Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. The only issue I have is that you sign an e-document and then you still have to sign paper documents and send them off. (Assuming you're paying monthly).”

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Posted 9 years ago

“Renewed my policy nice and easy no hassle”

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Posted 9 years ago

“Very efficient process and quick to manage the adjustment of the premium once all information about the driver was received.”

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Posted 9 years ago

“The service so far has been very reliable. I received a good insurance quote.”

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Posted 9 years ago

“iwii be happy for that thank you very much”

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Posted 9 years ago

“They sent me a renewal which was a bit high, so I went on the Internet and found a cheaper quote with the same company, I rang them up to tell them and straight away they matched the cheaper quote. I found them very helpful after I told them about the cheaper quote”

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Posted 9 years ago

“Pleased with the service I received thank you.”

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Posted 9 years ago

Hi Paul, Thank you very much for letting us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Everything's goes smooth, straight forwards, and no hassle, thanks...”

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Posted 9 years ago

Hi Henry, Thank you very much for letting us know that you were pleased with the straight forward service from Autonet. Kind regards Nicola

Posted 9 years ago

“Very good x”

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Posted 9 years ago

“Was previously using vancompare. They were v poor. Just wanted business & not interested in their customer service at all. Autonet rang me soon after I had began searching for a new broker via an introducer website. A few other brokers rang much later, however Autonet had already listened to my needs & answered all my queries in a very professional manner. Accordingly, I had confidently bought all my business insurance needs through them. The only small issue was non-receipt of my 'Goods In Transit' policy docs and also no Legal X's cover on the van insurance. To their credit, Autonet rang me today to offer this legal cover which I was happy to take up & they also emailed me my documents. Thank you. A much more pleasant & professional experience than using vancompare.”

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Posted 9 years ago

Hi Jon, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet. We are pleased that our professional staff were able to help. Kind regards Nicola

Posted 9 years ago

“I purchased insurance through this company before reading the reviews, if i had read them before i would not of purchased, due to the high amount of unsatisfied customers.. however I currently found i have had no problems so far. Hence a 4 star rating. Work on Client / Company relations need to improve to stop people form being put off by bad reviews.”

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Posted 9 years ago

Hi Jamie, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“Good price and teceived paper work very prompt”

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Posted 9 years ago

Hi Shona, Thank you for your comments and taking the time to let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Very pleased”

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Posted 9 years ago

Hi Aaron, Thank you for your comment and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Explain very thing very good”

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Posted 9 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“All good apart from sending dearer renewals out and been able to get it cheaper on online from same insurer”

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Posted 9 years ago

Hi Tim, Thank you for you comments. We are pleased to hear that you are happy with the service that you have received from Autonet. As Autonet are an insurance broker, we always aim to provide competitive premiums to our customers. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 9 years ago

“Very pleased well done auto net team . thank you”

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Posted 9 years ago

Hi Shannon, Thank you very much for letting us know that you are pleased with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“Very helpful in answering my questions and clearly stating what was covered and needed from myself. Also very happy with the interest free 12 month payments.”

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Posted 9 years ago

Hi Huw, Thank you very much for your comments and taking the time to let us know that you are pleased with the helpful staff at Autonet. Kind regards Nicola

Posted 9 years ago

“Very smooth and easy no problems at all”

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Posted 9 years ago

Hi Dominic, Thank you very much for letting us know that you were happy with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Quick and simple process to renew motor insurance”

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Posted 9 years ago

Hi Matt, Thank you for letting us know that you found it easy to renew your insurance with Autonet. Kind regards Nicola

Posted 9 years ago

“very good and very helpful”

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Posted 9 years ago

Hi Susan, Thank you very much for taking the time to let us know you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews