Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,157 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order and item came super fast. Highly recommend Automotive Superstore!”

Helpful Report

Posted 2 years ago

Hi Matt, Thanks for the feedback. Happy to help in the future if you need anything!

Posted 2 years ago

“easy online ordering. picked up quickly. air filter runs well.”

Helpful Report

Posted 2 years ago

Hi Doug, Thanks for the feedback. Great to hear the product is working! Happy to help in the future if you need anything!

Posted 2 years ago

“Great deals Quick delivery very happy”

Helpful Report

Posted 2 years ago

Hi Allan, Thanks for the feedback. Happy to help in the future!

Posted 2 years ago

“easy purchase and delivery”

Helpful Report

Posted 2 years ago

Thanks for the company feedback Robert!

Posted 2 years ago

“Great product, exactly how advertised, and fairly priced.”

Helpful Report

Posted 2 years ago

Hi Matthew, Thanks for the feedback! Happy to help in the future if you need anything!

Posted 2 years ago

“More precise timelines for pick-up at the time of placing the order would be helpful.”

Helpful Report

Posted 2 years ago

Hi Sunil, Thanks for the feedback. We are always looking to give more accurate time frames when our customers place an order. Hopefully next order this will be improved for4 you.

Posted 2 years ago

“Thanks for all your help it was great service”

Automotive Superstore 5 star review on 17th September 2022

Helpful Report

Posted 2 years ago

Hi Tony, Thanks for the feedback. Happy to help!

Posted 2 years ago

“Excellent service from live chat, store staff as well!”

Helpful Report

Posted 2 years ago

Hi Shuchun, Thanks for the feedback!

Posted 2 years ago

“I got temporarily banned from the website for using honey to find coupons :/”

Helpful Report

Posted 2 years ago

Hi, Sorry for this. If you are after a better deal than our online price we are always happy to see what we can do over the phone. We do price match aswell.

Posted 2 years ago

“Easy and quick and no problems with purchase. Fast delivery, great service. Cheers Paul”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for the feedback. Happy to hear all has gone smoothly for you!

Posted 2 years ago

“Great prices, great service will use again.”

Helpful Report

Posted 3 years ago

Thanks for the feedback Nenad!

Posted 2 years ago

“Good prices, available products and speedy delivery. Couldn’t really ask for more.”

Helpful Report

Posted 3 years ago

Hi Adrian, Thanks for the feedback. Glad it all went smoothly for you!

Posted 2 years ago

“Albert at ASS was very helpful when assisting me to pruchase a new radio for my car. Many emails backwards and forwards with guidance and assistance with what associated parts I would need.”

Helpful Report

Posted 3 years ago

Hi Scott, Thanks for the feedback on our team. Glad we could help!

Posted 3 years ago

“So far real good , don’t expect any problems”

Helpful Report

Posted 3 years ago

Hi Bram, Thanks for the feedback! If there is any issue please reach out and we can get it resolved for you!

Posted 3 years ago

“Delivered on time and as ordered”

Helpful Report

Posted 3 years ago

Thanks for the feedback Scott!

Posted 2 years ago

“quality parts at a quality price”

Helpful Report

Posted 3 years ago

Hi Steven, Thanks for the feedback. Happy to help anytime!

Posted 3 years ago

“Great to deal with you guys”

Helpful Report

Posted 3 years ago

Hi Rob, Thanks for the feedback. Hope we can help again in the future!

Posted 3 years ago

“I recently purchased Sony XAV-AX5000 headunit, Thinkware F200 Pro and G55CL Reverse Camera and got it installed in my 2010 Mazda 6. The pricing was reasonable and am very happy with my overall experience dealing with the staffs-Kevin and Sergei. Sergei was technician who installed the items and did a very good job and the job was done in 2.5-3 hrs. I would have rated 5, if only the phone accept/reject steering buttons were working (some program issue!), which am disappointed. However, appreciate Sergei for calling me and explaining the issue in detail. I can make do with Siri for making calls and the touchscreen on the headunit to accept / reject the call. Everything else is working well. Thank you guys for the wonderful experience!”

Helpful Report

Posted 3 years ago

Hi Vinodh, Thanks for the detailed feedback. Our install team and Customer service team have been working hard to provide a better experience for our customers. Glad to see it is working for our customers!

Posted 3 years ago

“Excellent service and great quality”

Helpful Report

Posted 3 years ago

Hi Jeff, Thanks for the feedback!

Posted 3 years ago

“No fuss experience.”

Helpful Report

Posted 3 years ago

Automotive Superstore is rated 4.4 based on 2,157 reviews