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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,844
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Derek
Verified Buyer
“Arrived quickly and well packaged. In 6 days. Excellent service and best price.”
Helpful Report
Posted 2 years ago
Gary
Verified Buyer
“Purchased a car cover over the phone, thanks Frazer, seems to have been dispatched the moment I hung up. Received the parcel in a very short time and am about to put it to use.”
Helpful Report
Posted 2 years ago
Christopher
Verified Buyer
“Always good to deal with.”
Helpful Report
Posted 2 years ago
Gerald
Verified Buyer
“My order (#100508661. 16 Dec 23) says on your website 'Order Received'. No it wasn't , we are home all day every day - nothing arrived. So where is it.?”
Helpful Report
Posted 2 years ago
Daniel
Verified Buyer
“Fantastic range of products and seamless checkless & brilliant after sales customer service.”
Helpful Report
Posted 2 years ago
Cam
Verified Buyer
“easy to use site & quick replies”
Helpful Report
Posted 2 years ago
Luigi
Verified Buyer
“I found your website very informative even though there were other websites that were more competitive once you include transportation including discount. Your website proved to be type most viable. Regards Luigi”
Helpful Report
Posted 2 years ago
Wayne
Verified Buyer
“You couldn't even post it so I could have it for a Christmas gift.”
Helpful Report
Posted 2 years ago
Craig
Verified Buyer
“Store is good, easy to use. I spent almost $1k free shipping would have been nice. There was also a 10% discount offer but when I went through the steps nothing came of it.”
Helpful Report
Posted 2 years ago
Jack
Verified Buyer
“great prices and easy to navigate their site to find what you're looking for”
Helpful Report
Posted 2 years ago
Simon
Verified Buyer
“Great prices and fast order turnaround.”
Helpful Report
Posted 2 years ago
Sean
Verified Buyer
“Fantastic and quick service. Need some shipping and promo confirmation. They quickly maximised my saving and even went above and beyond saving me more.”
Helpful Report
Posted 2 years ago
Paolo
Verified Buyer
“Always excellent prices and super fast delivery. My place to go for car maintenance supplies.”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Awesome!!!! Great value, timely & the right part for the right car”
Helpful Report
Posted 2 years ago
Jim
Verified Buyer
“Same day dispatch and delivered next day Sydney to Mount Martha at the busiest time of the year. Very impressive. Excellent outcome. Thank you”
Helpful Report
Posted 2 years ago
Nick
Verified Buyer
“NO problems here. Switched on team.”
Helpful Report
Posted 2 years ago
Craig
Verified Buyer
“Online store would not let me order multiple of same item. So I rang . Got guy named Harry . All sorted . Excellent phone manners. Knew his job . Hope all phone staff are as good as him .”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Over a long period I have purchased goods from Automotive Superstore., and will continue to do so. Their pricing is competitive, their service,freight charges and timely delivery is why I choose to use Automotive Superstore.....KEEP UP THE GOOD WORK, AND MERRY CHRISTMAS. regards ron.”
Helpful Report
Posted 2 years ago
GRAHAM
Verified Reviewer
“you guys sent me the wrong items”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Did not get free postage as advertised”
Helpful Report
Posted 2 years ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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