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Automotive Superstore Reviews

4.4 Rating 3,264 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,061
 Metrics
4.4
Based on 3,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Anonymous
Verified Buyer
“good service good price fast delivery”
Helpful Report
Posted 1 year ago
Ken, The Jag Man
Verified Buyer
“Replacing disk brake pads is rather an easy DIY task, but finding them can be a pain for exotic cars . . . in my case, high performance Jaguars. Automotive Superstore satisfied all my needs for 2 cars . . . both in standard linings and low dust ceramic pads. The service to regional NSW was prompt and the heavy package was received without delays or damage. I'm very happy with Jeff and his AS team and highly recommend their parts service. I will definitely be back for future needs. AAA+++”
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Posted 1 year ago
Richard
Verified Buyer
“Got what I wanted. Quick delivery. All good.”
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Posted 1 year ago
Richard
Verified Buyer
“Great parts perfect and 6 days from order to delivery”
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Posted 1 year ago
Ben
Verified Buyer
“Paid extra for express delivery but it didn't arrive for 4 days”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast service”
Helpful Report
Posted 1 year ago
Edward
Verified Buyer
“Team helpful on phone,online processing of order quick and easy,acknowledgement of order and processing comprehensive.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great price, Fast shipping definitely recommend”
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Posted 1 year ago
Xayne Toweel
Verified Buyer
“I ordered front Brake Pads for my wife's BMW M135i xDrive. Website states Fitment Guarantee. Pads do not fit, and no response to 3 messages via their website. Don't even want a refund, just want to return the incorrect pads and get the correct ones sent out.”
Helpful Report
Posted 1 year ago
DIY Dude.
Verified Buyer
“I buy various parts for family vehicles and I often give my business to AS as they stock name brands at competitive prices, freight times are reasonable for my location in Melbourne.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Stop pestering me I just want the right part in a timely manner. I do not wanted incessant requests for reviews. I will not be dealing with you again. So please desist”
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Posted 1 year ago
Anonymous
Verified Buyer
“Prompt service, prompt delivery.”
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Posted 1 year ago
Adrian
Verified Buyer
“excellent service and friendly over the phone, quick shipping and excellent pricing, Thank youQ”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good price. Fast and efficient delivery of what I needed.”
Helpful Report
Posted 1 year ago
Nathan
Unverified Reviewer
“Have always had great service from the team at Automotive Superstore. They are upfront about what they can't supply/stock. They did a great deal and install of my dashcam (front and rear), and any issues are resolved quickly and painlessly.”
Helpful Report
Posted 1 year ago
Allan
Verified Buyer
“Hello when using your site I found it a bit clunky to use and order parts.I had trouble understanding the invoice the way that tax is added also I didn't expect a parcel post to be quite so dear overall though I would probably buy again should I need any other items”
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Posted 1 year ago
Dennis
Verified Buyer
“Still have not received the order..”
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Posted 1 year ago
Peter
Verified Buyer
“This is a very efficient and helpful website with quality products and service.”
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Posted 1 year ago
Harvey
Verified Buyer
“very good service”
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Posted 1 year ago
Steven Joass
Unverified Reviewer
“Customer service sucks with this company wont ring you back to see what the problem is with your faulty product all they do is Email that they want to close your problem be very carefull buying from them if your product is faulty Case number 452104”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 3,264 reviews
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