Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything you need.”

Helpful Report

Posted 1 year ago

“Website was easy to place an order but unfortunately the incorrect product was sent. took 7 days to deliver the wrong product. Now have to send wrong product back to get correct product sent. have had to send video eveidence of item been colected so hopefully they will send correct items before they recieve the incorrect product back. if not it will be waiting for the item to return and process minimum 7 days then resend correct itme addition 7 days. Minumum 21 days to get my items which is simply not good enough. Return staff have been very helpful but oviously following company processes that dont really support the customer when they are the ones that have made the error. Hopefully somebody will send correct products out express and not wait for the return item given they can see the tracking of the return.”

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Posted 1 year ago

“Delivery was very slou”

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Posted 1 year ago

“Besides using Registration checking tool and confirming with photo, wrong pads were sent they did not fit completely different nothing like the photo displayed. What I’m not happy about is being charged 25% in restocking and admin fees which I am going to take further after returning items poor service will not use again.”

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Posted 1 year ago

“Very poor on hold for two hours with no response. Sent email still no response. Customer service there in none.”

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Posted 1 year ago

“i still haven’t got the parts”

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Posted 1 year ago

“I ordered some parts last week and the price was good, compare to others online, and delivery was quick. I'm happy with the service and will return for more parts :). Thank you and please keep the prices low.”

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Posted 1 year ago

“Easy to find required item and to complete purchase”

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Posted 1 year ago

“Easy to find what I needed and delivered fast”

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Posted 1 year ago

“Great service and great product's”

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Posted 1 year ago

“Diverse Range, Exact product i needed at Great low prices Love it!!”

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Posted 1 year ago

“Good range of products at a reasonable price. Shipping was not too long.”

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Posted 1 year ago

“Recieved in a timely manner”

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Posted 1 year ago

“Super fast postage and great product as usual. Thank you.”

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Posted 1 year ago

“Great service and very competitive costs, nice and easy to order”

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Posted 1 year ago

“Easy to find the right product and purchase”

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Posted 1 year ago

“Perfect! Trying to find the correct parts for a Fiat Ducato is very time consuming, as there are so many variants. Automotive Superstore made it so much easier with all of the extra information included in the compatibility section. Will definitely recommend Automotive Superstore.”

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Posted 1 year ago

“Very prompt despatch time on quality products. Extremely competitive pricing.”

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Posted 1 year ago

“Sent wrong type clutch wasn't informed 2 types charged $65 for postage Sent back cost me $26 bought right one cost same postage but double price for clutch”

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Posted 1 year ago

“Buyer beware! Stay away! Dodgy traders, upon asking to cancel an order that has not been processed they "put your order on hold" Then to hold your money as randsom, and even though nothing has been processed even after a very slow turn over rate they say "a refund will require a %5 admin fee unless taken as store credit or swap the item" I've never had a other online store do this before and it's down right blackmail and randsoming Poor business, slow processing time and dodgy tactics stay away”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,454 reviews