Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,022 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yet to install. Delivery could have been more expedient. Processing took longer than expected from an online purchase.”

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Posted 2 years ago

“Brilliant people to deal with. Fast shipping to central vic too. I will definitely be shopping here again. Thank you so much.”

Automotive Superstore 5 star review on 1st October 2022

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Posted 2 years ago

Hi Jodie, Glad we could help!

Posted 2 years ago

“Good cross referencing of part numbers, reliable email confirmation of orders and good integration of tracking numbers.”

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Posted 2 years ago

Hi, Thanks for the feedback. Glad all has gone smoothly!

Posted 2 years ago

“Purchased head light globes for my 2 cars. Sam was very helpful and made sure I got the correct items. Excellent service from Sam.”

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Posted 2 years ago

Hi Dennis, Thanks for the feedback on our team. Happy to help anytime!

Posted 2 years ago

“This Automotive Superstore customer support is very meticulous. Also, they were advised on my question about the audio unit and what do I need accessories to install the audio unit and they kindly replied, I strongly recommend Automotive Superstore to other people.”

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Posted 2 years ago

Hi Charles, Thanks for the feedback. Glad we could help get you the correct audio unit for you. Happy to help anytime in the future!

Posted 2 years ago

“Easy to order and item came super fast. Highly recommend Automotive Superstore!”

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Posted 2 years ago

Hi Matt, Thanks for the feedback. Happy to help in the future if you need anything!

Posted 2 years ago

“easy online ordering. picked up quickly. air filter runs well.”

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Posted 2 years ago

Hi Doug, Thanks for the feedback. Great to hear the product is working! Happy to help in the future if you need anything!

Posted 2 years ago

“Great deals Quick delivery very happy”

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Posted 2 years ago

Hi Allan, Thanks for the feedback. Happy to help in the future!

Posted 2 years ago

“easy purchase and delivery”

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Posted 2 years ago

Thanks for the company feedback Robert!

Posted 2 years ago

“Great product, exactly how advertised, and fairly priced.”

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Posted 2 years ago

Hi Matthew, Thanks for the feedback! Happy to help in the future if you need anything!

Posted 2 years ago

“More precise timelines for pick-up at the time of placing the order would be helpful.”

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Posted 2 years ago

Hi Sunil, Thanks for the feedback. We are always looking to give more accurate time frames when our customers place an order. Hopefully next order this will be improved for4 you.

Posted 2 years ago

“Thanks for all your help it was great service”

Automotive Superstore 5 star review on 17th September 2022

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Posted 2 years ago

Hi Tony, Thanks for the feedback. Happy to help!

Posted 2 years ago

“Excellent service from live chat, store staff as well!”

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Posted 2 years ago

Hi Shuchun, Thanks for the feedback!

Posted 2 years ago

“I got temporarily banned from the website for using honey to find coupons :/”

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Posted 2 years ago

Hi, Sorry for this. If you are after a better deal than our online price we are always happy to see what we can do over the phone. We do price match aswell.

Posted 2 years ago

“Easy and quick and no problems with purchase. Fast delivery, great service. Cheers Paul”

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Posted 2 years ago

Hi Paul, Thanks for the feedback. Happy to hear all has gone smoothly for you!

Posted 2 years ago

“Great prices, great service will use again.”

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Posted 2 years ago

Thanks for the feedback Nenad!

Posted 2 years ago

“Good prices, available products and speedy delivery. Couldn’t really ask for more.”

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Posted 2 years ago

Hi Adrian, Thanks for the feedback. Glad it all went smoothly for you!

Posted 2 years ago

“Albert at ASS was very helpful when assisting me to pruchase a new radio for my car. Many emails backwards and forwards with guidance and assistance with what associated parts I would need.”

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Posted 2 years ago

Hi Scott, Thanks for the feedback on our team. Glad we could help!

Posted 2 years ago

“So far real good , don’t expect any problems”

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Posted 2 years ago

Hi Bram, Thanks for the feedback! If there is any issue please reach out and we can get it resolved for you!

Posted 2 years ago

“Delivered on time and as ordered”

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Posted 2 years ago

Thanks for the feedback Scott!

Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,022 reviews