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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,844
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Tony
Verified Buyer
“Very happy in getting a hard to get part.”
Helpful Report
Posted 2 years ago
Gavin
Verified Buyer
“Automotive Superstore were extremely fast to fill the order and send out for delivery. If Australia Post didn’t misplace the order, it would have arrived sooner than expected. Great price and quality product.”
Helpful Report
Posted 2 years ago
Casey
Verified Buyer
“Ordered some armrests today and they were packed and sent on the same day. All over it. Great service so far.”
Helpful Report
Posted 2 years ago
Rob
Verified Buyer
“The web site is easy to navigate and products are great quality. Prices are competitive.”
Helpful Report
Posted 2 years ago
Steven
Verified Buyer
“Fast and reliable service, great price and discount. Ordered on 30th Nov delivered and received 2nd Dec”
Automotive Superstore 5 star review on 2nd December 2023 Automotive Superstore 5 star review on 2nd December 2023 Automotive Superstore 5 star review on 2nd December 2023
Helpful Report
Posted 2 years ago
Mario
Verified Buyer
“I am a returning customer and will be back again! Super easy to order, fast shipping, many payment options at the checkout etc. Love it!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy & quick”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Maybe don't send surveys prior to filling the order. A bit hard to rate service if none has been received yet.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It was relatively easy once I found what I was looking for. Will definitely purchase again.”
Helpful Report
Posted 2 years ago
Ian
Verified Buyer
“Easy to deal with, good price and quality”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“Great Service and Product! Thank You. AAAAA+++++.”
Helpful Report
Posted 2 years ago
Ray
Verified Buyer
“Many thanks go to Tony, whose help, was invaluable to me. He did his best to give me your best price for my purchase… I’m not happy with the ‘false advertising’ that I saw on the social media FaceBook that stated 25% off. It would appear that the 25% reduction is on the wholesale price NOT the retail price. Or the before tax price… Ray S.”
Automotive Superstore 5 star review on 27th November 2023
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Great range of products at competitive pricing. Prompt acknowledgment and despatch of my order. Customer service was courteous and helpful.”
Helpful Report
Posted 2 years ago
Roy
Verified Buyer
“very quick to reply and were able to answer my questions”
Helpful Report
Posted 2 years ago
Anthony
Verified Buyer
“Fantastic service! Extremely easy to find parts and complete transaction. Great recommendation of additional items. Followed up with great communication and super fast delivery! Very impressed!!”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Purchased head unit and got great online support from Frazer to provide required components. Item in the post very quickly. Excellent service. Thank you.”
Helpful Report
Posted 2 years ago
Lauro
Verified Buyer
“Easy to find the products and prices very competitive.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Always find what I need and at a good price”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Thank you, as well as being much cheaper than other automotive stores. Your communication and quick delivery time is impeccable 👌. Thankyou and will buy from you again. David”
Helpful Report
Posted 2 years ago
Karl
Verified Buyer
“Great and awesome website, really helpful regarding the notes for buying specific parts for my car. Well done team!”
Helpful Report
Posted 2 years ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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