Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,145 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Ordered special mobil 1 motor oil which was delivered exactly when they said”

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Posted 10 months ago

“good service and reasonable prices”

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Posted 10 months ago

“Got what I wanted”

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Posted 10 months ago

“Very Good”

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Posted 10 months ago

“Good range of quality parts, excellent speed of delivery. Like any relationship, you only find out how good they are after a stuff-up. They owned up and made it right, straight away. Very professional.”

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Posted 10 months ago

“Ordered it on Wednesday night, received it following Wednesday in Darwin, things usually take 3 weeks to get here.. bought front sway bars also, the next day online.. received them just as quickly”

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Posted 10 months ago

“Timely delivery and friendly service.”

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Posted 10 months ago

“Easy to navigate website and great prices!”

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Posted 10 months ago

“Ordered an air filter 2-10 days delivery! Day 10 and still no delivery so I called and asked for a refund! An email came through about my refund and it says minus 5% because I changed my mind. Really! They couldn’t deliver as per their terms and I get a finical penalty!”

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Posted 10 months ago

“Thanks”

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Posted 10 months ago

“Great range/ choice of products. Easy to search.”

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Posted 10 months ago

“Went well, great packing & fast shipping. !”

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Posted 10 months ago

“Easy to navigate”

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Posted 10 months ago

“Ok to find what you need on their website .”

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Posted 10 months ago

“I use these guys for a variety of parts for my cars. Products always arrive on time and in perfect condition. Highly recommend this organisation.”

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Posted 10 months ago

“Parts arrived pretty quickly and were exactly as described. I will be very happy to use Automotive Superstore again in the future.”

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Posted 10 months ago

“Easy to use app so far so good”

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Posted 10 months ago

“Thank you for your quick delivery of a very quality item.The Aerial bracket fitted perfectly to my Y62 bonnet.”

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Posted 10 months ago

“So far I have been impressed in the professonal & efficient manner in which Armerni & Tony have addressed my inquiry regarding my Toyota Altise left hand passenger tail light replacement. I am sure when it is delivered to your store they will arrange a prompt installation thereof of the item. Here's hoping! Thanks Don”

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Posted 10 months ago

“Item not dispatched within promised deadline. Communication from company after money paid non existent”

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Posted 10 months ago

Automotive Superstore is rated 4.4 based on 2,145 reviews