Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,375 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“Excellent products and I always get prompt delivery. Made plenty of orders so far and no doubt will be ordering more bits and bobs in the future. Thank you Automotive Superstore”

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Posted 10 months ago

“Great service , excellent tracking of package”

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Posted 10 months ago

“Excellent service parts delivered on time will definitely use them again”

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Posted 10 months ago

“Great range of products at great prices, had exactly what I needed Would highly recommend these guys for all you automotive needs”

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Posted 10 months ago

“Received items promptly and also a free bonus which I'm assuming is for all new customers. It would be nice I'd they answered my email question though. Will definitely use again”

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Posted 10 months ago

“Have ordered items , yet to be delivered, but there is constant communication from your company keeping me informed eg immediate response with account confirmation and freight costs.Awaiting reply on question asked yesterday. So far so good.”

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Posted 10 months ago

“Put my order in on the 02/01/2025 after ringing every week to find out where it is at. Today is the 21/01/2025 still no arrival. Received a email late yesterday saying it will be delivered over the next 3 days. Meanwhile my car has been sitting there undrivable awaiting parts. Not a happy camper. This was my first order from you guys, very disappointed. Cheers Trevor”

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Posted 10 months ago

“Excellent company, good communication, fast shipment, huge range of products, what else could you ask for.”

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Posted 10 months ago

“order was accepted, 10 working days later and no more information.”

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Posted 10 months ago

“No one emailed me that my order was ready for pickup. 16 th of January I bought item still no response .. I emailed support email no response... so never ever buy anything again”

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Posted 10 months ago

“Great product range, with reasonable prices. Delivery times were exceptional.”

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Posted 10 months ago

“Great seller. Good price. Great communication. Fast delivery.”

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Posted 10 months ago

“Easy to click and find parts. All good.”

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Posted 10 months ago

“Great product super quick postage and an easy no hassle transaction! Will be shopping with them again for sure.”

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Posted 10 months ago

“Exactly what we needed. Fast delivery. Thank you”

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Posted 10 months ago

“Very easy to make a purchase on-line. Click and collect is great for locals.”

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Posted 10 months ago

“Easy to order as they are Exact Fit. Simple to install, and so much cheaper than my local Repco, even with delivery added.”

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Posted 10 months ago

“Great fit, prompt delivery, always perfect service with you guys”

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Posted 10 months ago

“perfect fit. Very fast and professional response. Very easy to ensure is the correct one required”

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Posted 10 months ago

“Fast and speedy delivery of product. Problems come when you want a refund. They are fast to arrange a return label and talk about refunding the product however haven't done so. They recieved product back on 6th of January contacted me on the 8th which a very unclear email about the refund. I request more clarity and request refund but have recieved no communications since.”

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Posted 10 months ago

Automotive Superstore is rated 4.4 based on 2,375 reviews