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Automotive Superstore Reviews

4.4 Rating 2,480 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,844
 Metrics
4.4
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Peter
Verified Buyer
“Hi, new user. It was a bit of a faff trying to set up an account in order to claim the 10% first order discount while being half way through checkout, but we got there! So far, a great experience. Delivery not received yet, only ordered today.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick response”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick response to emails. A positive”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“I found your company was a great one stop shop for my parts with a good choice of brands to choose from. One suggestion would be to include a return to shopping button, as I did not find it intuitive to go directly back into the search bar”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“all good great service”
Helpful Report
Posted 2 years ago
Greg
Verified Buyer
“Have bought from Automotive Superstore previously and found the service to be exceptional and the quality of product to be the same..”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“Great service.Had my item in stock at a very good price.Easy to deal with.”
Helpful Report
Posted 2 years ago
Thomas
Verified Buyer
“Very good thanks it's been good doin busyness with you mob đź‘Ť”
Helpful Report
Posted 2 years ago
Ben
Verified Buyer
“G'day, Parts as described, delivery information accurate, received my parts on time and correct. Will shop again when I require parts. Hope this company is Australian owned. Thank you to the Lads and Ladies of Automotive Superstore, hit your bosses up for a Christmas bonus :)”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“Really good service by counter staff when collecting items ordered online. Their website is so easy to navigate that they have become my “go to supplier” for vehicle parts and accessories. Pricing is always very competitive and they generally have the items ready for pickup in a reasonable time frame.”
Helpful Report
Posted 2 years ago
Karl
Verified Buyer
“Second purchase with you guys, Easy to find what I need on your site, fast delivery and quality products”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Served me well all good.”
Helpful Report
Posted 2 years ago
Brett
Verified Buyer
“their displays are amazing along with their expertise and willingness to help out assisting whith what you need I highly recommend 🤙”
Helpful Report
Posted 2 years ago
William
Verified Buyer
“Faster than a greased weasel, better than a moist hamster, cheaper than a limp biscuit”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“Very prompt with a response and very helpful with assistance”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“On-line purchase was nice and easy, no issue finding items I needed at a very good price. The only issue I had was delivery which took 10 days. Not a huge issue on this occasion however if parts were required sooner this would be a consideration.”
Helpful Report
Posted 2 years ago
Gregory
Verified Buyer
“Quick postage. Excellent value. Will definitely deal again. Very professional.”
Helpful Report
Posted 2 years ago
Bryan O'Halloran
Verified Buyer
“Purchased armrests for my 79 series. Wow they are brilliant, and about a 2minutr fix Can't complain about that”
Helpful Report
Posted 2 years ago
Damon
Verified Buyer
“customer service was great very helpful only negative is the wait time on the phone would shop here again”
Helpful Report
Posted 2 years ago
Steve
Verified Buyer
“Easy to find best prices”
Helpful Report
Posted 2 years ago
Automotive Superstore is rated 4.4 based on 2,480 reviews
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