Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,145 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“What a great team you have My 79 Landcruiser Head unit was playing up and me living 2 hours from Sydney was able to have the unit removed and repaired very quickly and the team fitted me in on the occasions when I came to Sydney to remove and then reinstall Thankyou old fashioned service at its best. Hugh Savage”

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Posted 9 months ago

“Absolute no problem so far… very pleased”

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Posted 9 months ago

“Prompt accurate delivery. Thanks.”

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Posted 9 months ago

“Great one stop shop for most automotive needs.”

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Posted 9 months ago

“Quick and easy to order parts and fast delivery to regional NSW”

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Posted 9 months ago

“Good servicw and turn around”

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Posted 9 months ago

“All the parts I wanted were available and a good price which I was happy with. Unfortunately I had an issue with the website not able to proceed through checkout but the staff called me to help me with the order. There could be an improvement in freight durations/delivery times displayed at checkout. The 1-3 days delivery note should be updated to communicate that it’s the amount of days to prepare the order. I think this format was setup to bring in more orders but it has a negative effect on customer side. Could also include free shipping on orders above eg $100 not $500, most retailers these days have a lower threshold to qualify for free shipping.”

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Posted 9 months ago

“Well priced quaility OEM products, prompt delivery”

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Posted 9 months ago

“Awesome customer support. Stephan was thorough and assisted me with my return and provided me recommendations. Thanks”

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Posted 9 months ago

“I like that you tell me if I have the right part for my vehicle”

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Posted 9 months ago

“Best price I could find anywhere on this clutch kit and shipped to my address in 3 days! Very happy!”

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Posted 9 months ago

“A very quick and accurate delivery.”

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Posted 9 months ago

“Competitive quality and great price”

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Posted 9 months ago

“Great response and service. Immediate delivery after placing order. Very happy with all dealings.”

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Posted 10 months ago

“Delivered the right part quickly and at a great price”

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Posted 10 months ago

“Happy with my order”

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Posted 10 months ago

“Easy transaction”

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Posted 10 months ago

“Great specials and easy to deal with.”

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Posted 10 months ago

“Online experience quick and easy. Good postage options.”

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Posted 10 months ago

“Automotive Superstore have not only been able to supply quality brand products but also at heavily discounted prices. We have had many purchases for both OEM replacement and repair but upgrades also. Online is a bit of an effort when tracking multiple specials or navigating away to chase comparisons but overall easy. Good freight rates are worth the longer wait times.”

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Posted 10 months ago

Automotive Superstore is rated 4.4 based on 2,145 reviews