Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,531 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Good purchasing experience except that I needed a photo of the underside of the item as well as the top. https://automotivesuperstore.com.au/projecta-bt002”

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Posted 11 months ago

“Genuine part sent awesome price easy to replace”

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Posted 11 months ago

“Very good customer service by Fraser”

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Posted 11 months ago

“Fast delivery thank you”

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Posted 11 months ago

“My parcel arrived on time and it was exactly what I order and it arrived in good condition”

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Posted 11 months ago

“Using online very happy and postage time excellent great work guys”

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Posted 11 months ago

“Quick and easy to use and very Quick to respond so all good”

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Posted 11 months ago

“Great service product looks good”

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Posted 11 months ago

“The guidance shown by these people was excellent and the service was impeccable. Thank you once again.”

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Posted 11 months ago

“Visited a number of retail outlets and they couldn’t help me. So, you were recommended by a friend and I received it in four days. Wonderful service you’ll hear from me again thank you very much.”

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Posted 11 months ago

“Parts delivered quickly and as promised. Good price too.”

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Posted 11 months ago

“Great product at a fantastic price.”

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Posted 11 months ago

“,easy to purchase and the cheapest online 👍🏼”

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Posted 11 months ago

“Have ordered parts from you guys a few times now and while everything so far has eventually arrived, the time it takes just for orders to be dispatched seems to be a big issue. Many things I've ordered would say 1-3 days to dispatch but I'm often left waiting more than a week sometimes two before having to contact you guys for an update to which then the order is suddenly shipped. Currently on day #4 waiting for my most recent order to be shipped at the time of this review.”

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Posted 11 months ago

“As advertised, came quickly, will use suppler again”

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Posted 11 months ago

“Extremely great to deal with,fast delivery highly recommend.”

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Posted 11 months ago

“i have a isuzu mux and needed a intank pump and your site was the only one that made identification easy and price was excellant”

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Posted 11 months ago

“Excellent service and great communication.”

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Posted 11 months ago

“Hi I recived my parcel on time I'm very happy with the service And good to deal with”

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Posted 11 months ago

“Nice and simple. Good value. Had a little trouble paying in the past, but I'm over 70. Cheers.”

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Posted 11 months ago

Automotive Superstore is rated 4.4 based on 2,531 reviews