days. After 1 week i ask the question as to the whereabouts of my item and that's when the runaround started. By the end of the second week still nothing but lies. if you guys don't have a part in stock, just fkn say so ffs! Thanks for making my customer and myself lose over 2 weeks for nothing!”

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Posted 4 months ago

“Ive found Automotive superstore to be fantastic. They have hard to find parts for my 1975 vw Passat delivered in no time. Great service highly recommended!”

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Posted 4 months ago

“Your products are good but the shipping handling is atrocious. Order the part and it says shipping next couple business days. I then get an email almost 1 and a half weeks later oh yeah we have shipped your order. I am dependant on the product being here in the times specified on the website and via email. But to get my parts 2-3 weeks later is bad. This isn’t international shipping. This is domestic from castle hill to Brisbane where I reside. This is very poor. I got shipment from the states faster than this. Sort it out!! It’s a joke.”

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Posted 4 months ago

“Vast range of products at great prices. It pays to narrow one's search by vehicle.”

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Posted 4 months ago

“Automotive superstore has everything I want to keep my car In top condition. Thanks everyone”

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Posted 4 months ago

“Very helpfull and quick to answer the phone. Ordered parts quickly Very smoothly”

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Posted 4 months ago

“always a pleasure shopping here, great prices and on time delivery too :-)”

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Posted 4 months ago

“Great item super fast delivery highly recommend”

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Posted 4 months ago

“Pricing competitive but despatch time a little slow. Took 8 days from order to arrival of part.”

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Posted 4 months ago

“You sold a product that you didn't have in the first place. If I hadn't chased my order after nearly a week, I'd still be waiting for nothing to arrive. A refund was processed but can take two weeks which will make it a three week waste of time.”

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Posted 4 months ago

“Great service and quick delivery.”

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Posted 4 months ago

“Fast prompt.service ordered aircond lines thrusday and received them on monday will be happy.to make future purchases off this site again”

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Posted 4 months ago

“I would like to thank Sam and Peter for for the help they provided during the purchase of my new wheels. Sams help with sizing and offset , Was very helpful . We found the wheels i liked Can't wait to receive them. Thanks guys cheers.”

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Posted 4 months ago

“Very easy and on time”

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Posted 4 months ago

“Website became a bit clunky. Couldn’t find a seal for a thermostat and diameter of plastic push clip was not listed. eg 8 or 10 mm.”

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Posted 4 months ago

“I’m shopping from this store for few years, never missed the fitment. It’s been always easy to find the right product. We just need to enter vehicle rego or vehicle details. Always satisfied with the products and prices. Waiting for my next product to arrive. Many thanks to the automotive superstore team.”

Automotive Superstore 5 star review on 9th November 2025

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Posted 4 months ago

“Hi Automotive Superstore, Order arrived Friday lunchtime. Good service thank you.”

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Posted 4 months ago

“Very fast delivery, perfect.i am happy”

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Posted 4 months ago

“Item was exactly what I wanted. Fast shipping and great communication. Thanks Team.”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 2,723 reviews