Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,002 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today marks 1 week since I placed my order. It is advertised on the website that orders take 1 to 3 working days but 5 working days later, I'm still waiting. The most annoying thing is I'm receiving no feed back. I personally called into the store and was told that I just have wait - in that case, don't tell me 1 to 3 days. My customer is still waiting for his car and questioning me as I had stated, as advised, the parts would be here in 1 to 3 days. If this is the sort of service they offer, would not recommend using at all.”

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Posted 10 months ago

“Can’t possibly review something that still hasn’t been delivered… Ordered an item from Italy on the same day- it got delivered on Monday…”

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Posted 10 months ago

“Happy with there products and very quick with there deliveries”

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Posted 10 months ago

“Great communication from order to delivery. Items were exactly as described.”

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Posted 10 months ago

“I was lead to believe I was purchaseing a kit specific to my 2008 Hyundai Tuscon.What was supplied lacked the necessary connectors & step 1 , step2 instructions did not apply to this vehicle..Help staff wete not familiar with the issues.Waste of time & money ended up installing genuine Hyundai head unit plugged in & installed 30 seconds all up.”

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Posted 10 months ago

“Best quality with fast delivery...”

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Posted 10 months ago

“Nguyen was very helpful and friendly. Part posted and quick delivery to my location. Part was perfect fit and now my vehicle is on the road again.”

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Posted 10 months ago

“Bright, well designed website, easy to search on. Push towards membership, another password, joining the crowd. A bit ho-hum. Better to refine searchability than look to blast with offers, advertising.”

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Posted 10 months ago

“I am a 1st time customer who made a mistake with the part number I ordered. Having notified the company via email and a phone call next morning, I received 1st class assistance from Harrison "Harry" Bradford. The problem of my making was sorted in no time at all and I'm now looking forward to receiving my order later this week. Thank you, Harry!”

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Posted 11 months ago

“Quick delivery and perfect fit, overall great store.”

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Posted 11 months ago

“Reliable. Good contact. Reasonable price”

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Posted 11 months ago

“Got he part as ordered in a short time. Very happy with Automotive Superstore”

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Posted 11 months ago

“Good price, product and supply.”

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Posted 11 months ago

“Recently purchased a Rockford Fosgate 4awg amp power kit as well as some RCA's. I looked around everywhere and Automotive Superstore was the cheapest by far. Postage was very fast. Will definitely be back”

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Posted 11 months ago

“I bought online, but very helpful with questions via app, I'll be purchasing again for sure”

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Posted 11 months ago

“Very good store”

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Posted 11 months ago

“Great products that are readily avaiable when you need them at a very affordable price”

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Posted 11 months ago

“The ordering process was easy and I’m in my eighties, also delivery was prompt, however filters could have been packed better because although the filter inside its carton was undamaged the carton housing it had been damaged in transit, sometimes a plastic bag is not sufficient to protect goods from the rough and tumble of the delivery system.”

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Posted 11 months ago

“Great prices and good range of parts. One thing I have found is license plate checker to identify vehicles brings up Falcon/ Fairlane instead of my Ford Territory AWD. Have to enter Territory manually to make sure parts are compatible. All in all as a returning customer very happy with Automotive Superstore”

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Posted 11 months ago

“Price competitive with swift delivery and timely notification”

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Posted 11 months ago

Automotive Superstore is rated 4.4 based on 2,002 reviews