Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,375 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Found the whole experience was very professional,my questions were answered quite quickly, it was handled politely ,I will be back.”

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Posted 10 months ago

“Easy ordering process,quick shipping,very well made item Happy customer”

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Posted 10 months ago

“Ordered some items and a week later still no correspondence from this company don’t order from them and still waiting for my email like they say in there advertising 1to 3 days more like never”

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Posted 10 months ago

“Absolutely wonderful had everything I needed and customer service was great definitely recommend”

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Posted 10 months ago

“Very helpful, quick delivery”

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Posted 10 months ago

“Fantastic communication and postage”

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Posted 10 months ago

“Found the compatible parts easily and at competitive prices.”

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Posted 10 months ago

“Only with a backyard mechanical knowledge A/Superstore makes it easy to order the right parts for the model of your vehicle very-very hard to stuffed up not always the cheapest but generally competitive ,parts arrive at the time suggested and in very good condition will continue to use this company”

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Posted 10 months ago

“Good quick supply”

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Posted 10 months ago

“Happy with service and quick delivery, recommend automotive superstore”

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Posted 10 months ago

“Very good pricing and hassle free transaction. Item delivered on time.”

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Posted 10 months ago

“Prompt delivery. Clear and frequent updates on delivery progress”

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Posted 10 months ago

“Atrocious service - ordered a part on Nov 21st 2024 and part never turned up - somehow this became my fault . I ordered the same part from an alternative supplier and it arrived overnight without fuss. I have been requesting a refund for the last month and still nothing - full of excuses and they are unable to refund until they receive the part back to them from THEIR courier who seemed to be either a month behind or don’t know how to admit they lost it . Why am I being held to ransom for a courier and service not completed? Maybe pay back who you owe , then maybe you will be more motivated to get your goods back. Not nearly good enough in this environment - get better.”

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Posted 10 months ago

“Easy to use web site quick delivery”

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Posted 10 months ago

“product and service incl delivery excellent”

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Posted 10 months ago

“Excellent service and speedy delivery”

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Posted 10 months ago

“Great value and great service”

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Posted 10 months ago

“What a joke. You advertise products that aren't in stock and then make a customer wait weeks.”

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Posted 10 months ago

“Very good but could be a bit cheaper”

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Posted 10 months ago

“Order already on the way thanks”

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Posted 10 months ago

Automotive Superstore is rated 4.4 based on 2,375 reviews