Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,146 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Good website and competative pricing with fast delivery.”

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Posted 11 months ago

“Ordered a spirit level bundle, it was at my doorstep within the week and the price was unbeatable.”

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Posted 11 months ago

“Hi Kevin and Support Team, Thank you, Kevin, for your follow-up. However, I must express our significant disappointment with this entire experience. As a business owner myself, I understand that issues can arise, but I also know the importance of making things right for customers. When our team encounters delays or errors, we always prioritize our clients by offering a gesture of goodwill, whether it’s a discount, gift, or credit, to show them they are valued. Unfortunately, this same level of care has been absent from our first interaction with Automotive Superstore. It has been over a week since we placed our order, and what should have been a simple process has become a frustrating and time-consuming ordeal. We have not received any proactive updates or compensation for the inconvenience, which leaves us questioning the value you place on customer satisfaction. We had high hopes for a positive experience with your company, but unfortunately, this situation has left us with a sense of frustration. Had this been handled with more urgency and care, we would have gladly left a 5-star review and recommended your services to others. Instead, we are left wondering if our business is truly valued. Please consider this feedback as an opportunity for improvement. We expect the prompt delivery of our order and hope that moving forward, your team will take steps to prevent such negative experiences for future customers. Regards, Eddie Enriquez”

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Posted 11 months ago

“Delivery time was good arived in exerlent condition I am verry pleased”

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Posted 11 months ago

“Site was very easy to navigate and all items were well priced.”

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Posted 11 months ago

“Dealing with you guys was great - very knowledgable. Delivery was fast.”

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Posted 11 months ago

“The Bosch O2 sensors for my BMW were in stock at a good price and only took a couple of days to reach me in Country NSW”

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Posted 11 months ago

“Ordered one day, shipped next day amd received the day after👍”

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Posted 11 months ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

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Posted 11 months ago

“Super easy to order and quick to dispatch. Couldn't Complain”

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Posted 11 months ago

“Fast and very efficient.. Delivered on time. Very happy with the products”

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Posted 11 months ago

“Great price & super fast delivery.”

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Posted 11 months ago

“Sakura 4WD filter kit for 100series, reasonable price and quick delivery.”

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Posted 1 year ago

“The online experence was fine and easy, just the email for click and collect is slow as it has been over 24 hours since order was placed.”

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Posted 1 year ago

“I recently bought a diesel throttle body and was very happy with the price and the service from Automotive superstore. Delivery was prompt. Would definitely use this company again.”

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Posted 1 year ago

“The product did not fit as advitised”

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Posted 1 year ago

“Great to deal with, very prompt.”

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Posted 1 year ago

“Product I was looking for was easy to find, can't say much more as it hasn't arrived as yet, 'tis only the second day since ordering.”

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Posted 1 year ago

“Very responsive and professional sellers..also, very competitive pricing...”

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Posted 1 year ago

“You should send the review link after the product has been delivered”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,146 reviews