Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,530 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Great price, easy to order and quick delivery”

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Posted 10 months ago

“slow to dispatch parts from warehouse otherwise great”

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Posted 10 months ago

“Excellent service and delivery. Very happy excellent help from staff.”

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Posted 10 months ago

“Great parts, great service and delivery!”

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Posted 10 months ago

“AAA product and seller okay too”

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Posted 10 months ago

“Very quick postage”

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Posted 10 months ago

“Great savings compared to everyone else”

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Posted 10 months ago

“Great online purchase, delivery was quick and reliable. Tracking info was informative...thanks”

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Posted 10 months ago

“Parts as described and as ordered. Delivery good. Recommended supplier.”

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Posted 10 months ago

“Great service and excellent customer satisfaction”

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Posted 10 months ago

“Very helpful, messaged them as to what I want to do and they messaged back with links to there site with every thing I need, Thankyou to the team at automotive superstore”

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Posted 10 months ago

“When there is discounts and specials that are cheaper than competitors, value for money indeed. Customer service is user-friendly and after sales service is good as well. Deliveries are fast and all items are packaged well and delivered with good customer satisfaction.”

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Posted 10 months ago

“for the money in postage not so good still waiting, very expensive. faster to buy overseas.”

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Posted 10 months ago

“Excellent customer service and delivery on time.”

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Posted 10 months ago

“The website delivery and process is great but the exhaust parts I bought are absolute terrible Comes with no gaskets or hardware The pipe is way too short and wont seal on the front flange where the mid muffler meets the cat pipe (LFX) motor”

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Posted 10 months ago

“Great Service, good price and a Speedy delivery service, Very Happy 😊”

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Posted 10 months ago

“Great price, super smooth purchasing process and great messages on delivery progress so knew exactly where it was up to along the way. 👍”

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Posted 10 months ago

“Great product quick service”

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Posted 10 months ago

“Super price and quick delivery through Australia Post.”

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Posted 10 months ago

“I have used auto superstore for many orders over a few years and have been very happy with the service and access to a wide range of products, the only reservation I have is if a part is incorrectly supplied, on the two occasions (of many good experiences) I found the wait for return authority, then for correct supply to be unreasonable, especially in the country situation. When you take a part out only to find the supplied unit is incorrect or faulty, a little trust needs to be applied in terms of rapid rectification. Unfortunately this has made me very cautious about purchase of units that will lead to time down waiting for rectification. The majority of transactions have been positive but be prepared for a wait if things are not so streamlined.”

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Posted 10 months ago

Automotive Superstore is rated 4.4 based on 2,530 reviews