Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,743 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 26th March 2026

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good old fashion customer service”

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Posted 2 years ago

“Great communication”

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Posted 2 years ago

“this is the first time ive dealt with them but they are certainly proactive”

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Posted 2 years ago

“Able to find exactly what I need for a good price.”

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Posted 2 years ago

“Quick postage, good price”

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Posted 2 years ago

“Good service and great range of products. Easy to use online ordering.”

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Posted 2 years ago

“The service is fantastic (Tony) communication with me and my package was even better thx you Tony”

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Posted 2 years ago

“Whilst the goods were easy to order, we had hoped it would be like e bay where goods are despatched same day. I had a person who was going to help me fit all this however because of the 3 day delay in despatch he has gone home. Dedpatch tome very disappointing.”

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Posted 2 years ago

“Frirndky,helpful staff. Hard to get through on the phone ? Need more staff”

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Posted 2 years ago

“Very good instore service, thank you!”

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Posted 2 years ago

“Very easy & very quick”

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Posted 2 years ago

“Had a wrong part issue. Was a little hiccup get an answer back . But once Tony was on the job all got sorted quickly and nothing was a problem.”

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Posted 2 years ago

“Feedback, wait till the order is received before asking for a review....”

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Posted 2 years ago

“Terrific help - Thank you! - in getting our brake rotors to us in time (overnight, via AUSPOST, in fact) for our mechanic's good work to be finished in time for our planned, overland trip.”

Automotive Superstore 5 star review on 7th February 2024

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Posted 2 years ago

“How stupid can it be??? Sold me a lock without a key! When i asked where is the key, they answered me back with a photo and encircled are small lettering of "key is not included" in the ad. Sense would dictate you to sell locks that will come with keys!!!! I almost fell out of my chair when i tead your reply!!!”

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Posted 2 years ago

“I still haven't received my order. Almost 3 weeks going to occur and still in transit. I am living in urban area. The product was processed and dispatched in almost 2 weeks after making an order.”

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Posted 2 years ago

“I have been looking for a new head unit for my car. Automotive Superstore’s website was fantastic. Easy to navigate with plenty of information to make a decision. Not being familiar with modern head units and what else I would need, I messaged the guys and they responded quickly and answered all of my questions. Great service. Also the price of the unit was the best I could find made even better by a 10% discount. Too good.”

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Posted 2 years ago

“Purchased on 01/02/24 and it’s now 05/02/24 and i am yet to get any shipping information on my purchase”

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Posted 2 years ago

“Found the bits needed good service and arrived undamaged but could use packing inside of box to cushion contents”

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Posted 2 years ago

“Look always good to use easy to navagate,and a good variety of parts form many cars at good prices Mabe free delivery on orders over a 100 would be a thing”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,743 reviews