Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,291 Reviews

98 %

of reviewers recommend Baby Pavilion

4.9

Based on 9,291 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pro: Timeliness in delivery Con: Promised 90 bags was only delivered 80 because of how they are packaged. No solution to receiving the extra bags”

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Posted 2 years ago

“Very easy and shipping was fast!”

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Posted 2 years ago

“I love the email reminders each month, quick processing and delivery. I do wish they would save my insurance info so I didn't have to enter that each and every time like other companies do.”

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Posted 2 years ago

“I love ordering from baby pavilion. Everything comes so quick. The only downside is that with supply shortages now we get less kiinde bags. I'm pretty sure this is outside of their control.”

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Posted 2 years ago

“Everything is super easy. I was able to order and have everything shipped in no time.”

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Posted 2 years ago

“Overall a good experience between two babies with ordering accessories and a pump through Baby Pavillion. They even occasionally send me a reminder to order if I am still lactating. The customer service is responsive. However, they often send me multiple emails to review them every month. I already gave them a good review. Also, my insurance covers 90 Kiinde bags a month, but they usually send just 80. Recently they claimed it was due to supply chain problems, but most of my deliveries have been multiples of 20 to total 80.”

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Posted 2 years ago

“Ordering was a breeze and shipping was fast. The only thing that could be better is having the option to select your flange size without having to contact customer service.”

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Posted 2 years ago

“Baby pavilion has been super easy to contact when there was an issue with my order and sent everything out right away. Love that they have the kiinde twist pouches. Only thing that I don’t like is they now only send 80 instead of 90”

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Posted 2 years ago

“Love it!!!!!”

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Posted 2 years ago

“Easy to navigate their site and simple checkout process.”

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Posted 2 years ago

“Very quick at answering inquiries, and gets the products shipped and delivered ASAP.”

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Posted 2 years ago

“Only reason it isn’t 5 stars is because they need more plus size inclusive support garments.”

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Posted 2 years ago

“Representative was not as knowledgable about compression garments as I would hoped, but was able to get me a free upgrade for my pump and it was shipped on the same day I ordered and arrived the next business day!”

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Posted 2 years ago

“Great customer service and easy to order”

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Posted 2 years ago

“Very fast to confirm prescription & delivery!”

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Posted 2 years ago

“Easy process to order with Tricare, just took a little longer than expected to get the pump delivered, but if you do it in advanced, no worries!”

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Posted 2 years ago

“Fast, easy sign up and fast shipping. But lack of milk storage bag options is disappointing. I got 90 Kiinde bags and a starter kit but I use a different kind because these are awful. So more choices would be nice.”

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Posted 2 years ago

“Baby pavilion has been great! The only reason I’m giving a 4 star is because they were really slow to send my last order. It took almost a month.”

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Posted 2 years ago

“Easy site to use”

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Posted 2 years ago

“Easy to work with, especially processing insurance prescriptions. I enjoy the follow up email to order more supplies-it is a nice reminder and I don’t have to filter through my email to find an old message from Baby Pavilion.”

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Posted 2 years ago

Baby Pavilion is rated 4.9 based on 9,291 reviews