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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,849
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Ian
Verified Buyer
“good easy to find the required item from the store”
Helpful Report
Posted 2 years ago
Emmanuel
Verified Buyer
“Great price for shockers only fault I found that the website would accept the discount code that was given to me. Otherwise a great service and will do more shopping with Automotive Superstore 😁”
Helpful Report
Posted 2 years ago
Stephen
Verified Buyer
“Fast & Easy to navigate website Brake rotors and Brake pads were in stock unlike a lot of other websites Sharp pricing, I will continue to use for all my servicing needs”
Helpful Report
Posted 2 years ago
Jason
Verified Buyer
“Super shopping experience”
Helpful Report
Posted 2 years ago
Sergio
Verified Buyer
“After getting 100% fitting confirmation from the support team, I ordered a product listed with "Dispatch or Collect 1-3 business days" I was not in a rush to receive it. However, we are now starting week three since ordered and no product seems to be posted yet.”
Helpful Report
Posted 2 years ago
Tim
Verified Buyer
“Asked a question and got an answer straight away with a result.”
Helpful Report
Posted 2 years ago
Hugh
Verified Buyer
“You still haven't sent my item”
Helpful Report
Posted 2 years ago
Nathan
Verified Buyer
“Great prices but website kept emptying my cart every hour or so, and when you’re trying to research part numbers etc. it was pretty inconvenient.”
Helpful Report
Posted 2 years ago
Philip
Verified Buyer
“Very easy experience ordering a number of Audio components. Excellent prices and friendly staff, recommend.”
Helpful Report
Posted 2 years ago
Kim
Verified Buyer
“This is a long-standing professional relationship with a reliable supplier that has a well-priced range of euro-spec parts for BMW.”
Helpful Report
Posted 2 years ago
Scott
Verified Buyer
“Kevin provided excellent customer service.”
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Posted 2 years ago
Linda
Verified Buyer
“how are people going to get in touch with you when the email is not monitored or wait on the phone for over an hour I needed to change my order”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“They have a large variety of parts a great prices”
Helpful Report
Posted 2 years ago
Antonio
Verified Buyer
“If you need your spare parts, shop elsewhere because these guys claim 1-3 dispatch time but it's six days now and I believe they don't even have the items in stock!”
Helpful Report
Posted 2 years ago
Alf
Verified Buyer
“What a great experience!!! Rang to order a hi pressure cleaner and was more than surprised when the parts interpreter offered me a lower matching price and a trade discount as I have an automotive business. All this without even asking. This is old school way of conducting business. I will certainly be back!!!! Thanks and in 2 days I will using my new pressure cleaner that's getting delivered for $3.”
Helpful Report
Posted 2 years ago
Kearz
Verified Buyer
“Subscribed with email to get a 10% discount on my purchase... wouldn't let me add the code in checkout. What's the bet i'll get a ton of junk mail though.”
Helpful Report
Posted 2 years ago
Con
Verified Buyer
“Competitive pricing and the staff were excellent over the phone and in person.. Ordered specific item online and it was ready for pickup in 2 days.. Extremely satisfied and highly recommend Automotive Superstore.”
Helpful Report
Posted 2 years ago
Adrian
Verified Buyer
“Good product range & prices. What more could you ask for.”
Helpful Report
Posted 2 years ago
Natalie
Verified Buyer
“Great price, easy account set up, discount on first purchase. Will definitely utilise again”
Helpful Report
Posted 2 years ago
Ziqi
Verified Buyer
“The price is really good, hopefully the product also is”
Helpful Report
Posted 2 years ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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