Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,613 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to place an order but unfortunately the incorrect product was sent. took 7 days to deliver the wrong product. Now have to send wrong product back to get correct product sent. have had to send video eveidence of item been colected so hopefully they will send correct items before they recieve the incorrect product back. if not it will be waiting for the item to return and process minimum 7 days then resend correct itme addition 7 days. Minumum 21 days to get my items which is simply not good enough. Return staff have been very helpful but oviously following company processes that dont really support the customer when they are the ones that have made the error. Hopefully somebody will send correct products out express and not wait for the return item given they can see the tracking of the return.”

Helpful Report

Posted 1 year ago

“Delivery was very slou”

Helpful Report

Posted 1 year ago

“Besides using Registration checking tool and confirming with photo, wrong pads were sent they did not fit completely different nothing like the photo displayed. What I’m not happy about is being charged 25% in restocking and admin fees which I am going to take further after returning items poor service will not use again.”

Helpful Report

Posted 1 year ago

“Very poor on hold for two hours with no response. Sent email still no response. Customer service there in none.”

Helpful Report

Posted 1 year ago

“i still haven’t got the parts”

Helpful Report

Posted 1 year ago

“I ordered some parts last week and the price was good, compare to others online, and delivery was quick. I'm happy with the service and will return for more parts :). Thank you and please keep the prices low.”

Helpful Report

Posted 1 year ago

“Easy to find required item and to complete purchase”

Helpful Report

Posted 1 year ago

“Easy to find what I needed and delivered fast”

Helpful Report

Posted 1 year ago

“Great service and great product's”

Helpful Report

Posted 1 year ago

“Diverse Range, Exact product i needed at Great low prices Love it!!”

Helpful Report

Posted 1 year ago

“Good range of products at a reasonable price. Shipping was not too long.”

Helpful Report

Posted 1 year ago

“Recieved in a timely manner”

Helpful Report

Posted 1 year ago

“Super fast postage and great product as usual. Thank you.”

Helpful Report

Posted 1 year ago

“Great service and very competitive costs, nice and easy to order”

Helpful Report

Posted 1 year ago

“Easy to find the right product and purchase”

Helpful Report

Posted 1 year ago

“Perfect! Trying to find the correct parts for a Fiat Ducato is very time consuming, as there are so many variants. Automotive Superstore made it so much easier with all of the extra information included in the compatibility section. Will definitely recommend Automotive Superstore.”

Helpful Report

Posted 1 year ago

“Very prompt despatch time on quality products. Extremely competitive pricing.”

Helpful Report

Posted 1 year ago

“Sent wrong type clutch wasn't informed 2 types charged $65 for postage Sent back cost me $26 bought right one cost same postage but double price for clutch”

Helpful Report

Posted 1 year ago

“Buyer beware! Stay away! Dodgy traders, upon asking to cancel an order that has not been processed they "put your order on hold" Then to hold your money as randsom, and even though nothing has been processed even after a very slow turn over rate they say "a refund will require a %5 admin fee unless taken as store credit or swap the item" I've never had a other online store do this before and it's down right blackmail and randsoming Poor business, slow processing time and dodgy tactics stay away”

Helpful Report

Posted 1 year ago

“First and last time I'll make an order from this company. After I made my order and paid I wanted to pick my self and been told not all your order is available. Water for my order from Thursday to sat didnt come ,i had to buy the same stuff I ordered to fix my car. I had a conversation with them and arrangements to be delivered after wating on phone more than half an hour. Then I reserved an email to pick it up ,called again waiting 20 minutes then they cut me off called again waiting another 22 minutes frome one tune of waiting music to another then they cut me off again . I never had such an experience like this in all my life ,never ever I will order from them again.”

Helpful Report

Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,613 reviews