Baby Pavilion Reviews

4.9 Rating 9,291 Reviews
98 %
of reviewers recommend Baby Pavilion
4.9
Based on 9,291 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024
Marie
Baby Pavilion 5 star review on 13th January 2024
Destiny M
Baby Pavilion 5 star review on 27th December 2023
Sohyeon K
Baby Pavilion 5 star review on 14th December 2023
Courtney G
Baby Pavilion 5 star review on 12th October 2023
Synora C
Baby Pavilion 5 star review on 8th September 2023
Sofia F
Baby Pavilion 5 star review on 21st August 2023
Elizabeth B
73
Anonymous
Anonymous  // 01/01/2019
Fast and responsive. Unfortunately, it was sent to wrong address but FedEx forwarded. Can you please update my address? 1805 Crystal Dr 1006 Arlington, VA 22202. Thank you.
Helpful Report
Posted 1 year ago
I wish there was a better way to order breastmilk bags since I don't always get a reminder that caused me to miss one months worth of bags.
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Posted 1 year ago
Baby pavilion was very fast and took care of everything! I just had to give them my information, and they took care of the rest!
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Posted 1 year ago
Easy application and fast shipping
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Posted 1 year ago
They really help alot in motherhood journey and we appreciate baby pavilion
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Posted 1 year ago
Ordered my breastpump, got emails shortly after. The shipping didn't take too long but the tracking was off. Note to future self have the breast pump prescription with you when you order, the office will add two week wait time otherwise.
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Posted 1 year ago
They are looking good. I guess it will be better to rate you when we start using the pump
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Posted 1 year ago
Ordered my last two pumps through you guys and got my bags monthly with my last baby. My only complain is this pump took two weeks to get to me which was really odd.
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Posted 1 year ago
Great options and great on reminder emails to restock on storage bags or pump accessories. Only negative, I wish there was a disclaimer that the elvie hands free pump they have as an option, did not have replacement parts available. So you have to find and buy your own replacements
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Posted 2 years ago
Easy ordering. Shipping could be better. It took weeks for the majority of my orders to arrive.
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Posted 2 years ago
Good night overall
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Posted 2 years ago
This site is great! Super easy to fill out the application and the shipping is fast too! A great website for an anxious first time mama like me.
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Posted 2 years ago
Great customer service but shipping was delayed with no notice of when it will be arriving.
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Posted 2 years ago
Great reminder when I need more bags!
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Posted 2 years ago
The best breast pump I have ever come across
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Posted 2 years ago
They have super fast responses and help. Only thing is I can’t do a subscription with my insurance so I have to order every single month and they take 1.5-2 weeks to give us our packages so the first month I ran out very quickly
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Posted 2 years ago
I haven’t used my pump yet, but the warranty insert that is included does not have a functioning QR code.
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Posted 2 years ago
Baby Pavillion makes my life as a mom much easier. They send me emails when it's time to order more bags. They were extremely helpful in ordering my breast pump. All I had to do was provide my information and choose my pump. They worked with the insurance company so I didn't have to. I would highly recommend using this company!
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Posted 2 years ago
Quick shipping, quick customer service, pretty fast at responding as well.
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Posted 2 years ago
Smooth ordering process. My pump was delivered within 1 week of request.
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Posted 2 years ago
Baby Pavilion is rated 4.9 based on 9,291 reviews