Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,146 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks guys the trumpet bov was just what I needed quick delivery I’m happy”

Helpful Report

Posted 11 months ago

“It was good that I could find the part that I needed for your store. I hope it fits your delivery service was very prompt your Packing of our item was really good”

Helpful Report

Posted 11 months ago

“Absolutely rubbish. Attempted to cancel order 10 min after submitting order, as discovered although said I stock, this meant a third party that would then send to them for on forward. As this was too long a lead time I would not receive in time to use. Took three phone calls to eventually make this happen, then they have charged me 5% for the pleasure. Look elsewhere.”

Helpful Report

Posted 11 months ago

“Great price and fast shipping. Would recommend.”

Helpful Report

Posted 11 months ago

“Place order on Sunday received good on Wednesday, communications were excellent and Auspost tracking all the way 10/10 for service”

Helpful Report

Posted 11 months ago

“Good price and prompt delivery”

Helpful Report

Posted 11 months ago

“great service parts as described will deal again good prices”

Helpful Report

Posted 11 months ago

“Found what I needed and had it delivered in a couple of days - very efficient”

Helpful Report

Posted 11 months ago

“Esay to navigate website, real live human (at the business, not a call centre) answering my telephone inquiry on fitment, order confitmation followed quickly after purchase. Part 1 was *****, hope they're as great on fulfilmemt and logistics part 2 !”

Helpful Report

Posted 11 months ago

“Fast and prompt delivery great service”

Helpful Report

Posted 11 months ago

“So far the experience has been very easy & the staff are very helpful”

Helpful Report

Posted 11 months ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

Helpful Report

Posted 11 months ago

“Good prices on there items and discounts Good prompt Postage service”

Helpful Report

Posted 11 months ago

“I've purchased a Kenwood head unit and there are two important points to feedback on. First was the price; I got a great deal which was significantly better than other online or instore competitors including large chains like autobahn who had the same unit on sale but not as much as a saving as I got with Automotive Superstore. The second and of most value to me, was the high quality, clear and honest demo/product video about the unit. It was still a large spend despite the discount, but the way the product demo was handled, including the honest comparisons of models above and below the one being reviewed, gave a great deal of consumer confidence. I made the purchase because of that. Prompt processing of the order and free shipping (ordered last night, and shipped today) have made it all a 5 star experince (including still getting a further discount by signing up). I'm looking forward to getting the unit, but I wish all my online purchases were of this standard. This is a genuine review from someone who rarely writes them. Nice work AS!”

Helpful Report

Posted 11 months ago

“Great store to deal with. Great competitive prices. Super fast delivery to my door. Can’t ask for better. Others should look, listen and follow Automotive Superstores example/service.”

Helpful Report

Posted 11 months ago

“Have instock items that shoild be availble in Alice Springs (locally ) Have to purchase on line to allow service on HSV / Jackaroo. ---- Waiting on shipping details so I can finish work on my vehicles hopefully by 20 September 2024”

Helpful Report

Posted 11 months ago

“Product as described and with express posting I couldn't of asked for anymore. Will definitely buy from again”

Helpful Report

Posted 11 months ago

“Although the store has a good range of products. I’m certain that items that say in stock are in fact not in stock. I ordered a clutch kit that said in stock. It took a week to dispatch. Now the courier company are saying a week and a half delivery. I was hoping to have the kit in less than two and a half weeks to actually do the job. I could have gone to auto barn and got them to price match and had the kit within a couple of days. Lesson learnt.”

Helpful Report

Posted 11 months ago

“Easy, but checking out was weird for freight compared to other sites it's not clear 🤔”

Helpful Report

Posted 11 months ago

“All good, have had numerous purchases from this company, everything arrived on time with no issues. Good store”

Helpful Report

Posted 11 months ago

Automotive Superstore is rated 4.4 based on 2,146 reviews