Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,156 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well priced, Fast postage and well packaged.”

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Posted 2 years ago

“Ordered my car battery just before Christmas, and received it the day after boxing day oubkice holiday. Extremely fast delivery, even during a very busy period Thankyou, I shall be a return customer again, for sure ! Cheers Troy”

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Posted 2 years ago

“Good Communication - Good Price - Good Delivery Time & Very Well Packed - Highly Recommend.”

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Posted 2 years ago

“The worst store to deal with. Have made contact 3 times to organise return of item, have not received a return email or contact from them.”

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Posted 2 years ago

“Very responsive but the most auto stores were. I think all online Auto stores could their web guides as alll of them had search problems and item info problems either incorrect or ambiguous. Items ordered arrived very promptly considering xmas too. I havent checked items yet because i need to get under the vehicle to measure ....and its xmas so next week.”

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Posted 2 years ago

“great service”

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Posted 2 years ago

“Had what I needed and sent it quickly , received the bushes within 4 days of the order,”

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Posted 2 years ago

“Very prompt and fast delivery.”

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Posted 2 years ago

“Good prices! Great first purchase discount. Arrived in one week from NSW to Victoria despite Xmas season. Can’t wait to work on my project.”

Automotive Superstore 5 star review on 23rd December 2022

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Posted 2 years ago

“Great service quick delivery”

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Posted 2 years ago

“the guy on the phone was really helpful and efficient. I don't do online shopping. The product is as described, it arrived in THREE days even though it was ordered just prior to Christmas. Great service.”

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Posted 2 years ago

“Competitive prices and first rate service. Item received promptly as stated.”

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Posted 2 years ago

“All in all had a good experience fast on a question I had as they ran out of rear door speakers but they came up with a solution and sent it out the next day. Only thing is I wish they contacted me first and I didn't contact them to ask why it hadn't been shipped”

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Posted 2 years ago

“Great prices, fast delivery, arrived in perfect condition.”

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Posted 2 years ago

“After finally receiving my order, half of the order was incorrect. Have tried phoning numerous times , sent email , messaged and used chat line but still no help from them . Very disappointed as this is a Christmas present and I wanted this sorted out .”

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Posted 2 years ago

Hi Oliver, Sorry for the issue. I am having someone reach out today to resolve for you.

Posted 2 years ago

“Great product , great price, delivered by auspost to my door , thanks again.”

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Posted 2 years ago

“The website was easy to use. Ordered product without trouble. Product came earlier than expected. Very pleased with service.”

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Posted 2 years ago

“Thanks guys. Effortless transaction with easy to find products, timely delivery and the product looks great. I will be back. Well done”

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Posted 2 years ago

“Excellent service, Goods as described and arrived in a timely manner”

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Posted 2 years ago

“Awesome prices, fast delivery”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,156 reviews