Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,449 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful and prompt delivery”

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Posted 7 months ago

“Dispatch is stated as 3-5 days (too long) however, my processing period was stated as 7 days, with freight to follow. My parts would not have been sighted for possibly 12 days. As soon as I discovered this from my confirmation email, I put in my order cancellation, within minutes. This was confirmed. Next day, I'm offered a CREDIT - declined by me. REFUND is to be 95% of monies paid, unsatisfactory. Many emails follow, and the responder asks me 4 x times what action I wanted. I denied their right to ADMINISTRATIVE COSTS, as the coy* was in breach of contractual agreements (3-5)days. I threatened PAYPAL* action, and emails have stopped, but with NO REFUND. On principle, I would never communicate with this tribe again. In Brisbane, I contacted my second choice supplier and already have my timing belt and water pump kit. Consumers have rights, and for those of you who cannot comprehend>>>> order date(4th) + 5 days does not equal 11. If car parts were ice-cream, this mob would be out of business. All of this has occurred with 24 hours.”

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Posted 7 months ago

“Dissapointed with despatch information, when ordering it states despatch 1-3 days. after payment and confirmation it says despatch 17/02/26.”

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Posted 7 months ago

“Item arrived as described. Price was cheapest on the market.”

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Posted 7 months ago

“Order arrived in no time quick postage will buy more from this store cheers”

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Posted 7 months ago

“Have had a very good experience with this store.”

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Posted 7 months ago

“Excellent Service Part as described with fast tracked delivery very happy”

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Posted 7 months ago

“Very easy to deal with”

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Posted 7 months ago

“The parts which I was looking for they were listed in bundle so much easier to find and pay for them I was impressed with the price so thanks so very much regards DB”

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Posted 7 months ago

“Thank you for your service”

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Posted 7 months ago

“Ordering was easy, found what i wanted strait up lokking forward to recieving it would b good if got it before thursday,”

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Posted 7 months ago

“Communication, shipping and pricing excellent. Part supplied as listed. Size of the box for two wiper blades was bloody ridiculous.”

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Posted 7 months ago

“Web site was very easy to navigate.”

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Posted 7 months ago

“Ordered one day arrived 2 days later . Great service. Thank you”

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Posted 7 months ago

“Very good service and products thankyou.”

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Posted 7 months ago

“I ordered a starter motor for my car. The online ordering experience was excellent, and they kept me informed of the delivery process. The item arrived within just a few days, and was well-packaged. Overall a great experience. Thank you Automotive Superstore. Would certainly recommend to anyone.”

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Posted 7 months ago

“Automotive superstore is the best.”

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Posted 7 months ago

“Very good brands & specials”

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Posted 7 months ago

“Simple web site to use & find parts”

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Posted 7 months ago

“Good and service on your end is fine and no issue. I however take issue with your support of the company couriers please. They DO NOT deliver to the home EVER. Period! This is not a singular incident, but a wide spread issue across the board. I pay for a delivery to the home and do not expect to have to go up to the local newsagent for every delivery from couriers please. It is frustrating that companies use a service that is not delivering to the home but takes it straight to the local drop off point. Please look at there online reviews and take stock on using there services. There are many other courier services that fill there promises…”

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Posted 7 months ago

Automotive Superstore is rated 4.4 based on 3,449 reviews