Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,025 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online purchase and postage time is getting better.”

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Posted 3 years ago

“Product as described, product came into store very quickly and good communication”

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Posted 3 years ago

“Have received the parts , everything in good shape , parts are fitted into car and are working fine , thankyou so much for your help . Regards Carl Baker”

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Posted 3 years ago

“First time I have purchased something from Automotive Superstore. It was easy to find what I was looking for. The delivery time was quick. Very happy with purchase”

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Posted 3 years ago

“Good work on installing only issue was mixing up time schedules. I was told 12:30 but on arrival booked for 2:30.”

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Posted 3 years ago

“Fast delivery great to deal with”

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Posted 3 years ago

“Can't even read the invoice. Ticked and even wrote approved on the docket for them to send me a completely different colour.”

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Posted 3 years ago

“Quick postage 10/10”

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Posted 3 years ago

“Haven't got the part yet, will rate once I get it see if it's the actually part.. Thanks”

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Posted 3 years ago

“My plugs arrived in very good time and worked perfectly”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“EXTREMELY BAD CUSTOMER SERVICES 1. BRAND NEW COOLANT TANK FAULTY REFUSED TO REPLACE 2. PURCHASED 4 DIFFERENT COLORS, 5 OF EACH COLORS, TOTAL OF 20 CIGARETTE LIGHTS AND NON OF THEM FIT INTO ANY VEHICLES (EXCLUDING THE LISTS) AGAIN REFUSED FOR REFUND I'VE SPEND HUNDREDS OF DOLLARS JUST BEFORE XMAS, AFTER THIS HORRIBLE EXPERIENCE WILL NEVER DOING BUSINESS WITH THIS COMPANY AGAIN WHEN YOU CONTACT THE STORE THEY TELL YOU TO CONTACT ONLINE, WHEN YOU GO ONLINE FILLED OUT SUPPORT FORM AND IT'S MONTHS SINCE 2021 NOW APRIL 2022 STILL HAVEN'T HEAR ANYTHING. EXTREMELY HORRIBLE EXPERIENCE AND EXTREMELY HORRIBLE TO DEAL WITH, STORE SENT ME TO ONLINE, SUBMITTED ONLINE SUPPORT IN DEC 2021 NOW APRIL 2022 STILL NO RESPONSE.”

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Posted 3 years ago

“Found your site easy to navigate and easy to purchase the required product”

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Posted 3 years ago

“Good service and great product”

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Posted 3 years ago

“all i can say that info/s got from you in regards to my purchase your company was very good regards Walter”

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Posted 3 years ago

“Very poor communication and customer service could not get a reply to a email, Facebook message or phone call”

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Posted 3 years ago

“Not what I wanted. Does not fit my I phone. Wanted professional installed type and not Windscreen version. Too hot where I work. The lead is the wrong type for my i 13 no phone numbers to talk to someone”

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Posted 3 years ago

“Great response and delivery”

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Posted 3 years ago

“Great customer service Able to price match as well”

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Posted 3 years ago

“Very quick. To get the parts reckon mend of telling friends an family”

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Posted 3 years ago

Automotive Superstore is rated 4.4 based on 2,025 reviews