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Automotive Superstore Reviews

4.4 Rating 2,481 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,850
 Metrics
4.4
Based on 2,481 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Andy
Verified Buyer
“These guys had the gear I needed that other stores did not carry. Fast delivery and very reasonable postage. A pleasure to deal with”
Helpful Report
Posted 2 years ago
Matthew
Verified Buyer
“Happy with the quick response to my inquiries, also delivery time”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Ordered items that were in stock according to website took 3 weeks to be delivered to me. No communication from your staff re delays”
Helpful Report
Posted 2 years ago
Peter
Verified Buyer
“Overall very pleased ordered Ryco fuel and air filters for my Dmax at a very competitive price took a couple of weeks to receive them understand they may have to wait on stock replenishment. I'm going to be a repeat customer for sure.”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“I was using a couple of online automotive sites to find what I needed. Automotive superstore was competitively priced and got me my stuff fast. Happy customer.”
Helpful Report
Posted 2 years ago
Bill
Verified Buyer
“The price was good delivery was too slow I live in the rural area with no public transport have been stranded since I ordered the pump NOT HAPPY”
Helpful Report
Posted 2 years ago
Nigel
Verified Buyer
“Great . Good price , good postage . All good”
Helpful Report
Posted 2 years ago
Shane
Verified Buyer
“Product was as advertised for competitive price and delivered very quickly.”
Helpful Report
Posted 2 years ago
Efren
Verified Buyer
“Very good quality product and costumer service”
Helpful Report
Posted 2 years ago
Chad
Verified Buyer
“Placed an order on the 31st of January and didn't receive it until 2 weeks later. I paid extra money for VIP postage, and it still took 2 weeks. The product I received was fine, but customer service is terrible.”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“Good web site, product range and price. Quick processing and delivery of my order.”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Excellent price and service goods arrived on time no problems”
Helpful Report
Posted 2 years ago
Joe
Verified Buyer
“Prompt attention to my quetion. Goods found quickly and sent quickly.thx for your service”
Helpful Report
Posted 2 years ago
Tolli
Verified Buyer
“Good quality, great prices, best brands on the market with great customer service. Thank you Tolli.”
Helpful Report
Posted 2 years ago
Simon
Verified Buyer
“Good quality products at a great price. Fast shipping too.”
Helpful Report
Posted 2 years ago
Philip
Verified Buyer
“Always good prices and send orders promptly dispachted,”
Helpful Report
Posted 2 years ago
Nick
Verified Buyer
“Delivery took a little longer than expected but very happy with the products received and the range of offerings on the website.”
Helpful Report
Posted 2 years ago
Norman
Verified Buyer
“Stumbled across AS by accident...had the right item (Penrite Hydraulic Oil 5lt) at the right price including prompt postage and it was still cheaper than buying locally in Tas or anywhere else online”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Website was easy to navigate and I found what I was looking for at the best available price. Delivery was second to none. Thankyou I will be shopping with you again.”
Helpful Report
Posted 2 years ago
Luke
Verified Buyer
“Took 10 days to despatch order. Pricing comparison to competitors doesn’t make it worth it. Would of been easier to go to local parts auto store. Had to chase order on day 10 to get a status of where it was at”
Helpful Report
Posted 2 years ago
Automotive Superstore is rated 4.4 based on 2,481 reviews
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